Excellent service from Neil, Chrissy and the team at the Drift Bridge VW bodyshop. Carried out one sizeable repair to a door and three other minor repairs and the car looks almost back to new. Plus, f... Leggi di più
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Scopri cosa dicono le persone
Good afternoon we recently visited Drift Bridge Škoda to look at buying a car for my daughter and was looked after by Agnieszka. She gave us a first class service from start to finish and went above... Leggi di più
L'azienda ha risposto
For me it’s always about the people that I deal with.James Hunt was excellent,very professional but friendly & extremely knowledgeable He kept me updated regularly during the process & it was a plea... Leggi di più
From beginning to end my interaction with the team at Drift Bridge Epsom was brilliant - very smooth, very organised, everything made simple and straightforward, Absolutely delighted with my decisi... Leggi di più
Dettagli dell'azienda
- Rivenditore di auto
- Concessionario Audi
- Concessionario Honda
- Rivenditore di auto usate
- Concessionario Volkswagen
Scritti dall'azienda
Drift Bridge Group is a trusted automotive retail group with a heritage dating back over 85 years. We represent leading brands including Audi, Volkswagen, Honda, Škoda and Geely, offering new and Approved Used vehicles alongside a full range of aftersales services. With locations across Surrey and South London, our focus is on delivering quality, reliability, and outstanding customer service. Whether you're purchasing your next car or bringing your current vehicle in for servicing, our experienced teams are here to help at every step. We aim to make the process clear, convenient, and hassle-free – offering transparent pricing, expert advice, and a warm welcome from the moment you arrive. Our workshops are manufacturer-approved and equipped with the latest diagnostic tools, ensuring your vehicle receives the highest standard of care. We also provide MOTs, repairs, and a wide range of genuine parts and accessories. At Drift Bridge Group, we’re committed to building long-term relationships with our customers. That means listening to your needs, being honest about your options, and supporting you throughout your motoring journey. Whether it’s your first car or your next upgrade, we’re here to help you drive away with confidence.
Informazioni di contatto
Reigate Road, KT17 3DT, Epsom, Regno Unito
- www.driftbridge.co.uk
4,7
Eccellente
440 recensioni
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My new Audi Q4 - Very Satisfied Customer
Rahim and Stuart, made the whole process for buying my new Audi Q4, very straightforward. Customer service and information provided was first class - couldn't have asked for better service
4 dicembre 2025
Risposta di Drift Bridge Group
Thank you, Simon! We’re delighted to hear Rahim and Stuart made the process of buying your new Audi Q4 so straightforward. It’s great to know the service and information provided were first class. We really appreciate your kind words and 5-star review, enjoy your new Audi!
It was my first car from Drift.
It was my first car from The Drift Bridge Group and I have to say, they made the whole experience a pleasure. I found the level of service really good and the confidence from buying a car from a company that values their customers, worth every penny.
Millie was always helpful, and did a great job managing the cars pre sales service / inspection all within a week. Thanks for all your efforts, the car is great.
29 novembre 2025
Risposta di Drift Bridge Group
Thank you, Steve! We’re delighted to hear your first experience with us was such a positive one. It’s great to know you felt well looked after and confident in your purchase.
Millie will be really pleased to hear her support and the way she managed the pre-sales service and inspection made a difference. We’re glad you’re enjoying the car, and we really appreciate your kind words and 5-star review!
My Q4 e tron
It was really pleasure talking with Mark from Sales. I found the car on auto trader, but I wanted to check its condition before buying. He was able to find time for me to view the car and test drive. I am really impressed with the car.
5 dicembre 2025
Risposta di Drift Bridge Group
Thank you, Vimal! We’re so pleased to hear you had a great experience with Mark. It’s good to know he was able to make time for you to view and test drive the car, and that you’re impressed with it. We really appreciate your kind words and 5-star review, enjoy your new car!
Exceptional service and vehicles
Exceptional service and vehicles. The customer service was excellent, keeping me updated on any issues and always happy to assist with solutions if possible. The quality of the approved used cars was fantastic. Overall, I am extremely satisfied and highly recommend this dealership to anyone considering buying a vehicle.
