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Valutata 3 stelle su 5

The problem with EagleFX is they promise they will develop new crypto deposit and withdrawal methods like USDT (TRC20) or USDT (Polygon), Only BTC makes this broker slow to deposit and sometimes diffe... Leggi di più

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Valutata 1 stelle su 5

Make no mistake, their problems never ends. They are never transparent, hidden charges and terms are being used to frustrate users so out without their as - sets. I would have ended up being used li... Leggi di più

Valutata 5 stelle su 5

I am beyond impressed with Eaglefx. I have used unregulated brokers for years and always ran into “freezes” or massive slippage, or manipulation. I have been using Eaglefx for about 4 months now, and... Leggi di più

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Valutata 5 stelle su 5

i opened an account with EagleFx because they offer traqding crypto 24/7 with 1:100 leverage. I thought this was a great way to make money trading crypto. The normal exchanges you see you cant trade... Leggi di più

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Informazioni di contatto

3,0

Nella media

TrustScore 3 su 5

233 recensioni

5 stelle
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2 stelle
1 stella

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

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Valutata 1 stelle su 5

TERRIBLE BROKER STAY AWAY EVERYONE

I was talked into by a very good trader!! I did my account setup made my deposit and all seemed okay!!! I forgot the next two days that I needed my money I had deposited for something else. I went to withdraw and I couldn't so I had to contact the customer service!! And these people had the audacity to ask me what I was using the funds for!! Now I have used a lot of brokers in my 3 years of forex trading and I have never ever had anyone dare ask me what I was doing with my own money!!! I finally had to tell them and I was angry that I had to explain myself as part of their so called polices !!! I would highly advise against this broker please stay away and try others but please leave this one ASAP!! O got away from this broker ASAP

6 maggio 2021
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Risposta di Eaglefx

Hi Jason,

With regards to your recent BTC withdrawal, our AML team noticed that there had been little to no trading activity on your account between the time of depositing and the withdrawal request. For this reason, our team is required to check whether you experienced any difficulties that led you to not opening any trades.

The status of your withdrawal request remains pending until you reply, otherwise it will be cancelled in order to protect your funds. Since you replied to our questions within an hour, your withdrawal was successfully processed within an hour.

Regards,
EagleFX

Valutata 1 stelle su 5

Beware!

Several time I've lost money unable to close an order. I find it extremely convenient that this only happens when the lost is significant. I had 100% stable internet and customer service was entirely unhelpful and found every excuse not to refund. Im so furious as I lost almost $100. They asked for evidence of me trying to close the order when that's impossible as the order hit SL as it wouldn't let me close the order. Ive read here that this has also happened to other people. I highly recommend finding another broker. Ontop of them stealing your money they charge commission so overall not worth it. Im currently trying to figure out how to withdraw this week and move to another broker.

4 maggio 2021
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Risposta di Eaglefx

Hi Justie,

We did not locate any issues in the back-office logs and no closure requests for the trade were received from your account prior to the SL execution.

Furthermore, we have not had any errors on any of our servers, accounts, or anything related to this which might hinder the ability of the user to trade during the time your trade was opened.

Since this is an isolated incident, that the issue was from our servers to your device, it is possibly related to the internet connection that might hinder trading, which is completely outside of our control.

We would not be able to refund any losses in this case as we do not have any proof you actually attempted to close your trade before it reached your SL level as you are claiming so we are requesting you to provide a screenshot, preferably a video, showing you were attempting to close the trades, to support your claims.

With regards to withdrawals, you may get in touch with a member of our 24/7 customer support team should you require assistance.

Regards,
EagleFX

Valutata 5 stelle su 5

I am beyond impressed with Eaglefx

I am beyond impressed with Eaglefx. I have used unregulated brokers for years and always ran into “freezes” or massive slippage, or manipulation. I have been using Eaglefx for about 4 months now, and I can’t think of a single issue or problem. Their customer service is 24/7, and I typically don’t withdraw much, because I keep compounding, but all of my withdrawals were well under 30 minutes, just like they say. Keep it up!

11 aprile 2021
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Risposta di Eaglefx

Thanks Jordan!

Valutata 1 stelle su 5

Eagle FX

I no longer use brokers that arent regulated like Eagke FX

6 aprile 2021
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Risposta di Eaglefx

Hi Oluwaseyi,

As a trader, you can choose whether to use an unregulated or a regulated broker. While both of these options come with their own benefits, our services offer traders the chance to trade with higher leverage than regulated brokers. Moreover, we don’t impose any rules such as FIFO or limitations on techniques like scalping, hedging or EAs.

We provide secure and efficient transactions and storage of funds to ensure maximum safety on client accounts. Our team is also available 24/7 to provide support via web chat, email or call backs.

Regards,

EagleFX.

Valutata 4 stelle su 5

I was trading on the lower timeframes…

I was trading on the lower timeframes and trade was in profit but I couldnt close because the platform freezes and I lost so much money. Its unbelievable what a scam this is.

Edit: Eagle FX refunded the money. They bloated the trade out which was nice. After using brokers like Forex.com, I know for sure how EagleFX is good.

