Edenmoor Recensioni 

1777
TrustScore 4.5 su 5

4,5

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Scopri cosa dicono le persone

Valutata 2 stelle su 5

Good service from order to delivery. Mostly defrosted on arrival (not during a heatwave) which was challenging as the order was due to last 7 meals across 10 days. I can't say I was overwhelmed by the... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The food that we ordered was delicious from the sausages, to pies and desserts. The food was packaged exceptionally well and was frozen on delivery, in spite of the extremely hot weather. Such an amaz... Leggi di più

Valutata 3 stelle su 5

Everything was fine except for the customer service which appears to have suffered since Edenmoor took over. They sent me a promotional money off email so I ordered. Unfortunately, I had not seen that... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Clear, easy to navigate website, good selection of cuts of meat and at reasonable prices. It was delivered efficiently and on time by DPD and was well packed. I’ve frozen most of what was delivered bu... Leggi di più

Dettagli dell'azienda

  1. Macelleria
  2. Negozio di prodotti agricoli
  3. Pescheria
  4. Negozio di surgelati
  5. Fornitore di carni
  6. Grossista di carni

Scritti dall'azienda

At Edenmoor, a multi award winning online butcher, we believe great meat starts with the way animals are raised. Working with a network of trusted British farmers who share our commitment to high welfare standards and traditional farming methods. From grass-fed beef and free-range pork to naturally reared chicken, we choose meat for its quality, flavour and provenance. We're passionate about connecting people with better meat that's been produced responsibly and with care. Every order is expertly prepared and delivered nationwide, giving you access to premium cuts and everyday favourites you can feel good about serving at home.


Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 84% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,5

Tutte le recensioni

(1777)

314 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Good Nutritious Food

I never buy supermarket animal products. Animal welfare is my concern when planning meals. The benefits to health and wellbeing are unparalled when trusting that the methods of farming and producing food are in line with my wishes. Thank You Edenmoor for the careful selection of nourishing foods. I love them and some of your items are difficult to source elsewhere. For example Cultured Butter. Yawl Mutton. Slow cooking ingredients including chicken carcasses. Raw Milk Cheeses.

11 aprile 2026
Non scritta su invito
Valutata 4 stelle su 5

My thoughts are mixed

My thoughts are mixed - the flavour and tenderness of my pork joint was lovely, but it refused to make much crackling. I have been cooking for 50 years and am famous with friends and family for my crackling which always works for the entire length of the joint. So as I have never cooked pork which has been frozen I can only assume that is the cause. Wonder why they cannot deliver pork etc not in the frozen state. As said flavour was fabulous but will not order again if can only come frozen.

4 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

Its the very best.

I have been doing my meat shopping with pipers farm for a very long time,
This is one of the best thing i ever done.
I have noting to complain about.
It is the best of the best.

Clive

11 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

I ordered meat for Easter weekend…

I ordered meat for Easter weekend delivery was in fact delayed by a day but the product arrived in perfect condition. The Pork joint was fantastic flavour and the cracking superb and light. My 5 year old grand daughter made a point of telling me the sausages were the best!

2 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

Superb Quality & Service

Superb - from easy ordering to exact delivery date. Venison Wellington was delicious and the Fillet of Lamb fantastic. Will be buying again 😋

2 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

Delicious gammon

This was my first time of using this company and I wasn’t disappointed. My gammon joint arrived when it should so all was well in that department.
I cooked the joint yesterday and fed to my friends. It was delicious and so tender. Well worth the money.

11 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

Worth every penny

I will not tolerate cruelty to animals. However, I enjoy and believe I am healthier when I eat meat. I am a pensioner but I would rather spend more on the best quality meat where I know animals have a good life, are healthy and well cared for than eat more meat. The thing is you really, truly can taste the difference. I now look forward to eating meat, rather than just eating it.