27 novembre 2025
Risposta di Drift Bridge Group
Thank you, Tom! We’re delighted to hear you received exceptional service and felt well looked after throughout. It’s great to know the team kept you informed, helped resolve any issues, and that you were impressed with the quality of our Approved Used vehicles.
We really appreciate your recommendation and 5-star review, thank you for choosing Audi Epsom!
My sales advisor was really helpful
My sales advisor was really helpful , she went above and beyond helping me .
2 dicembre 2025
Risposta di Drift Bridge Group
Thank you, Julie! We’re delighted to hear your sales advisor was so helpful and went the extra mile for you. We really appreciate your kind words and 5-star review!
Very poor post sales
I can’t fault the pre sale expertise it was excellent however post sale has been dismal to say the least. Having picked up a brand new car on the Saturday the engine warning light came on after 24 hours. Car returned on the Monday and loan car provided. Transpires car needed a software update. No clue why it wasn’t done pre handover and took 8 days to get the car back. Two messages left with Sales Managers and MD but zero contact from them. Very poor after sales service. I wouldn’t go back to them
24 novembre 2025
Risposta di Drift Bridge Group
Thank you for sharing your feedback, we’re very sorry to hear about your experience. Having an engine warning light appear on a brand-new car and then facing an extended wait for a software update is understandably frustrating, and it’s disappointing to hear that your messages weren’t returned. This isn’t the level of after-sales support we aim to provide.
We’d really appreciate the opportunity to look into what happened and address your concerns properly. Please contact us on 01932 220404 or email info@waltonaudi.co.uk
, and a senior member of the team will review this as a priority.
Thank you again for bringing this to our attention. We genuinely want to put things right.
Smooth experience
Great service from Katie and the VW team, kept me informed throughout the process and were never pushy, just explained everything simply and made the whole process great - second time buying a VW from Epsom VW and probably not the last !
22 novembre 2025
Risposta di Drift Bridge Group
Thank you so much for your review! We’re delighted to hear that Katie and the team made everything smooth and straightforward for you. It’s great to know you felt well-informed throughout and never pressured; just supported with clear, simple guidance.
We really appreciate you choosing us for the second time, and we’d be thrilled to welcome you back again in the future!
Excellent from first enquiry to delivery.
From first enquiry to delivery of our new car we received excellent advice and assistance. Finance options were explained without any bias and we were able to choose our purchase option without any pressure from the sales team. Our sales executive Jason was both patient and always helpful and we have no hesitation in recommending Drift Bridge Group - Audi Approved Epsom who will also entrust with the servicing of our new car.
26 novembre 2025
Risposta di Drift Bridge Group
Thank you, Peter, for the fantastic 5-star review!
We’re really pleased to hear that your experience , from first enquiry through to delivery, was smooth and supportive. It’s great that the finance options were clearly explained and that you felt comfortable choosing what suited you best without any pressure.
Jason will be delighted to know his patience and helpful approach made a difference. We truly appreciate your recommendation and are proud to have earned your trust for the servicing of your new Audi as well.
Thank you again for choosing Audi Approved Epsom!
Professional and attentive.
15 novembre 2025
Risposta di Drift Bridge Group
Thank you, Anthony, for the 5-star review!
We’re glad to hear you found the team professional and attentive. Your feedback means a lot, and we appreciate you taking the time to share it.
Thanks for choosing us!
A very helpful staff member
A very helpful staff member, name of Conner, explained everything I needed to know. Also helped well with documentation
24 novembre 2025
Risposta di Drift Bridge Group
Thank you, John! We’re so pleased to hear Connor was able to guide you through everything clearly and help with all the documentation. We’ll be sure to pass on your kind words, and we really appreciate your 5-star review!
Promised new plates and still not…
Promised new plates and still not arrived after 3 weeks. To then find out not even ordered
17 novembre 2025
Risposta di Drift Bridge Group
Thank you for your feedback. We’re very sorry to hear about the delay and the frustration this has caused. Your plates should have been ordered promptly, and we understand how disappointing it is to find out this wasn’t done. We appreciate your patience.
Very positive experience
Rahim was an excellent advisor from the start of the process to the end - he answered my endless questions and emails promptly and nothing was too much trouble - professional and friendly and a pleasure to deal with
17 novembre 2025
Risposta di Drift Bridge Group
Thank you, Tricia! We’re so glad to hear you had such a positive experience. Rahim will be delighted to know his prompt replies, support, and friendly approach made the process so easy for you. We really appreciate your kind words and 5-star review!
