Dynamite Clothing Recensioni 381

Bought a dress, tried it on at home and did not like it. Went to return it and they would not accept it back because the cashier put down the wrong pattern of the dress on the receipt. Now I am stuck with a 100$ dress that does not suit me one bit because the employees made a mistake and the store and manager won't do anything about it.

Dynamite leaves me satisfied all the time! The collection is always great, the service is nice and probably the only store left with normal sizing.

The store was beautiful the products were all available in multiple styles. The staff were friendly and helpful

Always love their collections

Quick and easy, friendly check out

Good product, good quality, beautiful design

il me manquait une robe dans ma commande et je n’ai reçu aucun remboursement ou avis

The change room staff were rude and unhelpful. No customer service whatsoever.

There are no short lengths in pants and jeans when I shop in store, even online they were out of stock

Robe parfait fait sa taille

Very disappointed. Received items with security tag still attached. Was planning on wearing the outfit for an event and was not able to, and now I have to travel to a store location to have tag removed. Needless to say very inconvenient and poor quality control.

The change room attendant Hannah was great and attentive, she was able to get other sizes for me very quickly and was very encouraging.
Very good experience.

I went into the store and did a walk through without finding anything to suit my body type. One of the sales associates asked me if I needed help and I told her all the tops were too short and not for me. She went through the store with me and I ended up trying on about 8 tops and purchased 4 of them. I believe her name was Riley. She was so incredibly helpful and I would love her help for future visits. I like the quality of the clothing and the style, but for women who don’t have perfect bodies, the selection can be limited.

Le personnel etait très accueillant et attentionné et a l’écoute de mes besoins et ma fait de belle proposition

Clothing is true to size and delivery is extremely quick.
Love the quality of everything I’ve ordered,

I am extremely disappointed with my recent experience with Dynamite, particularly at the Eaton Centre location.
On May 15, I purchased a dress for $158.14. When I got home, I tested the zipper and discovered it was defective and became stuck, making the dress completely unwearable. Unfortunately, this meant I could not wear it for my graduation.
I still had the receipt and one of the original tags attached to the dress; only the external price tag had been removed. Since I was leaving for Italy the following day, I asked a friend to return the dress on my behalf. She was initially told that a refund could not be processed without the price tag and that I should contact customer service.
After providing customer service with photos of the dress, tags, and receipt, I was advised that my friend could return to the store to process the refund. However, when she returned, the store refused again. I then spoke directly with the store manager by phone and was shocked by the interaction. The manager was dismissive, rude, and accused me of being dishonest rather than attempting to resolve the issue. Despite customer service's guidance, the store refused both a refund and an exchange.
What is most frustrating is that the dress was clearly defective, never worn, and I made every reasonable effort to resolve the situation. The lack of communication between customer service and store management, combined with the poor treatment I received, left me feeling completely undervalued as a long-time customer.
I have always enjoyed shopping at Dynamite, but this experience has significantly damaged my trust in the brand. For a $158 dress that I was never able to wear, I expected much better customer service and a fair resolution. I hope Dynamite takes steps to improve communication between its stores and customer service teams and treats future customers with greater respect. Thank you

Achat en ligne et reçu colis rapidement.
J'ai retourné un produit sur ma commande et le retour est facile à faire.

The sales girl who assisted me was bright, smiling, and knowledgeable. She told me she had purchased this before and told me how it really fit. It was a gift, so I was very pleased with her 1:1 great service.

The customer service was amazing. She understood my needs and which styles fit my body type. The summer clothing is beautiful and great quality.

Staff were very attentive , genuinely friendly and sourced out a dress that actually suited me

Collections are modern , coordinated, suit all versions of women and well displayed for viewing