Eco Renewables Group Recensioni 

Great company. Great service. No pressure sales. No question would recommend.

Arrived on time and very helpful, nothing was a problem to them explained everything to me.

Planning the solar panels and battery was easy but no pre-site visit so uncertainty about whether 10 or 12 panels would fit. Sales were very responsive. When I found a cheaper deal elsewhere the price was reduced accordingly.

Installation delayed due to no scaffolder turning up and poor communication from Eco Renewables with me, so I stayed in waiting for them but they did not show. I had to then chase for a new installation date.

Courier tried to deliver battery and inverter on day that scaffolder did not turn up so I declined the package. I was never told I would need to store the equipment prior to the installation. I had no where to do that and no communication from Eco Renewables that I would have to do this.

The installation day was a partial success but it took 2 days to complete due to the installers not having all the correct equipment. They could only fit 10 panels in the end. Was given very basic information about he app and little further help.

The installers left all their rubbish behind despite me understanding they would remove it. Due to the nature of the waste including metal parts, wiring, etc I had to take it to recycling centre myself. I contacted CEO but no further action taken. No offer of price reduction due to my experience that he was fully aware of.

Finally the scaffolders chipped a new patio slab when removing their scaffolding. They offered to pay for the slab to be replaced once we contacted them.

Overall good price but I would not use or recommend Eco Renewables Group for solar and battery installation.

very smooth transaction throughout very knowledgeable and reasonable company the fitting team were very knowledgeable and respectful the electrician was very tidy and full of information and helpful in all a very good experience all round and i feel value for money

Found this company by random on Facebook... normally I'd be totally skeptical but happy to find that they're actually a great company to work with. Everything went fine, price was good, no stress. Even the after sales support responded promptly. Won't hesitate to recommend them.

They were very helpful and did a great job

Very professional installation done in a day too.

Installed everything in a day, friendly and sociable.

Solar was delivered with excellence in ever way. I purchased 21 panels plus battery from Carly who was always very pleasant to talk to.
Better, I found Eco renewables installation team to be the most professional workers ever. The team of Shawn, Michael and Johnno were prompt, pleasant and cleaned up afterwards, and I really appreciated that fact that they ran all of the options past me and my wife before doing any work, some of my suggestions involved more work for the team but worked better for us, but they just smiled, were happy to oblige, and held a brilliant attitude throughout the day.
After care support has been exceptional too!!!

I recently reached out to several companies for quotes on solar panels and a Tesla Powerwall 3, including Chris's company. From the start, I found Chris to be professional and courteous in his approach. However, after looking at some reviews on Trustpilot, I had reservations. Upon sharing my concerns with Chris, he offered to have a telephone conversation, and we spent about 60 minutes discussing everything in detail.

During our conversation, I got a real sense of ownership and care from Chris, as he's the co-owner of the business. He was thorough, transparent, and took the time to address all of my concerns. It’s clear that reviews don’t always tell the whole story, and speaking with Chris helped me see that some issues customers face can be resolved, even if the reviews don’t always reflect that.

After our discussion, my opinion shifted in a very positive direction. Chris's professionalism and dedication to his customers have given me confidence in trading with his company. Thank you, Chris, for your time and understanding

Have just had Solar Panels etc fitted by this company. Surveyor who came out first was very efficient and helpful with questions I had. The work was carried out quickly and efficiently in less than a day. The gents who came to install on the day arrived nice and early and worked really well to get the installation completed. Mike who did the electrical installation was clearly very knowledgable and Wilf and the other gent worked really well. I’m really pleased with the results.
It would be helpful to have more advice and information and an explanation of what happens pre installation and what to expect on the day. Thankfully my brother had used this company (he recommended them to me) and was able to give me a lot of help and advice in understanding the options available otherwise I would have found it difficult to navigate the information that was emailed out on initial application. Mike, the electrician, was also very helpful with the app (which again thanks to my brother I had already downloaded); he helped me to get that set up with the Tesla Powerwall 3 battery and get online. I was really grateful for that help.

Had 12 panels, inverter and a battery installed.

Excellent price, great communication, top quality kit.

From start to finish I was really impressed, turned up on time, kept to the budget, did what they'd say, really couldn't recommend them enough. The team were very polite and professional and took time to show us how to use the kit as well.

Friendly representative who explained everything well and no sales pressure. Seem to be a good company to buy from, with good quality products and sensible guarantees.

We love our new PV panels, inverter and battery! Great service from Eco Renewables Group, would thoroughly recommend.

We had some difficulty from a neighbour regarding access, but Eco Renewables worked with us to help achieve a resolution to the issue and that included rearranging the scaffolding installation and design. The guys who did the job worked hard and were aided by water, tea & coffee to keep them going. Easy guys to get along with and they continued to work with us to achieve a neat installation of the panels and electrics. Very pleased with the outcome just need the English summer to return so we can sell more excess energy back to the grid! Thank you to all the team at Eco Renewables

These guys worked with me on my solar project and George helped me put all my list together. Installers arrived on time and were extremely friendly and helpful.
My quotation was very reasonable and everything is working well.
Now ordered phase 2 with George and recommended also to others.
*Updated*
Ordered stage 3 so big repeat customer- waited in all day and they didn't show up. so got other company.
Had issue with the Gateway working since beginning but now ERG don't want to know, going elsewhere for my next one, no longer recommend.
Many thanks
Roy

We first contacted Eco Renewables by email on 9th September 2023 after noticing a red warning light on one of our batteries installed by the company four years earlier. Despite an engineer finally visiting on 10th October the problem remained. By 20th November we had exchanged 14 emails and numerous phone calls, including several unfulfilled promises of return calls, but to no effect.
Exasperated at this lack of progress we contacted one of the Directors by email but received no reply so did so again via WhatsApp on 22nd November. Between then and 8th May more than 100 messages over 40 days were exchanged. The batteries were eventually taken away for testing in February but after two months we were told there was nothing wrong so they were returned and a new inverter installed at Eco Renewables expense.
Immediately after installation alarm lights flashed again so we were instructed to turn everything off. After further complaints an offer was made to replace the batteries but after eight months without a functioning system we had completely run out of patience so declined. Since then we have had a new inverter and batteries installed at our own expense by another company, so if anyone would like to make an offer for the old ones, please do!

Very easy to arrange installation and an exceptionally professional and tidy install by Eco Renewables. I wish I could add a photo as it's exactly as I requested, with their electricians able to advise and come up with a plan of action on the day.

I ended up needing to speak to one of the owners of the company (Chris) after the install and he couldn't have been more helpful.

We had a total of 9 quotes from different companies (it’s a big investment so we needed to get it right). We were blown away by Eco Renewables Group and their team. There was no pushy salespeople and their knowledge was in our experience unrivaled.

Every member of staff we spoke with was and is only too happy to help and we are confident we made the right decision to go with them. Their phenomenal customer service and installation team is complimented by their unbeatable prices. Don’t bother looking elsewhere, just give Ryan and the team a ring and save yourself a lot of wasted time.

PS - we are electricity only and our daily bill has gone from £10/11 per day to 75p…

Given that ECO Renewables Group were not local, I was naturally apprehensive about both the quality and service being offered. However, I am genuinely pleased with all the staff I’ve had contact with. From the initial quote provided by Carly through to the expert installation of the solar panels and Tesla Powerwall 2, everything has exceeded my expectations. The integrated app is seamless and provides full live data and actively manage your energy usage. Both installers and electricians demonstrated pride in their workmanship and ensured everything was fully automated and functional to my full satisfaction. Would I recommend them? Absolutely, and my neighbours who I thought would be sceptical have been reassured by my experience and contemplating future installs.