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DriveTime Car Sales - Plano Recensioni 50

TrustScore 4.5 su 5

4,3

1030 N Central Expy, 75074 North Plano, TX, US


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Valutata 5 stelle su 5

Yolanda was just super good from start to end she went through with us every stage and we appriciated it we will surely recommend drive time to friends.

L'azienda ha risposto

Valutata 5 stelle su 5

Yolanda was amazing from the initial introduction. I have never been fortunate enough to make a car purchase like this before. Thankfully GOD has made it possible and HE placed Yolanda Rodriguez in my... Leggi di più

Valutata 4 stelle su 5

My salesperson and the general manager were very helpful and professional. He went above and beyond to take the time to get me the right vehicle to fit my needs and my current situation. I was very fo... Leggi di più

Valutata 5 stelle su 5

Kevin, Yolanda and the others were SOOO helpful!! I feel like every person there helped us. I felt like they rolled out the red carpet for us! I can’t recall the last times we’ve been treated so excep... Leggi di più


Dettagli dell'azienda

  1. Rivenditore di auto usate
  2. Mercato delle auto
  3. Rivenditore di auto
  4. Azienda di servizi finanziari e prestiti per automobili

Informazioni su DriveTime Car Sales - Plano

Scritti dall'azienda

Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.

Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.

Shop with confidence

Scritti dall'azienda

Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.

Informazioni di contatto

  • 1030 N Central Expy, 75074, North Plano, TX, Stati Uniti

  • 19722024570
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4,3

Eccellente

TrustScore 4.5 su 5

50 recensioni

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Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Ha risposto al 97% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 4 stelle su 5

Website suggestions

Only problem is the website. Needs a 360 option to view the car. Needs to be able to compare vehicles like features, payment, down payment, etc and finally needs to keep your info so if u leave and come back u don't have to put info in again and again. Oh and a favorites button/star.

9 febbraio 2023
Valutata 1 stelle su 5

2018 Sonata limited edition

2018 Sonata limited edition: I purchased a car on 12/25 in the evening. It didn’t appear to have any issues until I got home. I started hearing the brakes rubbing or something rattling under the car as well. Come to find out I need new brake pads and something else was loose under the car. Took me a few weeks to get that done because it was inconvenient for me to leave the car there. Then I ended up having to take it back after the holidays because it was still doing the same thing. I The next week the paint starts peeling off the hood of my car and now I’m trying to get that fixed by drive time customer service as we speak. They have not called me back. It’s unfortunate that I can’t even love my purchase because of all the problems that I’ve already had.

25 novembre 2022
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Risposta di DriveTime Car Sales - Plano

Hello Charmilla,

Thank you for sharing your experience with us. We are truly sorry to hear you experienced a mechanical concern soon after your purchase.

We understand that mechanical concerns are never ideal. It's important to keep in mind that all our vehicles are pre-owned and inspected before placing them on our lots. While they go through an inspection, we are unable to predict when future repairs may be needed. For this reason, we provide a Limited Warranty (LW) for mechanical failures within the first 30-days/1,500-miles. We also have an optional Vehicle Service Contract (VSC) to assist in most situations there-after.

In addition to these coverages, we offer a 5-day Vehicle Return Policy (VRP), which allows our customers the opportunity to inspect and get comfortable with their purchase. If they are not pleased with their vehicle, they can bring it back within the first 5-business days (not including the date of sale, holidays we are closed, and Sundays).

We certainly appreciate your feedback and apologize once again for any inconvenience this caused. Please reach out to our Customer Relations department at (888) 290-0148 should you have any questions.

Respectfully,

DriveTime Customer Relations

Valutata 5 stelle su 5

Katie was great!

Buying a car is usually very stressful but Katie made the experience very fun and enjoyable. She was extremely helpful and made me feel right at ease during the entire process.

18 novembre 2022
Valutata 5 stelle su 5

A worry free trip

Gentlemen Adam Houle was amazing. Everything was quick and straight to the point. Would def recommend working with the Dallas and Plano locations.

3 novembre 2022
Valutata 5 stelle su 5

So helpful and fast service

Josh was very helpful and had everything ready for us before we came in to test driver our vehicle. Cash then made sure we were taken care of and out of there in a decent time. Fastest I've ever got out of a car dealership buying a car.

21 maggio 2022
Valutata 5 stelle su 5

Plano TX Drive Time

Josh, Joshua and Yolanda at the Plano TX store are wonderful. Made me feel comfortable the entire time and took good care of me. They jumped through hoops to help me. Please, if anyone needs a car, go to Drive Time. They treat you like you are just as important as anyone else.

15 maggio 2022

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