Very please with this casting kit. I bought the eco kit less waste. The details of the hands is unbelievable. Definitely recommend. Customer service was excellent.
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Made two hand casts with grandad & the girls for his birthday. They are beautiful & such a lovely keepsake. He is thrilled with them, so I think they were an excellent present
L'azienda ha risposto
The whole experience has been smooth and successful. Despite our trepidation we followed instructions and it was easier than we thought to produce a really good casting. It needed some professional fi... Leggi di più
L'azienda ha risposto
Received my casting kit , have casted but yet to send for tidy , finish and paint. Easy to do but you would need someone to help particularly if you are the one holding hands for the casting. Lookin... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Create beautiful handhold sculptures in under an hour with The Edinburgh Casting Studio's world famous hand moulding kits. Our tried and tested kits come with everything you need to make a lasting memory to cherish forever with the ones you love. Our little company truly believes that great customer service is just as important as the quality of our products so were incredibly proud to win the Customer Focus Award at The Institute of Customer Service's Customer Satisfaction Awards 2021.
Informazioni di contatto
Unit 36 Brockley Cross Business Centre, 96 Endwell Road, SE4 2PD, London, Regno Unito
- 02070645177
- hello@edinburghcasting.com
- www.edinburghcasting.com
4,9
Eccellente
523 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Risposta di The Edinburgh Casting Studio
Fantastic! Thank you for taking the time to leave a review. We hope you have lots of fun using our kit!
Fast delivery
Fast delivery, looking forward to doing the hands with my Dad, and giving for gift.
6 ottobre 2024
Risposta di The Edinburgh Casting Studio
Wonderful! We hope you and your dad have great fun making the cast and you'll have beautiful memories for years to come :)
The Delivery was next day delivery.I…
The Delivery was next day delivery.I have not used it yet as it is a present for my sister.
2 ottobre 2024
Risposta di The Edinburgh Casting Studio
Thank you for the review, we're so pleased you were happy with the delivery! We hope your sister enjoys her casting experience :)
Bought for a special birthday..
I have been contacted by the company after my review and was provided with New Aliginate free of charge 👍......we can only say thank you to gving us a second chance 😊 Bought for a special birthday... Read instructions and my partner is a stickler for doing things to the letter but everything done as said and by the time we brought the bucket to the floor we never even got our hands in it had set far to quick so not recommended 😡 it was a lot of money as I bought the 3/4 person one when I emailed I was just told to reread instructions and that replacement products could be BOUGHT online to retry 🤔 I THINK NOT !!!! & WHEN IT HAPPENS AGAIN AS I PREDICT IT WILL AS WE DONE 1ST ONE TO THE LETTER ...very disappointing 😞
5 ottobre 2024
Non scritta su invito
Risposta di The Edinburgh Casting Studio
We're so sorry that casting didn't go to plan for you, We really don't want this to be a disappointing experience for you, please let us put this right. Can you email us with your order number and we will send out free replacement products so that you can try again x
Super fast delivery
Super fast delivery. Kept well informed in the process. Ordered as a gift and looks as described in the advertisement.
26 settembre 2024
Risposta di The Edinburgh Casting Studio
We're so pleased that you were happy with the ordering process. I'm sure the recipient will be thrilled with such a thoughtful gift :)
My item was delivered very quickly
My item was delivered very quickly.
Many thanks for a wonderful present for my family
10 settembre 2024
Non scritta su invito
Risposta di The Edinburgh Casting Studio
We're so pleased you were happy with the prompt delivery! We hope the casting has been a great experience for your family :)
Well it's a present for my brother and…
Well it's a present for my brother and his wife so they don't use it until 18/9 but it has arrived as arranged.
31 agosto 2024
Risposta di The Edinburgh Casting Studio
Excellent! We hope your brother and his wife have a great casting experience!
A very easy purchasing experience with…
A very easy purchasing experience with fast delivery and communication.As purchased for a present we haven't yet tried it out .
14 agosto 2024
Risposta di The Edinburgh Casting Studio
Thank you for taking the time to leave a review. We're so pleased that you had a good experience with our little company :)
Risposta di The Edinburgh Casting Studio
Thank you for taking the time to leave a review! We're so pleased that you found the instructions helpful and enjoyed our handhold kit :)
It was a bit scary
It was a bit scary, we were a bit nervous, but it all went extremely well. Really pleased with the outcome.
13 agosto 2024
Risposta di The Edinburgh Casting Studio
We're so pleased you had a good experience with our handhold kit! We'd love to see the finished piece :)
Box came very quickly this is third one…
Box came very quickly this is third one we bought. First was for friends, second for us and this one for friends 60th. Such a great idea.
4 agosto 2024
Risposta di The Edinburgh Casting Studio
Wow! We're so pleased you've been enjoying our kits! Thank you for sharing the experience with your friends too :)
Great product, lots of good instructions
Website give plenty of instructions and videos on how to make this work properly.
Recommended.
30 luglio 2024
Risposta di The Edinburgh Casting Studio
We're so pleased you found the videos helpful! Thank you so much for the review
Very straightforward to order and quick…
Very straightforward to order and quick dispatch and delivery. I haven't used it yet so I can't comment on the product. But looking forward to making the mold at a later date.
28 luglio 2024
Risposta di The Edinburgh Casting Studio
Thank you for the feedback, we hope you have lots of fun with the handhold kit. Happy Casting!
Risposta di The Edinburgh Casting Studio
Thank you for the feedback, it means a lot to our little company :)
Good instructions and delivered on time
21 luglio 2024
Risposta di The Edinburgh Casting Studio
Great! We're so pleased you're happy with the little handhold kit
Join hands
The item we ordered was for a plaster cast of 2 hands joined together ( the wife &her 93 year old Mum )My wife is thrilled to have this memory of her Mum .The item turned up quicker than we thought and at a good price .Thank you.
19 luglio 2024
Risposta di The Edinburgh Casting Studio
Thank you for the lovely feedback! We're so pleased your wife has a precious keepsake of her mum :)
Absolutely loved doing this with my…
Absolutely loved doing this with my partner for his birthday. That one object is now filled with amazing memories as we made it tucked away in the countryside in a log cabin which will last a lifetime. Easy instructions and the big reveal at the end is just amazing. I’d recommend this to anyone to use
21 luglio 2024
Non scritta su invito
Risposta di The Edinburgh Casting Studio
We're over the moon to hear this! Thank you so much for leaving such detailed feedback, we'd just love to see a photo of the finished piece!
Excellent service and fabulous…
Excellent service and fabulous communication from start to finish.
13 luglio 2024
Risposta di The Edinburgh Casting Studio
Thank for the excellent feedback Martine! We're so pleased you've been happy with our customer service :)
Brilliant customer service.
I bought 3 family kits and needed a replacement Alginate l ordered this and the delivery was really quick. I highly recommend the Edinburgh casting company and have told family and friends. The end result of the casting is beautiful.
13 luglio 2024
Risposta di The Edinburgh Casting Studio
Thank you so much for the lovely feedback! We're so pleased that you've enjoyed using our Family Kits, we'd love to see your results! Thank you for sharing our little company with your family and friends :)
Buying the best moulds in the business…
Buying the best moulds in the business was from the Edinburgh Casting Studio will always use them when I need more casting.
10 luglio 2024
Risposta di The Edinburgh Casting Studio
Thank you so much for the feedback! We use professional- quality materials which have been tried and tested by our team of experts. It's so lovely to hear that you feel we're the best in the business. it means a lot to our little company :)
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.