DYKE & DEAN Recensioni 

451
TrustScore 5 su 5

4,8

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Valutata 5 stelle su 5

We bought 2 ceramic wall lights and bulbs - great quality and they look fantastic in the kitchen. Also had fantastic customer service - fast, helpful and personable - when I got in touch with a quer... Leggi di più

Valutata 5 stelle su 5

I stumbled upon this website whilst looking for a butter dish of all things as a gift. Fabulous enamel kitchen wear and lots of other interesting home products, very original. Excellent customer... Leggi di più

Valutata 5 stelle su 5

A beautiful shop, once inside you just want to explore & the interesting items to peruse make it very enjoyable. There’s quality, style & fun here, somewhere I find something for myself and gifts for... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The service Dyke & Dean provide can be described in one word - outstanding. I searched online stores globally, as far as search engines can reach, and D&D were the only store who had this particular i... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di casalinghi
  2. Negozio di mobili
  3. Negozio di ferramenta
  4. Negozio di articoli da cucina
  5. Fornitore di lampadine
  6. Negozio di articoli per l'illuminazione

Scritti dall'azienda

At Dyke & Dean, we pride ourselves on our eclectic mix of homeware and lighting products. Founded in 2013 by Eddie Lloyd-Dyke and Oliver Dean in the historic town of Hastings, our store's focus is to fuse contemporary with traditional - old school qual...


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

451 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,8

Tutte le recensioni

(451)

15 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 4 stelle su 5

We ordered a set of Sonos ceiling…

We ordered a set of Sonos ceiling speakers which unfortunately were delayed not their fault but when we were given a delivery date all communication stopped despite repeated calls and emails from myself.
Then when the speakers did arrive the amp was missing which in fairness after another email the amp was sent straight away which we received the following day.
Shame about the lack communication !!

15 novembre 2021
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Risposta di DYKE & DEAN

Afternoon Trevor,

Thank you for your honest review regarding your recent order, it's always great to hear positive feedback from our customers. We thank you for being patient with the Sonos delays and we are so glad you are happy with your order :)

Kind regards,

Dyke & Dean

Valutata 5 stelle su 5

Fast delivery and great product

Fast delivery and great product. Will definitely visit site again to look for more items.

15 novembre 2021
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Risposta di DYKE & DEAN

Good afternoon Pete,

Thank you so much for your review of your experience with Dyke & Dean.
We are so glad you are happy with you order.
We look forward to seeing you again in the future!

All the Best,

Dyke & Dean

Valutata 1 stelle su 5

Doesn’t even slightly look brass

Doesn’t even slightly look brass. More copper like

11 novembre 2021
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Risposta di DYKE & DEAN

Good afternoon Claire,

Thank you for your review.
We are sorry that you aren't satisfied with your order. Please feel free to contact us directly if you have any problems and we will endeavour to sort them out as soon as we can, in this instance you may have been sent the wrong colour by accident.
We also offer refunds within 14 days of delivery if you are unhappy with any products and wish to return them.

Kind regards,

Dyke & Dean

Valutata 5 stelle su 5

RAPID service

RAPID service, phenomenal website, exceptional company!

11 novembre 2021
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Risposta di DYKE & DEAN

Hi Robert,

Thank you so much for your positive review of your experience with Dyke & Dean.
We are so glad you are happy with you order and the efficiently of our speedy dispatch team.
We look forward to seeing you again in the future!

All the best,

Dyke & Dean

Valutata 5 stelle su 5

Blue and White Ladle

Ordered a ladle which I’d seen in an Ideal Homes magazine. I love it! Quirky and colourful and well made. Arrived very quickly. The packaging did seem a bit over the top for one item however I understand that this is to reduce potential damage in transit. I found the service excellent and the range of products is very varied. Will definitely shop here again.

8 novembre 2021
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Risposta di DYKE & DEAN

Good afternoon Lynda,

Thank you so much for your lovely review.

We really appreciate honest reviews of our customers experience with Dyke & Dean. We are very proud of the speediness of our warehouse team, and yes sometimes some products need to have a bit of extra padding as these items have previously been damaged in transit unfortunately.

We hope to see you again in the future!

All the best,

Dyke & Dean

Valutata 5 stelle su 5

Excellent!

Well wrapped, quick dispatch. I will use the shop again! Thank you.

8 novembre 2021
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Risposta di DYKE & DEAN

Hi there,

Thank you so much for your positive review of your experience with Dyke & Dean. We are so glad you are happy with you order and the efficiently of our dispatch team.
We look forward to seeing you again!

Kind regards,
Dyke & Dean

Valutata 5 stelle su 5

Quality shelf

Easy purchase, good comms throughout and fast delivery - beautiful shelf which arrived quickly and in perfect condition.

7 novembre 2021
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Risposta di DYKE & DEAN

Hello!

Thank you so much for your lovely review of your experience with Dyke & Dean.
We are so glad you are happy with you order.
We look forward to seeing you again!