18 dicembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Only place to buy your chicken

We have been buying our chicken (mainly) and other meats from Pipers for at least 7 years. I started to buy from them because I was concerned about the health and welfare of chickens and I didn't want to feed my family birds that had been pumped full of nasties. And you can really taste the difference in a Pipers chicken.
It is delicious with no shrinkage during the cooking like a supermarket chicken and the taste is always far superior to any other supplier. We had turkey steaks last night which were also very good. Pipers have also been supplying our Christmas turkey for years - I would never buy from anyone else. They are always moist and flavourful. The delivery is always spot on too.

17 marzo 2026
Non scritta su invito
Valutata 1 stelle su 5

Im sorry that I am writing this review…

Im sorry that I am writing this review because its probably not practical for you to ship fresh meat,but because its frozen i really have been put off. I can get frozen meat from Iceland at the quarter of the price,ive have ordered enough times to know fresh is best,which i now order from another supplier on line,so being a chef in the past i know i personally would take fresh over frozen.

20 dicembre 2025
Non scritta su invito
Logo di Edenmoor

Risposta di Edenmoor

Hi Carl,

Thank you for your feedback.

It’s worth clarifying that while our products are frozen, this is done to preserve the meat at peak condition immediately after preparation, not as a compromise on quality. The result is a product that is significantly higher in standard than typical frozen options.

Comparing our range to supermarkets such as Iceland isn’t a like-for-like comparison. Our meat is sourced, prepared, and handled to a much higher specification, which is reflected in both quality and price.

We can also see that you’ve placed five orders with us previously, which suggests you’ve experienced that difference first-hand. That’s why it’s surprising to hear this feedback now.

That said, we appreciate that our products won’t be for everyone, particularly if price is the main factor. We remain confident in the quality we provide and the standards we maintain.

Best Wishes,
James

Valutata 5 stelle su 5

Simply excellent!

I found the whole experience of ordering and receiving goods to be faultless. Even contacting yourselves between ordering and receiving goods was excellent with you replying promptly. The goods I received were top class and I have no doubts about ordering from you again. Honestly if I had to score you it would be 10/10. 👍

19 dicembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Delicious, ethical and sustainable

It was easy to order online and equally easy to amend the order over the phone. The turkey breast joint and legs arrived well packed surrounded by ice packs. When cooked the turkey was delicious, tender moist and full of flavour. I used the confit method for the legs which worked well.

25 dicembre 2025
Non scritta su invito
Valutata 5 stelle su 5

We had a Christmas ham

We had a Christmas ham , probably the best ever. It was easy to order , arrived as predicted, beautifully packaged. Can’t recommend highly enough.

18 dicembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Easy to order

Easy to order. Delivered when they said it would be and quality and flavour was very good. Appreciate their care for the animals in all respects

22 dicembre 2025
Non scritta su invito
Valutata 3 stelle su 5

Don't buy chicken pieces

The whole chickens were as ever delicious. The chicken thighs and drumsticks were very disappointing. This has not been the case before.

26 febbraio 2026
Non scritta su invito
Valutata 1 stelle su 5

disappointed in customer service

disappointed in customer service. Ordered 2 x 4 multi packs of meat pies. Unfortunately, the mixed pies did not have any labels on showing whether steak/game/squash or chicken. Based on top of pies concluded which 2 of them where but unfortunately 2 plain pie tops did not show which were steak and which Game. I asked customer service, who apologised for this but seemingly not willing to check with bakery which they could be. So family birthday meal will be a guess the filling! Cannot comment on quality of pies as not yet used. Just very disappointed in the lack of customer service help.

10 marzo 2026
Non scritta su invito
Logo di Edenmoor

Risposta di Edenmoor

Hi Richard,

We’re really sorry to hear this and appreciate you bringing it to our attention. The mixed pie packs should always be clearly labelled, and we apologise that this wasn’t the case with your order. We understand how frustrating that must be, especially for a family celebration. We’ll raise this with our bakery team to make sure it doesn’t happen again.

Best Wishes,
James

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