Paula was fantastic at Dreams Sheffield. From the moment I walked into the store she dealt with all my concerns, was never pushy. Most of all I think I’ll have the perfect bed and mattress when they a... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Very helpful staff instore who went through all our options. We were given drinks and plenty of time to choose. One delivery man took the mattress upstairs even though we didn't pay and apologised fo... Leggi di più
Every stage of the process was first class from me walking in the store, to delivery. Your store representative Beverley was a brilliant professional. Helpful but relaxed and friendly and certainly n... Leggi di più
After visiting Dreams on Queens Road, Sheffield, we can’t say enough about how helpful the staff were. Beverley went out of her way to advise us on the best mattress for our daughter and couldn’t have... Leggi di più
Dettagli dell'azienda
- Negozio di letti
- Negozio di biancheria da letto
- Negozio di mobili per camere da letto
- Negozio di materassi
Scritti dall'azienda
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Scritti dall'azienda

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Informazioni di contatto
Unit 1 Queens Road Retail Park, S2 4DR, Sheffield, Regno Unito
- 01147000306
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
We have been extremely pleased with Dreams.
We have been extremely pleased with Dreams.
The staff in the shop were very helpful, and not at all pushy.
The delivery guys were great, and set the beds up efficiently and cleared up after themselves.
Our teenagers are very comfortable in their new beds.
My shopping experience in store was…
My shopping experience in store was good
The saleswoman Karen was helpful knew the products on sale
The bed was delivered as planned.a.d on time.
The bed is very comfy and I feel rested whe. I get up
I would recommend this company
Good communication
Good communication, efficient delivery. We are very happy with our new mattress!
Great customer service in the shop.
Great customer service in the shop, friendly, helpful staff, sorry we can't remember the sales assistants name but she was very good, we laid on some special beds that diagnosed how we slept via our sleeping positions and then recommended which beds would suit us. We would definitely recommend Dreams for buying a new mattress or bed.
The staff were really helpful in…
The staff were really helpful in helping us decide the type of bed. The ordering process was simple, delivery arranged and the delivery team were on time, polite, in and out in no time
Sweet dreams
From walking into the store I received excellent service. When the bed was delivered and installed the delivery men put covers on their shoes and explained how the bed works. The service , quality, price and delivery was excellent.
Very good price
Very good price , staff friendly and helpful , delivery chaps brilliant helped carry the bed to first floor appartment .
Would absolutely do it again!
Really helpful and pleasant customer service, many thanks!
Delivery was for my granddaughter…
Delivery was for my granddaughter as we had told her we were creating a new bedroom for her so she was excited to see it
Fantastic Mattress…
Delivered on time by two friendly guys,really happy with the mattress as had really good night'sleep since we got it staff a Queens Road were fantastic
My experience.
The Sales Representative was polite and attentive to my enquiry. I experienced a self-centered service.
Great shopping experience didn't feel…
Great shopping experience didn't feel under pressure Paula the saleswoman was helpful friendly and gave us good advice ..Queens road sheffield worth anyone if looking to replace or first time bed..super staff
Potrebbe usare l'IA per rispondereMostra di più
Having spent £1400 on a mattress one…t
Having spent £1400 on a mattress one would really think customer service would be better. After having the mattress for 3 weeks, I noticed a tear in the top of it. I sent an email to customer service stating there was a fault with it only to be emailed back a week later (and a second follow up email from me) that I had ‘snagged’ it so wouldn’t be covered under a manufacturing fault. Other than when the bedding has been changed had the mattress been exposed, plus the so called ‘snag’ was at the top of the mattress, not the bottom.
I’ve since emailed twice in the space of 10 days to reject claims to receive no reply.
Really angry at myself for purchasing such an expensive mattress thinking after care service would be good. It’s appalling

Risposta di Dreams - Sheffield
Dreams bed !
We enjoyed calling in the store great sales staff, helped us chose the bed we wanted at a fair price and an 8 year guarantee!
Delivery and fitting was spot on too! Thanks 👍
We bought a wooden frame bed from…
We bought a wooden frame bed from Dreams. The lady wasn’t pushy and was very helpful. Bed came on time and delivery driver called to give us a time. Very good service.
Brilliant from ordering to delivery
Firstly my experience of buying my new bed was superb. Karen the sales lady was so knowledgeable and helpful. I thought using the sleep match was excellent and narrowed down my choices.
Karen gave me lots of time and advice as requested. I never felt hurried (even made me a coffee) and I left the store feeling valued and very happy with my choices.
The delivery team arrived exactly on time. They were friendly and efficient and cleared up all packaging etc.
I highly recommend the Dream Team.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.