5 aprile 2021
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Risposta di Eaglefx

Hi Jash,

EagleFX provides direct access to markets through the reliable and efficient MT4 platform. We always recommend traders have a strong internet connection when trading, as this may affect your trades.

However, we cannot look up your account as you haven’t provided your e-mail address. If you would like us to do so, please get in touch via web chat, email or request a callback so that a member of our trading team can investigate further.

Regards,

EagleFX

Valutata 5 stelle su 5

Eaglefx is not a scam!!!!!!

Eaglefx is not a scam!!!!!!! Resolved a queries within 24 hrs, and withdraw funds. People who lose money are people who don't know how markets work. Forex, indices and commodities will burn you if you don't know how it works!!!! Its not a quick rich game, been using eaglefx for 8 months and no problems, I give eaglefx five stars

25 dicembre 2020
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Risposta di Eaglefx

Thanks Sam!

Valutata 5 stelle su 5

No issues with this broker

No issues with this broker, great customer service, spreads are pretty good, simple withdraw. Most people that complain just have no experience in trading nor moving BTC to there wallets or cashing out, overall i recommend this broker.

20 dicembre 2020
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Risposta di Eaglefx

Thank you Jaime!

Valutata 2 stelle su 5

False customer rating at their website

I am not a customer of them. But I wanted. I just rate this because of wrong info at their website which shows 4.7 customer rating. So everyone may trust them by this false info.

15 novembre 2020
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Risposta di Eaglefx

Hi, Siamak. Please be aware that the customer ratings shown on our website are supplied by the Trust Pilot platform. As average review scores can change over time, we encourage you to read each review individually instead of focusing on the average rating. We provide 24/7 customer support to our clients and should you wish to try out our platform, you may do so by creating a free account. We’re happy to answer any questions you may have, simply send us a message on our Live Chat, email or request a callback!

Valutata 5 stelle su 5

A good broker

A good broker. Ive been using them for a little over a year and have been happy with the service, never really had any problems

26 ottobre 2020
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Risposta di Eaglefx

Hi George, thanks for your feedback!

Valutata 1 stelle su 5

Stay far way from this broker, Really bad Customer service.

So I started using EagleFX for the first time, Deposit my money, they don't offer Direct deposit through credit or debit card, like they stated it, you have to set up an account on instacoin and buy Bitcoin, after depositing the money I started, I know what I m doing, I've being doing this for year plus I m an Ing Software Graduate. I was making my trades, making it happening and no matter what I do they always try to find a way To downside when your your trade has a very strong position and vice-versa, the account froze many times, the movement of the chart didn't look right to me, it looked very slow compared to the other brokers providers that I m also using, I had a very strong position at one time and I out of nowhere they downside the chart so much that it was almost unbelievable at the time, I also check the other brokers providers which they are regulated by the way and their chart looks different on that section, Again Using (Spoofing technology), they said I went past my %70 margin level, loosing the trade and they take $334.00 instantly without any explanation, which isn't true because I was paying very mind to the chart, they uses an Spoofing technology to make your margins to go past %70 so they can take your money and they try every lil excuses to try to covert their Scam, how come you have a very strong position on a trade and not even a minute after they uses the Spoofing technology to make your bullish trade to go down so rapidly that your margin level will default below %70 and they trying to tell me oh that was the market, thats nothing to be with the broker, They plead they have 24/7 customers service when your trying to to email them with your ticket or case #Number they trying avoid you when you discover their Scams, I m glad I was just testing the water and only deposited $500, I can imagine how many people had lost a lot of money with those people, here's my email if you guys want proof of what they did I screen shoot every lil move.

AGAIN STAY WAY FROM THIS BROKER THEY WILL TAKE YOUR 💰 MONEY, THEY ARE NOT REGULATED BROKER, THEY ARE FROM DOMINICA ISLAND, NO HEADQUARTERS, NO FISICAL LOCATION, THEY DONT HAVE ANY (FCA) or (CySEC) REGULATED THEREFORE THEY CAN DO WHATEVER THEY WANT WITH YOU AND YOUR CAPITAL, YOU CAPITAL ITS AT EXTREMELY HIGH RISK WITH THIS PEOPLE, ITS NOT WORTH THE TIME. HOPE THIS HELP FOR EVERYONE THATS TRYING TO INVEST SOME MONEY INTO REAL BROKERS, THIS PEOPLE SHOULD BE ASHAMED OF WHAT THEY DOING, BUT THEY DONT CARE RIGHT THEIR NOT REGULATED AND THEIR NOT FROM THE US SO WHO CARES RIGHT. HOPE YOU GUYS HAVE A BLESS DAY 🙏🏼.

19 ottobre 2020
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Risposta di Eaglefx

Hi, we understand that incurring a loss through your trades can be a frustrating experience. However, as our customer service team explained to you via e-mail, live chat, and in response to your earlier reviews, your trade history does indeed show that the position in question went into a significant loss due to a sudden increase in market volatility at the time of trading. This movement resulted in your Margin Level falling below 70%, which is the level at which an automatic Stop-Out is triggered. Stop-outs are necessary in order to protect your account from going into a negative balance.

