Duport Associates LTD Recensioni 

132
TrustScore 4 su 5

4,2

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Right from the start having my website designed by Duport has left me incredibly thankful as the whole process was simply so straightforward and stress free,big thank you to Michelle on website desi... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I can honestly say that in many years of business I have never found such a knowledgeable helpful team ready to help with accountancy and payroll expertise. I really do appreciate their help in these... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

The Accounting Department is shocking to say the least. From lack of communication to forgetting about you when people change teams, it just doesn't end. We're six months into 2023 and still no financ... Leggi di più

Valutata 5 stelle su 5

Very pleased with how Duport updated and enlivened my art web-site. After an initial questionnaire, my responses were professionally and creatively set in place by Michelle. I am delighted how the sit... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Servizio di amministrazione aziendale
  2. Società di servizi contabili
  3. Servizio di sviluppo aziendale
  4. Servizi per le imprese
  5. Impresa di web hosting
  6. Web designer

Informazioni fornite da varie fonti esterne

Starting a new business is so much more than a LTD formation. At Duport we understand this, and our aim is to provide you with the tools you need from the initial start-up and for as long as you need us. We have embraced the power of the internet to deliver company formations, domain registration and accountancy services. Keeping things efficient and effective we can pass the savings on to our customers.


Informazioni di contatto

4,2

Molto buono

TrustScore 4 su 5

132 recensioni

5 stelle
4 stelle
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Solitamente risponde entro 24 ore

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4,2

Tutte le recensioni

(132)

5 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Had a great conversation with Boubacar…

Had a great conversation with Boubacar about my business. Was really helpful and answered all my questions - and gave some beneficial advice as well. Thank you.

31 ottobre 2024
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Risposta di Duport Associates LTD

Thank you so much for taking the time to share this! We’re glad you found the advice valuable. Here’s to your continued success—don’t hesitate to reach out anytime!

Valutata 1 stelle su 5

Unless you want to redo all the work...RUN

RUN!
I'm a sole trader (which is supposedly this company's sweet spot). I just spent a full afternoon doing a deep review of all of my accounting to find that they haven't done any sort of cash reconciliation, they overstated my financials, and build my tax return on that basis. You know something's wrong when your tax bill is more than you made for the year.

They placate and make excuses for why they didn't understand the business...even with a dead simple business like mine. This was sloppy, shoddy work and they should be ashamed of themselves for charging me what they charge.

27 settembre 2024
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Risposta di Duport Associates LTD

Thank you for sharing your feedback with us regarding your recent experience. I want to sincerely apologise for the issues you encountered. Your satisfaction is our top priority, and we truly regret that we fell short in this instance.

To make amends, a member of our team will be reaching out to you shortly to discuss compensation for the inconvenience you faced. We appreciate your understanding and patience as we work to ensure a resolution that meets your expectations.

Once again, I apologise for the frustration this has caused and appreciate your feedback, which helps us improve our services.

Thank you for your understanding.

Valutata 1 stelle su 5

Please steer clear

Please steer clear. I wish I'd read the reviews more thoroughly before trusting them.
They are very keen to sell their service and seem even keener to bombard you with junk emails afterwards.
However when it comes to post order advice they are really quite abrupt. I took a wrong turn by appointing only myself as a shareholder. When them for advice on how to put things right i got a snotty response.
They may as well have just told me they have my money and don't care anymore.
Duport, please be assured that if in need further services I will go elsewhere.

6 settembre 2024
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Risposta di Duport Associates LTD

Hi Andrew, I'm very sorry to hear about your poor experience. I have checked our phone logs and emails and can't find any calls from the number we hold on file for you. Could you please contact me so I can investigate what has gone wrong here. Rebecca. Enquiries@duport.co.uk

Valutata 5 stelle su 5

I am a one man band operating a limited…

I am a one man band operating a limited company. I have been with Duport for 10 years and whilst I am not the best at keeping my accounts up to date, Dupport are very helpful and keep from trouble with HMRC

29 agosto 2024
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Risposta di Duport Associates LTD

Thank you so much for your lovely words and for being with us for the past 10 years. We're glad to hear that we've been able to support you along the way. It's always our goal to make things as smooth as possible for our clients, especially when it comes to keeping everything on track with HMRC. If there's anything else you ever need, just give us a shout— we're always here to help!

Valutata 5 stelle su 5

The company is great and professional

The company is great and professional. The customer service is immaculate. Looking to setup your company?,look no further. I recommend Duport. All my company needs, I know it’s all under one roof.

19 luglio 2024
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Risposta di Duport Associates LTD

Thank you for taking the time to share your experience! It's great to know that we could meet all your company needs. We appreciate your recommendation and look forward to continuing to support your business journey.

