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DriveTime Car Sales - Fort Worth Recensioni 

92
•
TrustScore 4.5 su 5

4,7

3333 Alta Mere Dr, 76116 Fort Worth, TX, US

•

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Valutata 5 stelle su 5

Upfront, honest, transparent, low pressure. Easy to deal with not your typical dealership experience. 10 out of 10 shout out to the staff for professionalism.

Valutata 5 stelle su 5

The customer service was amazing at DriveTime. I walked over there from having a bad experience at Drive Casa, and I was taken care of immediately. I walked in with a car in mind, a down payment and w... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Lauren was absolutely AMAZING! She was so kind, extremely patient, knowledgeable, and very helpful. This best experience I’ve ever had purchasing an automobile and it did not take very long. I would r... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Take the car to a licensed mechanic please before purchasing.. I had the car for only 9 months the head gasket blowed and of course they couldn’t help me into something else .. It takes 7 years for th... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Rivenditore di auto usate
  2. anche in
  3. Azienda di servizi finanziari e prestiti per automobili
  4. Mercato delle auto
  5. Rivenditore di auto

Informazioni su DriveTime Car Sales - Fort Worth

Scritti dall'azienda

Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.

Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.

Shop with confidence

Scritti dall'azienda

Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.

Informazioni di contatto

  • 3333 Alta Mere Dr, 76116, Fort Worth, TX, Stati Uniti

  • 18177389415
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4,7

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TrustScore 4.5 su 5

92 recensioni

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4,7

Tutte le recensioni

(92)

2758 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

The manager was very helpful

The manager was very helpful. The sales person was not very personable. She had a very ugly attitude! I feel like she could have been happier to help. I feel that she needs to have some training on personality.

17 febbraio 2024
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Risposta di DriveTime Car Sales - Fort Worth

Thank you for providing us with your feedback regarding your experience with our Fort Worth location. It's our goal to provide all our potential customers a personalized and comfortable experience. If at any time the service level or communication at DriveTime is not up to our standards, we would definitely like the opportunity to address this. If you have any additional questions, please DM us or contact our Customer Relations Department at (888) 290-0148 and an agent would be happy to assist.

Valutata 5 stelle su 5

Laura Scott Was Great

Laura Scott was very helpful and patient and also once I explained what I was looking for and needed she quickly responded and allowed me to test a vehicle that I fell in love with at 1st site !! I had a great experience from beginning to the end. It was bumps but she was proficient and acted quickly to ensure I had a great experience!

8 febbraio 2024
Valutata 1 stelle su 5

Need to hire nicer people in the…

Need to hire nicer people in the office. First time I called the dealership on Alta Mere drive the woman just hung up on me. Plus she pretends to be nice and then when she gets the info from you she won't answer her phone when you call back

7 dicembre 2023
Non scritta su invito
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Risposta di DriveTime Car Sales - Fort Worth

Thank you for providing us with your feedback regarding your experience with our Alta Mere location. It's our goal to provide all our potential customers a personalized and comfortable experience. If at any time the service level or communication at DriveTime is not up to our standards, we would definitely like the opportunity to address this. If you have any additional questions, please contact our Customer Relations Department at (888) 290-0148 and an agent would be happy to assist.

Valutata 3 stelle su 5

Selling as is…

I feel like there could have been a little better cleaning of the vehicle, and things that where not right could have been repaired. Selling as is ok, but some things could have been fixed.

26 agosto 2023
Non scritta su invito
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Risposta di DriveTime Car Sales - Fort Worth

Thank you for leaving your review, Darelle. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.

Valutata 5 stelle su 5

Wonderful experience

Ashley was amazing. She worked super hard to make my dreams come true. She helped out more than she knows. Now I have a car that is reliable for my kids to ride in. I can’t thank her enough. It was an amazing experience. Store was super clean. Everyone was super nice. They made super I was 100% with my van as well. The manager was definitely on top of his game. Ashley and the manager explained everything to me. And didn’t mind. I literally can’t thank them enough.

3 luglio 2023
Valutata 1 stelle su 5

I called Drive Time at 3333 Alta Mere…

I called Drive Time at 3333 Alta Mere Dr Fort Worth Tx, to change my appointment from Tuesday to Wednesday. I had already completed all information that was require to be completed on line and this is not my first time purchasing a vehicle from Drive Time. The person that answered the phone was very rude and advised me to bring in documents; such as my social security information to prove that income. I already have an award letter and I also worked full time and my total income at my age is over $77000.00 annually. I know I have to bring in certain documents. This unprofessional person request that I jump through his hoops by telling me; he would have to send my documents to Drive Time for approval and I would have to wait 7 to 10 days for the approval. I never heard of this with Drive Time. And than he had the nerve to say; "that was the only way I would get a car from them." I really feel that he knew he was talking to a black person and used this opportunity to discriminate. As I have stated before, I know the process in purchasing a car from Drive Time and this is so much extra stuff, that he thought he was going to make me do. Because of how this person feels about minorities, I will never do business again with Drive Time. To discriminate and give any race of people a hard time because of their race is very sad. I will speak with a manager if they call regarding this experience. Worst experience I have ever had in a dealership.

12 giugno 2023
Non scritta su invito
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Risposta di DriveTime Car Sales - Fort Worth

Thank you for reaching out regarding your experience with DriveTime. We would be happy to address the concerns you have. Please give our Customer Relations Department a call at (888) 290-0148, so that we can help resolve this.

Valutata 5 stelle su 5

Super helpful

Super helpful, upfront, and pleasant to work with! I was scared of a no for so long and they helped me see that I didn't have to be. Will definitely be recommending them!

10 giugno 2023

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