I ordered two mattress toppers including fitted sheets and carry bags for the beds in our caravan. They arrived quicker than the website indicated. The toppers are very good quality and provide... Leggi di più
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We bought 4 freshtec mattress toppers with zipped sheet for our caravan. It really is worth it. Perfectly comfortable sleep now. I ordered over the phone as they were bespoke size and I found the webs... Leggi di più
L'azienda ha risposto
Purchased a Duvalay custom made mattress topper for my campervan. I’ve enjoyed the best nights sleep ever since using it. Great product, fair price, good website, good communication when I telephone... Leggi di più
L'azienda ha risposto
We've been using duvalay sleeping bags for a couple of years and wanted to change the duvas tog to 4.5 and purchase a new colour scheme for the covers. We phoned as I wasn't sure how to select the rig... Leggi di più
Dettagli dell'azienda
Informazioni su Duvalay
Scritti dall'azienda
Duvalay are specialists in luxury sleep solutions and bedding for caravans, campervans, motorhomes and boats. Our award-winning sleep products redefine the sleeping experience in any leisure vehicle, turning it into a haven of comfort.
The extensive range includes our bestselling Duvalay Sleeping Bag, which ingeniously combines a memory foam mattress topper base with a duvet, along with the conveniently portable Travel Toppers. We offer Custom Mattress Toppers and Mattresses, tailored to ay shape or size to perfectly fit your bed. For VW Campervan enthusiasts, our Campervan Topper is designed to effortlessly enhance the comfort of Rock and Roll beds.
Duvalay is the ultimate solution to a great night's sleep on every adventure!
Informazioni di contatto
Regno Unito
- info@duvalay.co.uk
- www.duvalay.co.uk
4,8
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Outstanding customer services and…
Outstanding customer services and products!
Recently bought a campervan but the factory fitted mattresses were inadequate (both top and bottom mattresses left me with painful lower back and hips). I was so frustrated as for years on air mattresses camping – why on earth was it so painful in a campervan?!!?
After weeks of research and recommendations from other campervan users, we rang the Duvalay team.
The Duvalay team listened to my challenges and issues. As a result, I purchased the gold mattress. Delivered quickly and on the weekend, I tested it out over a few hours. The mattress topper was considerably better quality than other leading brands (yes we tried different mattress for the top bed and ended up returning). The gold, although very good, was still not enough for me personally.
When I talked to the Duvalay team they were happy for me to go and try a combination of mattresses in their showroom.
As a result, I took the 2 hr journey over to Yorkshire.
I was met by the lovely Lucy in the showroom who was amazingly accommodating to my ideas of using two toppers to help support my back and hips. It took me a while to decide what I thought would be best combination and the width size (our new camper is smaller on the top than previous versions).
On site I decided to keep our current gold mattress and order the same size silver to go on top.
The reason for having a gold topper then added a second silver VW topper (on top of the gold) is that I needed support and softness to confirm to my body/back allowing wider areas like hips and shoulders to sink in. This relieves painful pressure points and maintains proper spinal alignment (particularly if you sleep on your side like me). It’s a delicate balancing act with mattresses.
Lucy was so kind, understanding and supportive!
My order of the additional silver VW topper was delivered in time for our first long weekend away. I am ever so grateful for this!
The two toppers worked amazing! No back or hip pain over the weekend!!!!
My family and I are ever so grateful for your team and the wonderful products you make!
Wishing you and the team phenomenal success in the future!
24 giugno 2026
Risposta di Duvalay
Hello Sarah
Thank you so much for taking the time to share such a thoughtful and detailed review. We are absolutely delighted to hear about your experience.
Finding the right sleep solution can be a real challenge, especially when trying to balance comfort and support for existing back and hip pain. We're so pleased that our team was able to listen to your needs, offer guidance, and help you find the combination that works best for you.
