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DriveTime Car Sales - West Las Vegas Recensioni 

67
TrustScore 4.5 su 5

4,5

2025 S Decatur Blvd, 89102 Las Vegas, NV, US


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Richard Her was excellent. He walk me through the process and was very thorough and honest. He got me within my budget and recommended a car he knew I would like. He is an excellent employee and a cre... Leggi di più

Valutata 5 stelle su 5

Richard Her had an awesome spirit. He made it comfortable for me. His experience in doing all the paperwork was totally exceptional. He was patient and he make sure that all of my paperwork was done... Leggi di più

Valutata 1 stelle su 5

DriveTime sold us a car with undisclosed structural damage, then ignored every attempt to resolve it. After dozens of calls, emails, and even state complaints, they’ve offered nothing but silence... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

This was our second purchase from DriveTime at the Las Vegas West location. From the initial phone car to see if a vehicle was available to the actual visit, everyone was really nice and very helpful.... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Rivenditore di auto usate
  2. Mercato delle auto
  3. Rivenditore di auto
  4. Azienda di servizi finanziari e prestiti per automobili

Informazioni su DriveTime Car Sales - West Las Vegas

Scritti dall'azienda

Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.

Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.

Shop with confidence

Scritti dall'azienda

Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.

Informazioni di contatto

  • 2025 S Decatur Blvd, 89102, Las Vegas, NV, Stati Uniti

  • 17023522500
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Shop every car with your personalized terms!

4,5

Eccellente

TrustScore 4.5 su 5

67 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Ha risposto al 96% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,5

Tutte le recensioni

(67)

3693 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Excellent

Adrian was awesome. I came to the car lot anxious but instantly became at peace through the customer service experience Adrian provided. Integral, thorough and efficient. Everything is still going well so far. Thank you.

26 aprile 2024
Valutata 5 stelle su 5

Great

Didn't think I was going to get approved. They approved me very helpful. Showed me multiple options of vehicles that I was approved for.

25 aprile 2024
Valutata 1 stelle su 5

My roommate and I bought a car through…

My roommate and I bought a car through Drive Time with a loan from Bridgecrest. Found out they are under the same umbrella with Carvana. I will get to that. I am driving on expired temporary tags because I have been unable to register it. Found out last week that the vehicle is still registered in the prior owner's name! I have been paying on a car that I don't own! In order to get plates I have to make an appointment which may be over a month out. In the mean time, my smog test will have expired and I will also need to get a motion permit. In desperation I told Drive Time and Bridgecrest that I will just return the car. They consider that a surrender and they will auction it and I will owe the balance. I went on Carvana and put in the car's information: 2014 Kia Optima purchase price $10,999. That purchase price came with 32.99% interest. Yeah,call me stupid. Carvana offered me $2,800. LMAO. In addition, my roommate and I are on the loan but only I am listed on the title. She is 70 and has breast cancer. This has all been very stressful to her and myself. What can we do? Can you help us?

22 gennaio 2024
Non scritta su invito
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Risposta di DriveTime Car Sales - West Las Vegas

Thank you for reaching out regarding your experience with DriveTime. We would be happy to address the concerns you have. Please give our Customer Relations Department a call at (888) 290-0148, so that we can help address this.

Valutata 5 stelle su 5

Adrian Sims was a pleasure to work…

Adrian Sims was a pleasure to work with. He was so patient with me as I looked and test drove a few cars. He was very professional and very knowledgeable. I have recommended him to my daughter who will be getting a vehicle through Drive Time soon. Thanks Adrian for making my vehicle purchase experience worth while. keep doing an amazing job.

19 febbraio 2024
Valutata 5 stelle su 5

Adrian Sim at the Drive time on Decatur…

Adrian Sim at the Drive time on Decatur in Las Vegas was absolutely amazing, he made my purchase seamless and easy. Very personable and easy to work with, wasn’t pushy and explain everything that was going on and made sure I knew what I was purchasing and that’s how you sell a car. I highly recommend that you go to him and drive time for your next vehicle. Thank you Adrian for making this a great experience.

16 febbraio 2024
Non scritta su invito
Valutata 5 stelle su 5

Patience, professionalism & great customer service!!!

I bought a car from the West Las Vegas location. Raul was my sales person and Sierra the manager also assisted. Raul was very helpful, informative and very professional. I test drove quite a few cars and both of them helped me make up my mind to pick the one that worked best for my situation. Even if he was busy with another customer, Sierra would text me information about other cars that were available and keep in contact with me. Shout out to these two for superb customer service! It’s so hard to find nowadays.

15 febbraio 2024
Non scritta su invito
Valutata 5 stelle su 5

The process was very easy

The process was very easy . Richard Her was such a great help , he made the process went smoothly , he wenr straight to the point ,very thorough and also Sherrie she was awesome help when we were there. So glad that the time was a well spent . Thank you Richard and Sherrie

19 gennaio 2024
Valutata 2 stelle su 5

Costumer service was great easy…

Costumer service was great easy experience , my issue is that I took the car in for inspection and they are telling it needs new tires , we have only had the car for 2 weeks and I genuinely scared something else will come up . I know is not a new car but for the amount I’m paying a month I didn’t expect to have to buy new tires already . I feel very disappointed on the vehicle I purchased and 5 days is definitely not enough time to get to know a vehicle.

21 agosto 2023
Non scritta su invito
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Risposta di DriveTime Car Sales - West Las Vegas

Thank you for leaving your review, Juan. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.

Valutata 5 stelle su 5

Raul was a great

Raul was a great! Awesome customer service super fast experience! I would give a million stars if I could. Never had such a great car buying experience such as this one!

20 agosto 2023
Valutata 1 stelle su 5

Lies lies and more lies

Lies lies and more lies. stay far away. Raul Can not keep stories straight. Even the gm lies. Made me miss work to come to do paperwork and then something is wrong with car and tries to figure out what to say. And won't even let you look at it. Because they don't want to get caught. Crooks. Going to report to BBB. It happened multiple times. If anyone wants to get a better vehicle. Go to sahara chrysler dodge ram down the street. Straightforward with you. And get you in and out with a fantastic vehicle

2 agosto 2023
Non scritta su invito
Logo di DriveTime Car Sales - West Las Vegas

Risposta di DriveTime Car Sales - West Las Vegas

Thank you for reaching out regarding your experience with DriveTime. We would be happy to address any concerns you may have. Please give our Customer Relations Department a call at (888) 290-0148, so that we can help address this.

Valutata 5 stelle su 5

Easy & Fast!

This was the easiest and fastest car purchase I have ever made. What was listed was not too far from what I paid. No credit check needed to get started. The team at drive time was professional, friendly, and fun! If you’re looking to purchase a nice used car, go see Luis and the crew at drive time!

14 febbraio 2023
Valutata 5 stelle su 5

Richard Her had an awesome spirit

Richard Her had an awesome spirit. He made it comfortable for me. His experience in doing all the paperwork was totally exceptional. He was patient and he make sure that all of my paperwork was done correctly before I left and that the vehicle was maintenance correctly and even when I had a little maintenance problem, he took care of it before I left the lot. Awesome!!!!

14 dicembre 2022

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