Our customer service team has been in contact with you regarding this issue, and they can always be reached via Live Chat, email or by requesting a call back. If you require further explanation, feel free to get in touch with our team and we will clarify any areas of concern.

Valutata 5 stelle su 5

I have been using EagleFX for a while…

I have been using EagleFX for a while now. I began using them to trade cryptos at the weekend. They have been really good so far and the withdrawals using bitcoin are within hours which is such a positive. So much so i have begun using them for my forex trading too. Hopefully things continue the same way and ill be using them more and more.

26 settembre 2020
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Risposta di Eaglefx

Hi Craig, Thank you for your positive feedback and we wish you the best of luck with your future trades!

Valutata 4 stelle su 5

So far so good

So far so good. All the bad reviews I've read so far seem to be off traders who can't trade. Price moving the opposite direction, trade getting margin called..
So, if you can trade, Eaglefx is competitive as any with spreads and leverage.

It is a little bit worrying that they have no regulation currently but they're not the only ones out there who don't.

USDJPY spread 0.7
GBPUSD spread 1.1

Deposited £36.86, currently sat on £87.84 with a 138.31% return in 3 trading days linked with myfxbook.

They also have an affiliate program that I may use that has a fairly competitive pay structure.

Will update the review when it comes to withdrawal. But currently can't complain or see any negatives.

UPDATE - withdrawal request for £99.01 at 11am..no fee from eagle fx, just received it into my coinbase account within 40 mins.

Will be using again 👍

22 settembre 2020
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Risposta di Eaglefx

Hi Tom,

Thank you for your positive words. We're happy that you're satisfied with our service, and we wish you the best of luck for all future trades! Should you need any assistance, please feel free to get in touch through our 24/7 customer support. We're happy to help!

Regards,
The EagleFX Team.

Valutata 1 stelle su 5

I’m currently having a very bad…

I’m currently having a very bad experience with this particular broker, it happens with almost every trade I place. It doesn’t matter wether it’s a buy or sell, I place the order and the market goes immediately in the opposite direction I place the order. I can understand stand happening once in a while but on almost every trade, I find that hard to believe. Then the other thing is their margin stop, they claim it’s to protect my account, I’ve seen where there way more in my account for there to be a margin stop and at other times I see where my account is way over their 70%. They claim not to use a third party, I was close to having a trade stopped on a margin call, so I decided to deposit more fund in my account, this was against my better judgement. I keep trying to deposit only to be told I have exceeded my monthly amount. This is the beginning of the month and I only have used instacoin once this month. The final outcome, I was margin stopped and could deposit anymore funds so I lost 302.00 on the first margin stop and the second margin stop left me with 2.49. The messed up part is that once I was stopped and they took most of my money, the trade proceed to move in my direction, meaning I had a buy and was down by 302.00, the trade proceed to move in an upwards direction. I lost control of the trade, but I knew it was an up trend and it would go up, it only continued to go up when I was stopped out. I still have funds in their account, but I know they’ll wipe me out again. This is the last time I deposit any moneys with EagleFX, they’re a shady company, claiming that they have their clients best interest, the only interest they have is in taking your money. I apologize for the long review!!

7 settembre 2020
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Risposta di Eaglefx

Hi Albert

We have looked into this trade and it seems that the issue was made from our side. In light of this, we have proceeded to refund this trade to the Break Even point. We hope that this is a satisfactory resolution to your issue.

I have also seen that you recently left a comment on our customer support explaining that you were not satisfied by our services. We are sorry to hear this, and we are always happy to look into any trades that you think might involve any issue from our end. In order to do so, all we require is the trade ID and an explanation to your issue.

With regards to the market moving against you when you open a trade, this is completely out of our hands. As an ECN/STP broker, all of our pricing comes directly from our liquidity provider and we have absolutely no control over the direction that the market moves in.

We hope that this was useful to you. Should you require any more information, you may contact us via Live Chat or email, or request a callback from our website.

Regards,
The EagleFX Team.

Valutata 5 stelle su 5

EagleFX have been my primary broker for…

EagleFX have been my primary broker for a few months now, and I don't have a bad word to say about them.
Their support are really quick to help me, and their withdrawals have been really fast too.

9 agosto 2020
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Risposta di Eaglefx

Thank you for your kind words.

Valutata 5 stelle su 5

This broker has been top ever since…

This broker has been top ever since joining. Started out with a demo account and then moved to live trading. Deposits and withdrawals are always on time. and if i have a question customer support are always available.

5 agosto 2020
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Risposta di Eaglefx

Thank you for posting such a positive review!

Valutata 5 stelle su 5

This company is brilliant

This company is brilliant, great spreads , plenty of tradable assets, really friendly and helpful team, I moved to them from different broker and the difference is immense, within a week I made over 20% of my initial deposit and best of all I don't get caught out by massive volatile spikes like I used to with previous broker. 100% recommend them, they're best that I've been able to find.

19 luglio 2020
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Risposta di Eaglefx

Thank you for your kind review. Get in touch with us anytime you need help or assistance through our LiveChat service, email or set up a call back request whenever suits you best.

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