It’s wonderful to hear that your visit to our Yorkshire showroom was worthwhile and that Lucy was able to provide the care, patience, and support you needed while exploring the different options. We will be sure to pass on your kind comments to her—they will mean a great deal.
The best part of your review is knowing that your combination of the Gold and Silver VW toppers gave you a pain-free weekend away. Helping our customers enjoy a comfortable and restful night's sleep is exactly what we strive for, so hearing that you experienced no back or hip pain is incredibly rewarding.
Thank you once again for your wonderful feedback, your recommendations, and your kind wishes for our team. We truly appreciate your support and hope you and your family enjoy many more comfortable and memorable adventures in your campervan.
Warmest wishes
The Duvalay Team
Risposta di Duvalay
Hello Rachel
Thank you for taking the time to leave us such a lovely review.
We’re delighted to hear that you were pleased with our customer service, the fast dispatch of your order, and the quality of your purchase. Providing excellent products alongside efficient service is something we take great pride in, so it's wonderful to know we met your expectations.
Thank you once again for your kind feedback. We really appreciate your support and hope you enjoy your Duvalay product for many years to come.
Kind regards,
The Duvalay Team
From placing the order to getting a…
From placing the order to getting a fantastic nights sleep in our caravan the whole process has been fantastic. Placed the order, the very helpful team checked sizes and the delivery service was brilliant within two days the order was with us just before we went away. We have just returned from 10 nights away in our caravan, so it’s had a bit of a test and our Silver standard mattress topper has been so comfortable even in the extreme heat. Not only did we feel like it made a difference but on our Fitbit sleep apps it actually showed we had the best sleep we have both had for a very long time when in our caravan, over 2/3 hours deep sleep a night we don’t get that with our bed at home. Wonderful service and brilliant Quality Mattress Topper!
10 giugno 2026
Risposta di Duvalay
Hi Rob
Thank you so much for taking the time to leave such a wonderful review.
We are delighted to hear that you had such a positive experience from placing your order through to enjoying your first trip away with your new Silver Standard Mattress Topper. It's great to know that our team could help ensure everything was the correct size and that your order arrived in time for your holiday.
We're especially pleased to hear that you both enjoyed such a comfortable night's sleep, even during the extreme heat. It's fantastic that your Fitbit sleep data reflected the difference too—what a brilliant result! Knowing that you've achieved some of your best sleep in the caravan is exactly what we strive for.
Thank you once again for your kind words about our products, service, and delivery. Your feedback means a great deal to us, and we hope you enjoy many more comfortable nights away in your caravan.
Best wishes,
The Duvalay Team
Contact with staff by email was…
Contact with staff by email was answered quickly and efficiently. Quality product dispatched swiftly.
11 giugno 2026
Risposta di Duvalay
Hi Carole
Thank you so much for your kind review.
We’re delighted to hear that your email was answered quickly and efficiently, and that your order was dispatched swiftly. It’s also great to know you’re happy with the quality of the product.
Providing a smooth and responsive service from start to finish is something we take great pride in, so your feedback is very much appreciated.
Thank you for choosing Duvalay. We hope you enjoy your purchase.
Best wishes,
The Duvalay Team
Not as comfortable as expected
Not as comfortable as expected , still need a extra layer rather disappointed based on the cost
2 giugno 2026
Risposta di Duvalay
Hello Mark
Thank you for taking the time to leave your feedback.
We’re sorry to hear that the comfort hasn’t fully met your expectations and that you’ve found you still need an additional layer.
Just to check, have you had the opportunity to use both items. If not, one may be eligible for a return under our returns policy if it is unused.
If you have any questions or would like to discuss returns or alternatives, please contact our sales team directly on 01924 600757 who will be happy to advise you further.
Kind regards,
The Duvalay Team
Very impressed
15 giugno 2026
Risposta di Duvalay
Hello Daniel
Thank you so much for your lovely review
We’re delighted to hear that you’re very impressed with your experience. It means a lot to us to know we’ve met your expectations.