Valutata 5 stelle su 5

I was bit apprehensive of using them…

I was bit apprehensive of using them but i can say it was very good service. Also, when i mess up by putting the wrong year on the accounts, they re-done and and re-submit them with any fuss-thank you Indira

7 agosto 2024
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Risposta di Duport Associates LTD

Thank you for taking the time to share your experience with us. We understand that trying a new service can be daunting, so we’re really pleased you found our service helpful. If you need anything else, please don't hesitate to reach out. Thank you for choosing us!

Valutata 5 stelle su 5

Recommendation for Duport accountants and payroll services

Duport accountants have helped me set up and run my limited company without any problems. Alison at payroll services has been very helpful and has made sure the payroll works quickly and efficiently so I get all my documents on time and know what is happening. Boubacar, my accountant, has resolved all the issues that I have found hard to understand and made sure my accounting is done smoothly and efficiently too. All the other members at Duport answer all my questions when I contact them, and have given me all the support I need so far. Their attention is always friendly. I thoroughly recommend them.

31 luglio 2024
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Valutata 5 stelle su 5

We have been really happy with Duport

We have been really happy with Duport, special mention to Alison in payroll. She has been brilliant since the start.

30 luglio 2024
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Risposta di Duport Associates LTD

Thanks so much for your kind words! It's great to hear that you've been happy with our services. Alison in payroll will be thrilled about your special mention; she always strives to provide the best support possible.

Valutata 1 stelle su 5

Avoid at all costs

A catalogue of errors within our time with Duport, if you are a business that is larger than a sole trader (this seems to be their sweet spot) - avoid this organisation at all costs.

Their customer service is appalling. They have a slick sales process, but that support ends as soon as you sign.

Once on the other side, they lack the resources to do the most basic of tasks.

Worse, they do not even have an internal chartered accountant that oversees your accountants. This is outsourced to an external provider (this is not disclosed to you).

We found this out by asking if our accountant was chartered (they said yes) - then after we searched on ACCA and found no record, we were then informed that they actually were not chartered. And that this oversight was provided by a third-party.

Then it came to running payroll. Despite repeated follow-ups on our side (starting two weeks in advance) they were unable to execute this quite simple task. We had to hire another accountant at short notice so that we could pay our staff on time.

In short - do not be tempted by the cost.

There are other providers which offer very similar services, but which are actually run by real, chartered accountants.

I can't express in any stronger terms - avoid this company.

29 luglio 2024
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Risposta di Duport Associates LTD

Hi there,

Thank you for taking the time to provide feedback.

We are sorry you feel this way, this is not the client experience we strive to provide and is not in line with our goals. We are currently investigating this and will be in touch as soon as possible with an update to help get this rectified.

Valutata 5 stelle su 5

Really good service and attempted to…

Really good service and attempted to help throughout the process.

16 luglio 2024
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Risposta di Duport Associates LTD

Thank you for your kind words! We're glad to hear that you found our service helpful throughout the process. Your feedback is greatly appreciated and helps us continue to improve. If there's anything else we can assist you with, please don't hesitate to reach out.

Valutata 5 stelle su 5

Very helpful

Very helpful, both by email and telephone, efficient and patient. My thanks to Boubacar Sow.

12 luglio 2024
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Risposta di Duport Associates LTD

Thank you so much for your kind words! We're delighted to hear that you found our service helpful and efficient. Boubacar will be thrilled to know he made a positive impact. If you need any further assistance, feel free to reach out.

Valutata 5 stelle su 5

Topnotch service

I've relied on the services of Duport Accountants for a decade and counting. In this time, I've felt well supported with regular visibility of the financial health of my company. Response to my queries has been prompt including urgent ones. The service from Duport Accountant is simply superb! This is only possible because of the fantastic professionals that work for Duport Accountants. A huge shout out to Boubacar Sow who has been amazing in delivering my accounts and offering excellent advise every time.

13 giugno 2024
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Risposta di Duport Associates LTD

Thank you so much for your kind words and for trusting Duport Accountants over the past decade. We’re thrilled to hear that you’ve felt well-supported and that our team, especially Boubacar, has been able to provide the excellent service and advice.

Your feedback means a lot to us and motivates us to continue delivering the best for you and all our clients. If you ever need anything, please don’t hesitate to reach out.

Warm regards,

The Duport Accountants Team

Valutata 5 stelle su 5

Words can't express my appreciation for Duport team's exceptional effort

Duport's services were outstanding! Their email support was incredibly responsive, saving me a significant amount of time. They managed to form the company in less than one working day. I was exhausted by other agents who would take money without delivering and constantly request more documents, wasting precious time. Duport's website was impressive, aesthetically pleasing, and user-friendly. They performed their job to the utmost degree. I strongly recommend Duport to everyone for their exceptional services.

