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DriveTime Car Sales - Myrtle Beach Recensioni 

49
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TrustScore 4 su 5

4,2

2351 E Highway 501, 29526 Conway, SC, US

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Everyone was exceptional!! The young Lady at the desk was super awesome! Very infant knowledgeable. Excellent customer service Dealante was such a breath of fresh air Easy to talk to. Explained ev... Leggi di più

Valutata 5 stelle su 5

My experience was excellent it was very easy to navigate this processes. It was as explained to me by Aura what I needed as a down payment and why and what an additional down payment would affect and... Leggi di più

Valutata 4 stelle su 5

Jarrod made the experience of purchasing the car seamless and easy. The only thing I didn't appreciate was when I arrived home and reviewed all the paperwork I was charged $695 for the LoJack app. I w... Leggi di più

Valutata 5 stelle su 5

The lady that help me was wonderful she was ful of information and very informative. But as soon as I started home. My backup camera stoped working and there also I head a popping noise in the front... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Rivenditore di auto usate
  2. anche in
  3. Azienda di servizi finanziari e prestiti per automobili
  4. Mercato delle auto
  5. Rivenditore di auto

Informazioni su DriveTime Car Sales - Myrtle Beach

Scritti dall'azienda

Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.

Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.

Shop with confidence

Scritti dall'azienda

Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.

Informazioni di contatto

  • 2351 E Highway 501, 29526, Conway, SC, Stati Uniti

  • 18432796020
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4,2

Molto buono

TrustScore 4 su 5

49 recensioni

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4,2

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(49)

2755 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Salespeople are not honest

Car I wanted and was only coming here was sold today, I texted and spoke to someone regarding the black Altima because my husband was out of town til today, nobody met us here , he told us to go walk around the parking lot to look for something else, while he stayed in the AC, I saw a couple I'd consider but obviously your sales person doesn't want to sell cars, I've been getting texts and calls yesterday because I had $5000 to put down on that Altima And would take my car as a trade in instead of waiting on me to sell it, Was told we'd do everything Tuesday, so I left because he said I musta spoke with someone at corporate, I also checked your car prices vs. KBB and your prices are way more than your cars are worth. My son was going to go through you as well to buy a vehicle but I talked him out if it, I'll never do business with people who promise one thing & then blow up my phone making sure I'm coming still then sell the cat knowing I had a 1:00 appointment regarding purchasing that car.
You shouldn't tell people things and do the opposite, I'm taking it as a sign, that car will probably break down soon & cost that person more money to fix it, blessing in disguise. Your car dealership should be shut down the way you lie to people to get them to pick a different car. No thank you, my son was buying a car from them & after this he won’t be.

14 agosto 2023
Non scritta su invito
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Risposta di DriveTime Car Sales - Myrtle Beach

Thank you for reaching out regarding your experience with DriveTime. We would be happy to address the concerns you have. Please give our Customer Relations Department a call at (888) 290-0148, so that we can help address this.

Valutata 1 stelle su 5

Buyer beware!

I am extremely dissatisfied! I purchased a 2020 Chevy Malibu from the Conway, SC dealership on 04/01/2023. The check engine light started to show on 05/17. At one point the car would not go over 20mph. The car is throwing 20 codes! I do not want to keep the vehicle with electrical and/or transmission issues occurring so soon after purchase. I wanted a reliable vehicle for my son, so I did not have to worry about incidents such as this, who doesn't wish for peace of mind when it comes to the vehicles your children drive? I contacted the dealership and of course, because 30 days have already passed, they will not help in any sort of way, not even take their defective car back and trade it for one without issues. Bridge Crest will not help by tacking the next few payments to the end of the loan because the loan is so new so basically everyone is washing their hands and not helping. I am stuck paying for repairs on a vehicle that in all likelihood will give me issues down the road and stop again, in the middle of the highway nonetheless, with my teenage son driving while attempting to keep payments current at the same time. It is hard for me to believe this dealership did not know that this car was having issues. I have never dealt with any dealership that does not stand by their vehicles like DriveTime apparently does not, not even when I have bought $3,000 cars. Drivetime should be ashamed of themselves for this!

7 giugno 2023
Non scritta su invito
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Risposta di DriveTime Car Sales - Myrtle Beach

Thank you for leaving your review, Christina. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.

Valutata 1 stelle su 5

Add extra that was ask if I wanted

Added the extras that I did not want with out asking me. Very upset about that
My last time with drive time was much better. There will not be a third time

8 febbraio 2023
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Risposta di DriveTime Car Sales - Myrtle Beach

Hello Melissa,

Thank you for taking the time to leave your feedback. We would like to apologize if our sales staff had caused you to feel pressured to accept our optional products.

While purchasing these ancillary products is always encouraged due to the safety net they provide in various situations, we make it a point to ensure complete transparency when it comes to our optional add-ons. One of which ways that we strive to accomplish this goal is by providing an optional product disclosure at the time of sale. This disclosure details all the optional items available and is designed to aid our customers in distinguishing them from those that are mandatory.

Thank you again for submitting a review. If you have any additional feedback, please feel free to reach out to our Customer Relations team at (888) 290-0148.

Sincerely,

DriveTime Customer Relations

Valutata 5 stelle su 5

My experience was excellent it was very…

My experience was excellent it was very easy to navigate this processes. It was as explained to me by Aura what I needed as a down payment and why and what an additional down payment would affect and help with savings. Jarrod was very helpful and explained in detail how the purchase would take place and help my son and I choose the right vehicle that work for us and our budget and well as a very reliable vehicle. I’m very satisfied with my purchase and I understand exactly how to make this car loan work for me and pay it off quickly.

19 gennaio 2023
Valutata 5 stelle su 5

The staff was amazing

The staff was amazing! This was my first time buying a car and the experience was wondering and very straight forward! Thank you for all you have done to help me get into my vehicle I love it!

19 maggio 2022
Valutata 5 stelle su 5

Easy approval

Easy approval. The buying process went very quickly. The only thing that took a while was deciding which car we wanted to purchase. The pre-approval I got online was the exact approval I got in store. Would definitely recommend Drivetime to anyone with good income but bad credit.

8 maggio 2022

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