Thank you for choosing Duvalay—we really appreciate your support.
Kind regards,
The Duvalay Team
Top quality product
Easy website to navigate, product matched the description and size perfectly. The topper, sheet and bag are very good quality. The topper is very comfortable and has made a massive difference to the bed.
Delivery was really quick.
11 giugno 2026
Risposta di Duvalay
Hello Simon
Thank you so much for your brilliant review and for taking the time to share such detailed feedback.
We're delighted to hear that you found our website easy to navigate and that your order arrived quickly. It's wonderful to know that everything matched the description and size perfectly, and that you're happy with the quality of the topper, sheet, and bag.
Most importantly, we're so pleased to hear that the gold memory foam topper has made a real difference to your comfort and sleeping experience—that's exactly what we aim for.
Thank you again for choosing Duvalay and for your kind recommendation.
Best wishes,
The Duvalay Team
Risposta di Duvalay
Hi William
Thank you so much for your kind review.
We're delighted to hear that you're pleased with both the product and the service you received. Providing high-quality products alongside excellent customer care is something we take great pride in, so it's wonderful to know we've met your expectations.
Thank you for choosing Duvalay. We really appreciate your support.
Kindest regards,
The Duvalay Team
I paid a little extra for speedy…
I paid a little extra for speedy delivery and the mattress arrived within a few days. Very pleased with the quality and the staff were very helpful
15 giugno 2026
Risposta di Duvalay
Hi David
Thank you so much for your lovely review.
We're delighted to hear that your mattress arrived quickly and that you were pleased with both the quality of your purchase and the service you received from our team. It's great to know that our Express Delivery option met your expectations and that our staff were able to help when needed.
Thank you for choosing Duvalay. We really appreciate your kind words and hope you enjoy many comfortable nights ahead.
Best wishes,
The Duvalay Team
Risposta di Duvalay
Dear Customer,
Thank you so much for your lovely review and recommendation.
We're delighted to hear that you're so happy with your purchase and truly appreciate you taking the time to share your feedback. It means a great deal to us to know you're enjoying the product.
Thank you for choosing Duvalay. We hope to welcome you back again in the future.
Kind regards
The Duvalay Team
Duvalay custom made mattress topper
Purchased a Duvalay custom made mattress topper for my campervan. I’ve enjoyed the best nights sleep ever since using it. Great product, fair price, good website, good communication when I telephoned, prompt delivery. Couldn’t ask for more just wished I purchased a Duvalay topper years ago.
12 giugno 2026
Risposta di Duvalay
Hello David
Thank you so much for your amazing review and for taking the time to share such detailed feedback.
We're absolutely delighted to hear that your custom-made silver memory foam mattress topper has made such a difference to your campervan experience and that you're enjoying the best night's sleep you've had since using it. That’s exactly what we hope to achieve for our customers.
It's also wonderful to know that you were pleased with the overall experience, from our website and communication to the prompt delivery and fair pricing. We really appreciate your kind words about our team as well.
We’re especially pleased to hear your only regret is not discovering Duvalay sooner!
Thank you again for your support and recommendation. We hope you continue to enjoy many more comfortable nights ahead on your travels.
Best wishes,
The Duvalay Team
Great product really comfy
11 maggio 2026
Risposta di Duvalay
Hello
Thank you for taking the time to leave us a review.
We're delighted to hear that you're happy with your purchase and that you find your Duvalay product really comfortable. Your feedback is greatly appreciated.
Thank you again for choosing Duvalay. We hope you continue to enjoy many comfortable nights ahead.
Best wishes,
The Duvalay Team
Speedy delivery and quality of product.
11 giugno 2026
Risposta di Duvalay
Hello Michael
Thank you for your kind review.
We're so pleased to hear that you were happy with both the speedy delivery and the quality of your purchase. It's great to know we've provided the service and products you were hoping for.
