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DriveTime Car Sales - Downey Recensioni 

69
•
TrustScore 4.5 su 5

4,7

9262 Firestone Blvd, 90241 Downey, CA, US

•

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I had the most professional salesman I ever had the pleasure to deal with, and because of him my experience was beyond exceptional. His customer service is world class and therefore I have a pleasure... Leggi di più

Valutata 5 stelle su 5

AJ helped me through the entire process and made what could have been a stressful situation feel smooth and straightforward. He was patient, honest, and took the time to explain everything clearly w... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

I had the best experience financing my car with DriveTime. Joe at the Torrance location did an excellent job of running my info, collecting all documents needed and getting me setup to see the vehicle... Leggi di più

Valutata 3 stelle su 5

Kind of rushed compared to my first car I bought. Also they just weren’t as thorough(Jayson). The manager used to also be involved in deals. Now he just sits.

L'azienda ha risposto


Dettagli dell'azienda

  1. Rivenditore di auto usate
  2. anche in
  3. Azienda di servizi finanziari e prestiti per automobili
  4. Mercato delle auto
  5. Rivenditore di auto

Informazioni su DriveTime Car Sales - Downey

Scritti dall'azienda

Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.

Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.

Shop with confidence

Scritti dall'azienda

Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.

Informazioni di contatto

  • 9262 Firestone Blvd, 90241, Downey, CA, Stati Uniti

  • 15629409360
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Shop every car with your personalized terms!

4,7

Eccellente

TrustScore 4.5 su 5

69 recensioni

5 stelle
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Ha risposto al 95% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,7

Tutte le recensioni

(69)

2755 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great customer service with excellent…

Great customer service with excellent etiquette

6 settembre 2025
Non scritta su invito
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Risposta di DriveTime Car Sales - Downey

Thank you for leaving your review, Hector. We love hearing that you were pleased with your experience at Downey DriveTime.


We hope you are enjoying your vehicle and wish you all the best!

DriveTime Customer Relations

Valutata 5 stelle su 5

Yonathan made the experience

Yonathan made the experience, easy and pleasant!

6 settembre 2025
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Risposta di DriveTime Car Sales - Downey

Thank you for leaving your review, Krystal . We love hearing that you were pleased with your experience at Downey DriveTime.

We hope you are enjoying your vehicle and wish you all the best!

DriveTime Customer Relations

Valutata 5 stelle su 5

Good customer service

Good customer service

6 settembre 2025
Non scritta su invito
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Risposta di DriveTime Car Sales - Downey

We are grateful to have you as a valued DriveTime customer. We are delighted to know that our sales team was able to help you find your desired vehicle and provide great customer service. One of our goals as a company is to ensure we provide high-quality customer service during every interaction with our customers. Thank You for choosing us to purchase a vehicle!

Thank you,

DriveTime Customer Relations

Valutata 5 stelle su 5

Everything went smooth and yonathan was…

Everything went smooth and yonathan was great every step of the way.

5 settembre 2025
Non scritta su invito
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Risposta di DriveTime Car Sales - Downey

Thank you for leaving your review. We love hearing that you were pleased with your experience at Downey DriveTime.

We hope you are enjoying your vehicle and wish you all the best!

DriveTime Customer Relations

Valutata 4 stelle su 5

It was a true blessing to deal with…

It was a true blessing to deal with Robert. Mary is yeah, we attended to our needs very quickly.

31 agosto 2025
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Risposta di DriveTime Car Sales - Downey

Thank you for leaving your review, Robert . We love hearing that you were pleased with your experience at Downey DriveTime.

We hope you are enjoying your vehicle and wish you all the best!

DriveTime Customer Relations

Valutata 1 stelle su 5

Worst experience ever!

Less then one month from getting this car from DriveTime in Downey, CA..... I've had so many issues and the issues continue without help. I'm a single mom. I've had emergencies and without a vehicle makes it harder for me to get around and money I can't keep spending. Why do you sell lemons to people in need? Having to spend thousands on a car I literally just got and still having to make payments is completely unfair and so disgusting that you would take advantage of people.

