Duport Associates LTD Recensioni 

132
TrustScore 4 su 5

4,2

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Right from the start having my website designed by Duport has left me incredibly thankful as the whole process was simply so straightforward and stress free,big thank you to Michelle on website desi... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I can honestly say that in many years of business I have never found such a knowledgeable helpful team ready to help with accountancy and payroll expertise. I really do appreciate their help in these... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

The Accounting Department is shocking to say the least. From lack of communication to forgetting about you when people change teams, it just doesn't end. We're six months into 2023 and still no financ... Leggi di più

Valutata 5 stelle su 5

Very pleased with how Duport updated and enlivened my art web-site. After an initial questionnaire, my responses were professionally and creatively set in place by Michelle. I am delighted how the sit... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Servizio di amministrazione aziendale
  2. Società di servizi contabili
  3. Servizio di sviluppo aziendale
  4. Servizi per le imprese
  5. Impresa di web hosting
  6. Web designer

Informazioni fornite da varie fonti esterne

Starting a new business is so much more than a LTD formation. At Duport we understand this, and our aim is to provide you with the tools you need from the initial start-up and for as long as you need us. We have embraced the power of the internet to deliver company formations, domain registration and accountancy services. Keeping things efficient and effective we can pass the savings on to our customers.


Informazioni di contatto

4,2

Molto buono

TrustScore 4 su 5

132 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

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4,2

Tutte le recensioni

(132)

5 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Excellent service

The staff are always available to help. The service is excellent and very professional.

26 ottobre 2022
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Risposta di Duport Associates LTD

Thank you so much for your support. We are delighted with this lovely review.

Valutata 5 stelle su 5

Perfect customer service- totally…

Perfect customer service- totally hassle free !

18 ottobre 2022
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Risposta di Duport Associates LTD

Thank you so much for this fantastic review. If we can do anything to help with your business please let us know.

Valutata 5 stelle su 5

Duport are amazing!

Duport are amazing. Being a small sole trader company, they are always on hand to help.
My dedicated accountant is Molli and she is amazing, she has recently helped me with my tax return and allowed me to look at all options to make sure I am only paying the correct amount of income tax.
The team are all very knowledgeable and most importantly very patient.
Thank you Molli for making running my business a smooth process!

24 ottobre 2022
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Valutata 3 stelle su 5

Astronomical price increase, delayed reactivation, but generally decent service

I renewed the subscription slightly after the expiry date and it took 3 days (after a phone call) to get my emails working again (my renewal date remained the same though - I’ve lost five days). In addition, inflation was at about 8% but that wasn’t for the full year it was just at that moment. My fee (which has always been about £72) went up to £86 which an almost 20% increase (inflation comes down, this won’t). You can’t switch to a different provider without overlapping the subscriptions as your email will stop and we know that you need emails for logins on many things these days, you can’t change account details without email confirmations and I’ve been using it as a personal email too, so it needs to be active. Apart from these gripes, the service and interactions have been good and I’ve not had any issues with my accounts.

23 settembre 2022
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Risposta di Duport Associates LTD

Hi James, sorry to hear we didn't impress you with the service you've received from us. The domain registration is fixed with Nominet (the registrant for the UK) and not something that can be moved if the renewal is paid later.
We send out 3 email reminders, telephone calls and text messages to try and prevent any any loss of service. Could you please get in touch regarding your domain name and we can check we have all your current contact details. It is possible to move providers at most times, just not whilst there is an overlap at renewal.
The price increase for the domains and hosting package is the first one we've done in over 15 years. You can email us at enquiries@duport.co.uk and we are happy to go over everything.

Valutata 5 stelle su 5

Duport helped me continue work - after retiring!

I have purchased billions of pounds and negotiated hundreds of contracts over my career but when I retired and started consulting and advising on procurement (for fun), I realised I knew nothing about running a very small single person business. Duport have taken care of that for me over the last 6 years and made it easy for me to follow all the rules whilst still having fun and helping people. I am impressed with the low hassle approach and the way they listen to my questions and respond with ways through any issue. They have been good value for me

6 ottobre 2022
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Risposta di Duport Associates LTD

Jim, thank you so much for this incredible review. Your support really does mean everything.

Valutata 5 stelle su 5

Good functionality

Easy to use website with good functionality and quick and easy customer support when needed.

30 settembre 2022
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Risposta di Duport Associates LTD

Thank you for taking the time to support us by leaving this fab review. If you'd like a free start-up support call please get in touch.

Valutata 5 stelle su 5

Phenomenal Service

Phenomenal Service
Duport has provided phenomenal service to us and their response time is beyond expectations. Molli, Jessica, Alison are just a few to mention for their great service and assistance in all matters!