Thank you for choosing Duvalay. We really appreciate your support and hope you enjoy your purchase for years to come.
Best wishes,
The Duvalay Team
Nothing was too much trouble
Nothing was too much trouble. When asking for help about a previous order, someone looked up the details. Thank you
All orders have had fantastic service. The mattress topper gives us the comfort of sleeping at home.
12 giugno 2026
Risposta di Duvalay
Hello Fiona,
Thank you so much for your wonderful review and for your kind words.
We're delighted to hear that you've consistently received fantastic service from our team and that we were able to help with your previous order. We always strive to provide the best possible customer service, so it's lovely to know that nothing was too much trouble.
It's especially rewarding to hear that your memory foam mattress topper gives you the comfort of sleeping at home—that's exactly what we aim to achieve for all our customers.
Thank you again for your continued support. We really appreciate you choosing Duvalay and hope you enjoy many more comfortable nights ahead.
Best wishes,
The Duvalay Team
Timely service and quality products.
8 giugno 2026
Risposta di Duvalay
Hi Gary
Thank you for your lovely 5-star review.
We're so pleased to hear you were happy with both our prompt service and the quality of our products. It's always rewarding to know we've provided a great experience from start to finish.
Thank you for choosing Duvalay, and we hope to welcome you back again in the future.
Kindest regards
The Duvalay Team
Great mattress
Cracking mattress, very comfortable and not too large once rolled which is great for storing it behind the rear seats (VW T6). Highly recommend
8 giugno 2026
Risposta di Duvalay
Hello Paul
Thank you so much for your lovely review.
We're delighted to hear that you're so pleased with your mattress topper and that you're finding it both comfortable and practical to store in your VW T6. It's great to know that the compact rolled size works well behind the rear seats while still providing a comfortable night's sleep.
Thank you for your recommendation—it really does mean a lot to us. We hope you enjoy many relaxing and comfortable adventures with your gold memory foam topper.
Best wishes
The Duvalay Team
Risposta di Duvalay
Hello Liam,
Thank you so much for taking the time to leave us a 5-star review.
We're delighted to hear that your order arrived quickly and that you're pleased with the quality of your purchase. Providing excellent products alongside a fast and reliable service is something we pride ourselves on, so it's wonderful to know we've met your expectations.
Thank you again for choosing Duvalay. We really appreciate your support and hope you enjoy your purchase for many years to come.
Best wishes,
The Duvalay Team
Absolutely fantastic company
Absolutely fantastic company, definitely recommend. Customer Service first class
11 giugno 2026
Risposta di Duvalay
Hello Angela
Thank you for leaving us a fantastic review and for taking the time to share your feedback.
We’re really pleased to hear you’ve had such a positive experience and that our customer service has been first class for you.
We truly appreciate your recommendation and your kind words of support.
Warmest wishes,
The Duvalay Team
Lovely comfortable topper for our…
Lovely comfortable topper for our camper van fits perfectly on the rib bed. Very speedy delivery .thank you.
11 giugno 2026
Risposta di Duvalay
Hi Susan
Thank you for leaving us a lovely review.
We’re delighted to hear that your topper is a perfect fit for your camper van Rib bed and that you’re finding it so comfortable.
It’s also great to know your order arrived very quickly.
We really appreciate your kind words and support.
Warm wishes,
The Duvalay Team
Perfect mattress topper for my camper…
Perfect mattress topper for my camper very comfortable, slept well, easy to pack up and stored when not in use.
9 giugno 2026
Risposta di Duvalay
Hello Charlotte
Thank you for leaving us a lovely review.
We’re delighted to hear that your mattress topper has been a perfect fit for your camper and that you found it very comfortable, giving you a great night’s sleep.
It’s also great to know it’s easy to pack away and store when not in use.
We really appreciate your support and hope it continues to serve you well on your travels.
Warm regards,
The Duvalay Team
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