Jordan was very helpful. Explain things so that I could understand very detailed information answered all my questions and concerns
L'azienda ha risposto
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HIGHLY recommend Maxim! He was patient, professional, and well informed. He walked me through all of my options and didn't pressure me at all. I was prepared for a full day of back and forth, but I wa... Leggi di più
This was a great car buying experience. Found what I wanted online, called the dealership and was able to the paperwork started and financing approved, went in the next day, and was there for over an... Leggi di più
L'azienda ha risposto
I was happy with Jordon and his help. However on the drive home the drivers side headlight was flickering. So I took off the next morning from work and returned to the dealership. Where someone told u... Leggi di più
Dettagli dell'azienda
- Rivenditore di auto usate
- Mercato delle auto
- Rivenditore di auto
- Azienda di servizi finanziari e prestiti per automobili
Informazioni su DriveTime Car Sales - Reno
Scritti dall'azienda
Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop with confidence
Scritti dall'azienda
- Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.
Informazioni di contatto
2401 S Virginia St, 89502, Reno, NV, Stati Uniti
- 17753826120
Discover DriveTime
4,6
Eccellente
82 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 94% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Excellent customer service by Jordan…
Excellent customer service by Jordan Villamor!!
3 settembre 2025
Non scritta su invito
Risposta di DriveTime Car Sales - Reno
Hello Sonia Krietz, Thanks for the awesome review! We work hard to meet your expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!
DriveTime Customer Relations
They sold me a vehicle that only ran…
They sold me a vehicle that only ran one day then when I took it back they wouldn’t even help me get into another vehicle unless I gave them 1300 more dollars I will never go back
9 agosto 2025
Non scritta su invito
Risposta di DriveTime Car Sales - Reno
Thank you for leaving your review, Micheal Lindsey. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.
Car sale
Great customer service. Nydia Karkiewicz was my customer experience guide. She was fantastic. I was approved for a car and walked out with a car in about 3 hours! All glory to God in the highest! Thank you lord for this blessing!
6 maggio 2025
Non scritta su invito
Risposta di DriveTime Car Sales - Reno
We appreciate the 5-star rating you submitted, Andrea. It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every customer. So, we're happy to hear that this was reflected during your recent visit and that Nydia was able to create that for you!
Thank you,
DriveTime Customer Relations
This was a great car buying experience
This was a great car buying experience. Found what I wanted online, called the dealership and was able to the paperwork started and financing approved, went in the next day, and was there for over an hour and drove away in what I wanted. I worked with Jordan through the whole process, he was a great help.
5 aprile 2025
Non scritta su invito
Risposta di DriveTime Car Sales - Reno
Hello Walter Figgeroa, On behalf of DriveTime, we want to thank you for taking the time to leave a review about your experience! We strive to make sure that every customer’s experience is one of a kind as we know every customer is one of a kind. Thank You for choosing to take this journey with us!
Kindly,
DriveTime Customer Relations
BUYERS BEWARE!!
BUYERS BEWARE!!! The sales people are nice and accommodating. THAT is the sugar coating on the crap cars they are selling at premium prices.
My first car was a 2016 Buick Envision and the wheel bearing went out before I even got home the first day. That tells me that no type of pre-inspection, or safety inspection was done prior to sale.
I had to cancel a flight that nightvto return the car the nexu day. I lost $400 on that on that plane ticket.
I traded it for a 2016 Ford Fusion AWD. I I got 200 miles from home and had a blow out. When I went to change the tire the spare was gone and in its place was a slime tire rescue kit. When I called DriveTime in Reno. I was told that I needed to use what they provided. When I told them that it was a sidewall blowout, I was told sorry but there was nothing they could do. Good luck on your trip... IF YOU ARE BUYING A CAR FROM DRIVETIME CHECK THE CAR OVER THROUGHLY.
CHECK THE TIRES
CHECK THE SPARE
CHECK THE OIL (mine only has 13%)
TEST DRIVE AT HIGH SPEED, AND TURNS.
Due you due diligence. Because they WILL SELL YOU AN UNSAFE CAR!!!
BUYERS BEWARE
12 ottobre 2024
Risposta di DriveTime Car Sales - Reno
Thank you for leaving your review, James Corell. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.
Very Professional experience I would…
Very Professional experience I would highly recommend to anyone
11 settembre 2024
Risposta di DriveTime Car Sales - Reno
We're grateful to have you as a valued DriveTime customer, Mark Diggs. Our goal at DriveTime is to ensure we provide high-quality customer service during every interaction, so we're happy to know that the sales team was able to help you find the right car for you. Thank you for choosing us to purchase a vehicle!
Thank you,
DriveTime Customer Relations
Great Experience
Great Experience. After having to deal with Nissan of Reno, being misled on pricing, for and down payment after taking possession of the car for two weeks, dealing with Thomas and Marcelo was fantastic. Would definitely recommend!
8 agosto 2024
What an experience
What an experience! Tommy is such a good dude, I flew 1800 miles to do this deal. I’d recommend this man over any salesman from any dealership. Turns out, he’s not a salesman. He’s a manager, but he cared so much to deal with me directly.
27 maggio 2024
Great customer service
Great customer service. Helped me pick out the right car with no hassles. Very friendly. I will definitely be going back in the future.
9 maggio 2024
It was a really quick process
It was a really quick process. We were there for about an hour. We were dealing with the assistant manager and he made the process great. We will be back again.
4 maggio 2024
Woody and Thomas are amazing
Woody and Thomas are amazing and made this whole thing super easy and stress free.
27 febbraio 2024
From start to finish
From start to finish, this was the best car buying experience. I purchased vehicle out of state and process was easy. Tommy was our agent and he was professional, courteous, knowledgeable and accommodating. I will definitely use Drive Time in the future.
4 agosto 2023
Overall experience was great.
21 marzo 2023
They were not pushy
They were not pushy. They got right to the point. We put down deposit to hold car for 7 days.
22 febbraio 2023
Great customer services and patient…
Great customer services and patient with customers.
22 febbraio 2023
Quick and Easy
I went into Drivetime with the hopes of leaving with a car and that's what happened. Thomas helped me find something affordable and made sure I liked it. They show you cars you can afford after showing what they can do for you. I have poor credit but Thomas still got me into a 2016 Nissan Rouge SUV. With a fraction of a down-payment that anywhere else would take.
17 ottobre 2022
Excellent service by the employees!
7 ottobre 2022
Gabby Mora-Silva of DriveTime-Reno…
Gabby Mora-Silva of DriveTime-Reno defied all of the stereotypes and expectations of buying a used car. She was not pushy and she even went above and beyond expectation throughout the process. When it came time to sign the paperwork it was all prepared in advance of my arrival and I hardly spent any time at the dealership at all once my vehicle was selected. What little waiting I had to do was kept entertaining and light by Bo at the front desk.
12 settembre 2022
good experience!
Very good experience and I must admit that I was hesitant. Now, I love my new car!
7 settembre 2022
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