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DriveTime Car Sales - Raleigh Recensioni 

91
TrustScore 4.5 su 5

4,4

3628 Capital Blvd, 27604 Raleigh, NC, US


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Words can't describe how I feel right now😊. Based off the two salesman that worked with me Mr John and Mr Nathan and even the phone conversations were great. Mr Nathan really made my day on 12/02/23... Leggi di più

Valutata 1 stelle su 5

They sold me a lemon. Car won’t start after just three to four months of car payments…3628 Capital Blvd Raleigh I knew it was to good to be true

L'azienda ha risposto

Valutata 5 stelle su 5

From Walking in to Walking out EVERYTHING WAS GREAT ! It took a little longer than I anticipated but I did not leave unsatisfied. Breez was the saleswoman that helped me and I believe that's why I lef... Leggi di più

Valutata 5 stelle su 5

What made my experience Great was working with Emily Taylor. She was the absolute BEST SALEBLAZER I’ve ever worked with. She walked me through the process with the uttermost patience and care. Her spi... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Rivenditore di auto usate
  2. Mercato delle auto
  3. Rivenditore di auto
  4. Azienda di servizi finanziari e prestiti per automobili

Informazioni su DriveTime Car Sales - Raleigh

Scritti dall'azienda

Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.

Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.

Shop with confidence

Scritti dall'azienda

Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.

Informazioni di contatto

  • 3628 Capital Blvd, 27604, Raleigh, NC, Stati Uniti

  • 19193340124
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Shop every car with your personalized terms!

4,4

Eccellente

TrustScore 4.5 su 5

91 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
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Ha risposto al 96% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,4

Tutte le recensioni

(91)

3570 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Friendly and professional service

The young lady seated at the desk warmly greeted me upon entry and asked for my information. She was professional and friendly.
Nathan Becker, the salesman greeted me. He was very patient and professional. I was on a time restraint and he worked with me. I didn’t feel pressured to make a decision. The car I wanted was on reserve by someone else. Nathan helped me with looking at other options. I did end up getting the car I initially wanted. This was the best car buying experience I have ever had and the best salesman I have ever had. Thank you for restoring my faith in buying a car.

29 febbraio 2024
Valutata 5 stelle su 5

Great experience 💪🏾💪🏾

It was what every customer should expect from the greeting when u walk in and the fast service it was awesome, they guy at the desk was super cool and Krystal Wayland was amazing helping me with my decision for a car after she found out the car I actually came in for happened to be reserved but she made it to where I got a better car and paying around the same thing I would of been paying for the car I came in for. I am very well satisfied with the service and the team they have there.

23 gennaio 2024
Valutata 5 stelle su 5

John was very professional he did a…

John was very professional he did a very good job at explaining everything that we had to sign as well as making sure he walked us through all of the check list on the vehicle giving us a peace of mind that everything was in working order we have never had any other car dealerships do half as much as he did

15 gennaio 2024
Valutata 5 stelle su 5

Make sure to see Krystal

Krystal was excellent help with my first time getting a car from here. She’s very friendly and able to answer any questions I had. We were able to get the process done in a timely manner.

13 gennaio 2024
Non scritta su invito
Valutata 5 stelle su 5

Grateful and Thankful

Words can't describe how I feel right now😊. Based off the two salesman that worked with me Mr John and Mr Nathan and even the phone conversations were great. Mr Nathan really made my day on 12/02/23 by helping me purchase my vehicle. I'm truly grateful and thankful. When everyone else couldn't do anything DriveTime came through. I would definitely recommend them.

2 dicembre 2023
Valutata 4 stelle su 5

Pros Cons

What the company is doing well? Hiring friendly, professional, and positive sales persons, notably Emily, Amber, and Janica Cooper.Paperwork was understandable, explained in plain English. Also, I can appreciate being closed on Sunday. Although these were positive aspects of the experience.
The negative is the long wait times in office, coming back and forth 3 times, finally geting vehicle. Oh, making sure online data is current, updated timely. Not good business to advertise certain vehicles are available, and are sold before can get to office.

23 ottobre 2023
Valutata 5 stelle su 5

great customer service friendly…

great customer service friendly environment. explain in details every option I had. made sure I was comfortable with my decision. did not feel push into something I was not comfortable doing.

6 ottobre 2023
Valutata 5 stelle su 5

My whole purchase experience with…

My whole purchase experience with DriveTime was awesome! From the ladies who assisted me, to the perfect vehicle for me being on the lot. However, I've only had the car for a week today, and the service oil light came on tonight. I'm gonna need that free oil change asap.

15 settembre 2023
Non scritta su invito
Valutata 1 stelle su 5

Not good business!

Updated review! I purchased my car on June 30th from the Raleigh NC location. It's Aug 2nd and I still don't have my tags and the temporary ones expired July 30th. I have called 3 days in a row and NO ONE from DriveTime has even returned my call. The DMV said my tags have not even been processed!!! I mean you guys had 30 days.....where are my tags or at least a return call to say what is being done.

30 giugno 2023
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Risposta di DriveTime Car Sales - Raleigh

Thank you for reaching out regarding your experience with DriveTime. We would be happy to address any concerns you may have. Please send us a DM or give our Customer Relations Department a call at (888) 290-0148, so that we can help resolve this.

Valutata 5 stelle su 5

Good

Came in with a trade, needed a new car badly and Breez and the team helped me out.

5 maggio 2023
Valutata 5 stelle su 5

My experience was amazing!

My experience was amazing!! Coy Taylor was patient, helpful and very knowledgeable about Drive Times car buying procedure. Coy answered all my questions with promptness and confidence. With all my impatience Coy stayed professional and kept the same composure throughout the entire process.

26 aprile 2023

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