12 aprile 2024
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Risposta di Duport Associates LTD

Thank you so much for your fantastic feedback! We're thrilled to hear that you found our services and support to be outstanding.

We really appreciate you taking the time to share your experience and recommending us. If you need further assistance or have any questions, we're just a call or email away.

Valutata 1 stelle su 5

Ill-informed hacks, avoid them

Ill-informed hacks. Don’t use them if you want to pay the right taxes and not be screwed.

Not only did I have to re-do my tax filings because the numbers were off (basically negating the need for accountants to begin with), but they marked my self assessment as not needing to have payment on account, without telling me that I need to update HMRC if my situation changed. I told them when I hired them that I don’t have tax knowledge which is why I was hiring them in the first place. Well, when I came to do my next self assessment I was charged an extra £751 in late penalties by HMRC because I didn’t have payment on account.

To add insult to injury, they kept sending me automated emails with self assessment forms at £0 asking me to sign them, so I replied to one saying that I had already filed it and complained about the late penalties I had been charged. A super uninformed person called Boubacar gave me a call and told me I didn’t need to file self assessment anyway because not everyone that makes more than £100K has to file one. So, they don’t even know the tax rules. I have this in email from him too.

Seriously, don’t trust these people. They also gave me bad advice initially and told me to register as a sole trader and then later changed it to a limited company, meaning more work for absolutely no reason.

Avoid!

7 marzo 2024
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Risposta di Duport Associates LTD

Hi Reine,

Thank you for sharing this. This is not the client experience we wish to provide. We are truly sorry you have felt the need to write this review. A member of the team will be in touch with you today to discuss what has caused this. If you could respond to their email with an up-to-date contact number for you that would be most helpful.

Kindest Regards,

Duport Accountants

Valutata 5 stelle su 5

Excellent accounting service for a self…

Excellent accounting service for a self employed sole trader, easy to contact and a very streamlined process.
I would highly recommend Duport accounting services to anyone thinking of starting their own business. Accounting made simple

2 aprile 2024
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Risposta di Duport Associates LTD

Thank you for taking the time to share your positive experience with Duport Accounting Services! We're thrilled to hear that you found our process streamlined and easy to navigate. It's great to know that our efforts to simplify accounting for entrepreneurs like yourself are hitting the mark. Your recommendation means a lot to us, and we look forward to continuing to support your business journey. Thanks again!

Valutata 5 stelle su 5

Easy to use.

Easy to use.
I have used Duport for years and they have files all my paperwork easily each month.

15 marzo 2024
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Risposta di Duport Associates LTD

Thank you for taking the time to share your experience with Duport. It's wonderful to hear that our services have consistently met your needs over the years, especially when it comes to the monthly filing of your paperwork. We're committed to making business administration as smooth and straightforward as possible for our clients. Your continued trust in us is greatly appreciated, and we look forward to supporting your business for many more years to come. If there's anything more we can do to assist you, please don't hesitate to reach out.

Valutata 5 stelle su 5

things went wrong not Duport making but they delivered

had a dreadful week not Duport fault but Duport went beyond assisting / pick pieces up for me and delivered, then sorted any issues in minutes.

6 marzo 2024
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Risposta di Duport Associates LTD

We're genuinely pleased to know we could assist and make things a bit easier for you. We really appreciate you taking the time to post this acknowledgement.

Please get in touch if you need anything else!

Valutata 5 stelle su 5

End of year accounts

Indira was professional and efficient to work with, completed my accounts on time and filed with companies house. Easy to work with and understood my business. Highly recommend.

28 febbraio 2024
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Risposta di Duport Associates LTD

Thank you so much for taking the time to share your experience with Indira. We're thrilled to hear that she met your expectations with her professionalism and efficiency. Understanding your business needs is our top priority, and it's great to know Indira did just that. We appreciate your recommendation and look forward to continuing to support your business in the future.

Valutata 5 stelle su 5

Top Notch

Top Notch. really loving the service from the team at Duport. Boubacar my accountant has so far proved to be a great help in getting me on my feet as a new company.

The real proof will be when we are up and running and trading on all fronts.

very impressed with this company so far. easily assessible.

22 febbraio 2024
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Risposta di Duport Associates LTD

Thank you so much for taking the time to share your experience with us. We're thrilled to hear that you've found our service top-notch and that Boubacar has been instrumental in helping you get your new company off the ground. We understand the importance of these early stages in your business journey and are committed to supporting you every step of the way.

We're looking forward to seeing your company thrive and are here to assist as you begin trading.

Your feedback is incredibly valuable to us, and we're delighted you've found our services easily accessible.

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