Great and friendly staff
Great and friendly staff. Throughout my buying experience I had nothing but excellent service
23 novembre 2025
Risposta di Drift Bridge Group
Thank you, Leonardo! We’re delighted to hear you had such a positive buying experience with our friendly team. We really appreciate your kind words and 5-star review!
Risposta di Drift Bridge Group
Thank you, Louise! We’re so pleased to hear we could make getting your dream car feel easy and enjoyable. We really appreciate your 5-star review!
Great Service, Helpful, polite staff
Delighted with the service received at Drift Bridge Epsom. From start to finish consistently helpful. Great knowledge and honest advice. Nothing like your typical car salesman!
Andy Carter was our main point of contact and would highly recommend him. Very easy to speak to, honest and went above and beyond to make sure everything went smoothly.
Really happy with our new Buzz and should we need them, we know we are in safe hands.
10 novembre 2025
Risposta di Drift Bridge Group
Thank you, Sarah! We’re delighted to hear you had such a positive experience with us. It’s great to know the team were consistently helpful, knowledgeable, and offered honest advice throughout your visit.
Andy will be really pleased to hear your feedback, his friendly approach and willingness to go the extra mile are exactly what we aim for, and we’re glad he helped make everything run smoothly.
We’re thrilled you’re happy with your new Buzz, and if you ever need anything in the future, you can count on us to look after you. Thank you for the wonderful 5-star review!
Lying scumbags. Extortion
Lying scumbags.
An immature liar booked my car in and claimed a price was agreed at time of booking. NEVER HAPPENED
Took car in for a simple brake fluid change and was charged more than any other price i could find on the internet.
When i was there i questioned this and they said price was agreed over the phone.
Which it wasnt.
I asked them do they record calls and to listen back to it.
And they admited it wasnt agreed over the phone.
And then they just fobbed me off with a load of nonesense.
Absolute joke. Poor customer service.
28 novembre 2024
Non scritta su invito
Risposta di Drift Bridge Group
Thank you for taking the time to share your feedback, and I’m genuinely sorry that your recent experience with us has left you feeling this way. We never want any customer to feel misled. Having looked into this, it’s clear there was a misunderstanding around the price quoted for your brake fluid change, and I apologise that this was not communicated clearly enough before the work was carried out.
Our intention is always to provide transparent pricing in advance. I understand that after you raised your concerns about the cost, We reduced the price of the brake fluid service; however, I fully appreciate that you were still disappointed.
I would really welcome the opportunity to discuss this with you directly and see what we can do to put things right. Please contact me on 01737 365365 or at paul.milton@epsomaudi.co.uk, or, if you prefer, send us a message and I will gladly call you back at a convenient time.
Risposta di Drift Bridge Group
Thank you for your feedback. We’re sorry to hear about your experience. A lack of communication is never the standard we aim for, and we understand how frustrating that can be.
We’d really appreciate the chance to look into what happened and put things right. Please feel free to contact us directly on 01932 220404 or email info@waltonaudi.co.uk, and we’ll be happy to assist.
Audi drift bridge deliver A1 service …
Great customer service from simon Morris who listened to my needs and answered questions without pressure. i bought off him due to his knowledge of the brand and his personality.
15 novembre 2025
Risposta di Drift Bridge Group
Thank you, John! We’re delighted to hear you received a great service from Simon. It’s great to know he listened to what you needed, answered your questions without any pressure, and that his knowledge and approach helped make your decision easy. We really appreciate your kind words and 5-star review!
Professional with a personal touch
Professional with a personal touch. Would definitely recommend
13 novembre 2025
Risposta di Drift Bridge Group
Thank you, Mary! We’re so glad to hear the team delivered a professional experience with that personal touch that makes all the difference. We truly appreciate your recommendation and 5-star review!
The Salesperson really listened to what…
The Salesperson really listened to what I wanted, and explained all the different options.
14 novembre 2025
Risposta di Drift Bridge Group
Thank you, Annelise! We’re so pleased to hear your salesperson took the time to listen and clearly explain all the options available. We really appreciate your kind words and 5-star review!
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