2 settembre 2022
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Risposta di Duport Associates LTD

Thank you so much Ryan for this incredible feedback. This really does mean so much to us and the team.

Valutata 5 stelle su 5

Iv'e been a customer of Duport for 10…

Iv'e been a customer of Duport for 10 years now & can honestly say that they have been absolutely fantastic with providing the very best in service for my business.

It's a one stop shop covering everything you will need to start & maintain your business so I highly recommend them to anyone who is looking to either start up or change over to if your having any issues with your current accounting firm not getting work carried out on time!

27 giugno 2022
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Risposta di Duport Associates LTD

Thank you Jason for leaving such a detailed review. We wish you continued success with your business and look forward to continue working with you.

Valutata 5 stelle su 5

Great service

Just wanted to give a quick "thank you" to both Molli and Bryony at Duport who provide a consistently professional, responsive and cheerful service!

17 giugno 2022
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Risposta di Duport Associates LTD

Thank you so much for this fantastic review. We look forward to continuing our work together!

Valutata 5 stelle su 5

It's been a joy to work with Duport of…

It's been a joy to work with Duport of the past 4 years. They are a great company to work with.
I would highly recommend them to anyone.

12 giugno 2022
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Risposta di Duport Associates LTD

Hi Joshua, we really appreciate you taking the time to leave us this fantastic review. Thanks for working with us for the years.

Valutata 5 stelle su 5

Fantastic Service!

Just dealt with Michelle at Duport. What a fantastic person to deal with! So knowledgeable, without being condescending, and so happy to give her time to genuinely help. An absolute pleasure. Thank you!

18 maggio 2022
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Risposta di Duport Associates LTD

Thank you so much Steve for this amazing review. Michelle smashes it every time. Here to help any time you need us.

Valutata 5 stelle su 5

Good service

19 aprile 2022
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Risposta di Duport Associates LTD

We really appreciate this 5* review. Thank you Janet!

Valutata 5 stelle su 5

I can honestly say that in many years…

I can honestly say that in many years of business I have never found such a knowledgeable helpful team ready to help with accountancy and payroll expertise. I really do appreciate their help in these fields. Thanks mainly to Bryony, Allison and Jessica. Absolute lifesavers. Thoroughly recommend. Julian Cox. J H Cox Motor Engineers Ltd.

28 marzo 2022
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Risposta di Duport Associates LTD

Thank you Julian for this fantastic review. Your kind words are very much appreciated by Bryony, Allison & Jessica.

Valutata 1 stelle su 5

Duport Associates/Accountancy are…

Duport Associates/Accountancy are totally incompetent and would avoid them at all cost!

My VAT constantly filed late and incorrect. CIS and PAYE I was assured being submitted, NOT THE CASE.

CIS Statements not received despite numerous requests.

All comms via email tickets which are answered via a different associate every time, very frustrating as always someones else dealing with my issue or another department will be in touch!

They are fully aware of there incompetence as sent a refund of one months credit (without a credit note!).

As I have had to get a competent book keeper to do our complete accounts since April 2021 I have requested a full and final refund for works paid for and not carried out.

I will post on here regular updates of communications from Duport regarding my issues for all to see.

Awful customer service, slow, incompetent and NOT customer friendly!

I would like my money back!

Weekly review to follow.

17 marzo 2022
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Risposta di Duport Associates LTD

It is always very frustrating when, even after a long period of attempted resolution, an acceptable agreement cannot be reached to everybody’s satisfaction. It is always preferable to seek a reasonable compromise and we have tried to do this fairly, but without success on this occasion. We are not prepared to comment any further on this issue in future, and we will trust that the considerable positive feedback we have gathered from the vast majority of our clients will provide a more balanced picture of the quality of our service.

Valutata 5 stelle su 5

Whenever I ask for various information…

Whenever I ask for various information , especially for my own Personal Mortgage information , Duport act swiftly and professionally to get the documents back to me within a day ..fantastic neve4 feel stressed with them . Thank you Charlotte

10 marzo 2022
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Risposta di Duport Associates LTD

Reviews like this are so valuable to us. Thank you so much Charlotte for taking the time to give us your support.

Valutata 5 stelle su 5

I have been with them for four years

I have been with them for four years. Always very helpful, excellent service and advice!

7 febbraio 2022
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Risposta di Duport Associates LTD

Thank you so much for your fantastic review Jim. We really appreciate you taking the time to give us your feedback!

Valutata 5 stelle su 5

Consistently excellent

I've used Duport for 5 years and recommended them to others without hesitation, as the service has been consistently excellent.

11 gennaio 2022
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Risposta di Duport Associates LTD

Thank you so much Hugh for this amazing review. Here's to the next 5 years!

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