Best,
Dyke & Dean

Valutata 5 stelle su 5

Great product

Great product, very well packed and arrived on time. Thank you

1 novembre 2021
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Risposta di DYKE & DEAN

Hello Fiona,

Thank you so much for your review of your experience with Dyke & Dean.
We are so glad you are happy with you order.
We look forward to seeing you again in the future!

Best,
Dyke & Dean

Valutata 5 stelle su 5

Fast and efficient

Fast and efficient, dealt quickly with a broken item and replaced next day

1 novembre 2021
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Risposta di DYKE & DEAN

Hello Andy,

Thank you so much for your lovely review of your experience with Dyke & Dean.
We are so glad you are happy with you order and your issue was dealt with quickly.
We look forward to seeing you again!

Best,
Dyke & Dean

Valutata 5 stelle su 5

excellent service

31 ottobre 2021
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Risposta di DYKE & DEAN

Hello Jonash,

Thank you so much for your review of your experience with Dyke & Dean.
We are so glad you are happy with you order and the service we provided.
We look forward to seeing you again in the future!

Best,
Dyke & Dean

Valutata 5 stelle su 5

Would recommend

Slight confusion over timescale for delivery but when I emailed or confirm they were very friendly and offered an alternative product that had immediate availability as we required the product sooner. Excellent customer service and would certainly use them again.
Product came in 2 days and i am so pleased with it.

29 ottobre 2021
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Risposta di DYKE & DEAN

Hi Sarah,

Thank you so much for your positive review of your experience with Dyke & Dean.
We are so glad you are happy with you order and our customer service team.
We look forward to seeing you again!

Best,
Dyke & Dean

Valutata 5 stelle su 5

Prompt and efficient service

Prompt and efficient service. Love many of the products and plan to go back for more!

29 ottobre 2021
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Risposta di DYKE & DEAN

Good afternoon Alison,

Thank you so much for your review of your experience with Dyke & Dean.
We are so glad you are happy with you order and we look forward to seeing you again!

All the best,
Dyke & Dean

Valutata 5 stelle su 5

Lovely bulbs

Lovely bulbs, reasonably priced, delivered promptly.

26 ottobre 2021
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Risposta di DYKE & DEAN

Good afternoon Hannah,

Thank you so much for your review of your experience with Dyke & Dean.
We are so glad you are happy with you order.
We look forward to seeing you again!

Best,
Dyke & Dean

Valutata 5 stelle su 5

It was only a pull light switch

It was only a pull light switch, but nevertheless my order was dealt with promptly and efficiently and i very much like the product.

26 ottobre 2021
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Risposta di DYKE & DEAN

Hello Gigi,

Thank you for your lovely review regarding your recent order, it's always great to hear positive feedback.
We hope to see you again in the future.

All the best,

Dyke & Dean

Valutata 5 stelle su 5

Fast delivery and love the swedish salt…

Fast delivery and love the swedish salt soap.

20 ottobre 2021
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Risposta di DYKE & DEAN

Hi Toni,

Thank you for your kind review regarding your recent order, it's always great to hear positive feedback from our customers. We are so happy you love our new Swedish salt range :)

We hope to see you again in the future.

Warm regards,
Dyke & Dean

Valutata 5 stelle su 5

Excellent service

Excellent service, delivery very prompt & items packaged well. No problems with ordering or delivery. I would definitely use again & recommend.

19 ottobre 2021
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Risposta di DYKE & DEAN

Hello Christine,

Thank you for your lovely review regarding your recent order, it's always great to hear positive feedback from our customers.
We hope you enjoy your purchase and we hope to see you again in the future.

Best regards,
Dyke & Dean

Valutata 3 stelle su 5

Poor lamp holder.

The lamp holder was not wired and the parts were of different finishes, the base was chrome but the lamp holder looked like nickel. I now wish I would have only purchased the shade and bought the holder elsewhere, I could have saved money.

16 ottobre 2021
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Risposta di DYKE & DEAN

Hi Tony,

Thank you for your review of your experience with Dyke & Dean.
We are sorry that you aren't completely satisfied with your order. Please feel free to contact us directly if you have any problems and we will endeavour to sort them out as soon as we can.
We offer refunds within 14 days of delivery if you unhappy with any products and wish to return them.

Kind regards,

Dyke & Dean

Valutata 5 stelle su 5

Todo excelente

Todo excelente, gracias!!

15 ottobre 2021
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Risposta di DYKE & DEAN

Buenos dias Miguel,

Gracias por su revisión de su pedido reciente, siempre es bueno escuchar los comentarios de nuestros clientes.
Gracias por su repetición personalizada.
Esperamos que disfrute de su compra y esperamos volver a verle en el futuro.

Todo lo mejor,

Dyke & Dean

Valutata 5 stelle su 5

Mega light bulbs

My mega size light bulbs were just right. Well packed and very prompt service

14 ottobre 2021
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Risposta di DYKE & DEAN

Hey Susan,

Thank you for your kind review regarding your recent order, it's always great to hear positive feedback from our customers.
We hope you enjoy your purchase and we hope to see you again in the future.

Warm regards,

Dyke & Dean

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