10 giugno 2025
Non scritta su invito
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Risposta di DriveTime Car Sales - Downey

Thank you for leaving your review. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.

Valutata 5 stelle su 5

The Representative Edwin was very…

The Representative Edwin was very friendly, well informed on insurance companies, he's negotiating was ON POINT.

15 agosto 2025
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Risposta di DriveTime Car Sales - Downey

I am thrilled to hear you had a great buying experience! Have a wonderful day!

DriveTime Customer Relations

Valutata 1 stelle su 5

Buyer Beware Do not purchase from them

Buyer Beware Do not purchase from them. Car broke down Warning Engine Malfunction Power Reduce Service Now! Do Not Drive! 30 days after purchasing car, Barely drove it. Spark Plugs need to be replaced. Guarantee what happens after you purchase will not be covered under your warranty. They are nice and welcoming until you purchase. They are scammers!!! SCAMMERS!!!

16 marzo 2025
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Risposta di DriveTime Car Sales - Downey

Thank you for leaving your review, UniquelyShonnie S.. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.

Valutata 5 stelle su 5

Best experience!!

4 febbraio 2025
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Risposta di DriveTime Car Sales - Downey

Thank you for sharing your feedback with us, Alan Pescador.
We're thrilled to know you had a positive buying experience while at our Downey DriveTime.

We appreciate you submitting a review!

Thank you,

DriveTime Customer Relations

Valutata 5 stelle su 5

It was a great experience

It was a great experience. From the moment of arrival...Edwin was courteous. Helping me to choose what vehicle was best for me, work with me through the whole process...from beginning to end...to when he gave me the keys to my car.

23 novembre 2024
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Risposta di DriveTime Car Sales - Downey

Thank you for taking the time to leave a review, Laura! It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every DriveTime customer. We are glad to know we accomplished that with you. Thank you for sharing your experience with us!

Thank you,

DriveTime Customer Relations

Valutata 5 stelle su 5

The sales people were very nice and…

The sales people were very nice and very helpful. It wasn't that bad of a wait, took a couple of hours and we were out the door in a vehicle that we like very much. I will recommend friends.

4 ottobre 2024
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Risposta di DriveTime Car Sales - Downey

We're grateful to have you as a valued DriveTime customer, Gilbert. Our goal at DriveTime is to ensure we provide high-quality customer service during every interaction, so we're happy to know that the sales team was able to help you find the right car for you. Thank you for choosing us to purchase a vehicle!

Thank you,

DriveTime Customer Relations

Valutata 4 stelle su 5

I had the best experience financing my…

I had the best experience financing my car with DriveTime. Joe at the Torrance location did an excellent job of running my info, collecting all documents needed and getting me setup to see the vehicle I wanted at the Downey location. Once I arrived at the Downey location Edwin finalized the deal with fast and knowledgeable service. Couldn’t ask for more except for maybe a bigger selection of cars. But all in all I’m very happy with my purchase!

23 luglio 2024
Valutata 1 stelle su 5

Do not repeat do not but a car from…

Do not repeat do not but a car from this company literally had the car for 2 months and I have a $600 bill and they are saying I’m on my own 2 months they are not doing any inspections on those cars how would this happen if this was the case

Brandy was not helpful she had the robot voice on and she is in customer relations
Is this how you treat customer signing up for a 6 year contract paying a car note wbi weekly I have 3 kids I came because you said you have reliable cars and this in not the case

2 maggio 2024
Non scritta su invito
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Risposta di DriveTime Car Sales - Downey

Thank you for leaving your review, Patrise. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30 days/1,500 miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please call our Customer Relations Department at (888) 290-0148.

Valutata 2 stelle su 5

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4 aprile 2024
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Risposta di DriveTime Car Sales - Downey

Thank you for reaching out regarding your experience with DriveTime. We would be happy to address any concerns you may have. Please give our Customer Relations Department a call at (888) 290-0148, so that we can help address this.

Valutata 5 stelle su 5

Exactly what I needed and wanted

The car I wanted was at the price and down payment that I could work in my budget!! The representative that assisted me with purchase was quick to review submitted documents and made the process quick and easy!! I’m completely satisfied!!

20 gennaio 2024

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