My salesman, Francisco, was great. However, the cars were mostly disappointing. Almost all of them were dirty amd some even had cigarettes burns. But, Drivetime sells the cars at the highest possible... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Thank you Roddy Escalon at the Arlington, Tx location ! You made the whole process so easy ! Awesome customer service ! Explained everything in detail and just took the time to listen. Much appreciate... Leggi di più
L'azienda ha risposto
It was super fast and our guy was so helpful and very nice and answered all questions we had
L'azienda ha risposto
OMG, I had the best car buying experience, my sales person Robert (Henry) Birchfield was so professional and made the experience fun, I wasn't there for a long time, he told me what my options where a... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Rivenditore di auto usate
- Mercato delle auto
- Rivenditore di auto
- Azienda di servizi finanziari e prestiti per automobili
Informazioni su DriveTime Car Sales - Arlington
Scritti dall'azienda
Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop with confidence
Scritti dall'azienda
- Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.
Informazioni di contatto
821 E Division St, 76011, Arlington, TX, Stati Uniti
- 18172777755
Discover DriveTime
4,4
Eccellente
64 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 94% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Won’t Return
Little to no customer service. Very cashier at a grocery store type service: what do you want? Give me these documents. Wait for response. Sign this and go.
Didn’t offer water, wasn’t very friendly, didn’t know or offer any information about the vehicle, didn’t care to clean the vehicle on interior or exterior, only a half of tank of gas.
Out of the thousands of places you can buy a vehicle, you would think Drivetime would want to separate themselves from the competition.
The bank held me up for hours after I gave them everything and put down over 50% of the car cash and have a good credit score with nothing in collections or pending..
Honestly it’s no surprise the sister company Carvana laid off thousands of employees recently.. I can see the same basic business practices here at Drivetime.
On a positive note: they sold me a solid vehicle.
Will I return for other car buying needs or recommend using Drivetime to any of the many people I know?
No I will not.
The people are ok they just lack salesmanship and skill.
13 maggio 2022
Risposta di DriveTime Car Sales - Arlington
Hello,
Thank you for providing us with your feedback. I am genuinely sorry to hear about your experience with one of our locations.
Please know that we do our best to provide all of our potential customers with a personalized and comfortable experience. We make every effort to provide a quick and streamlined car buying process for all our valued customers. Please know our main goal is to treat everyone with the utmost respect in a professional and comfortable atmosphere. From the first time you take interest in DriveTime until the sale is complete, we aim to provide the best in customer service to each and every customer who walks through our dealership's doors and build that rapport.
I greatly apologize if this didn’t reflect during your visit. If at any time the service level or communication at DriveTime is not being kept or not up to DriveTime standards, we would like the opportunity to address this. please don’t hesitate to contact our Customer Relations department, at 888-290-0148.
Best regards,
DriveTime Customer Relations
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