First time using this company. Ordered bed online, website very easy to use. Order status & delivery email communications were timely & accurate. Allocated early delivery slot (7am-9am) on de... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
From walking into Dreams (Oldbury branch) we were greeted by Nicky who was very helpful also helped by Andy ordered mattress of our choice delivered by two weeks later by two lovely lads.whole experie... Leggi di più
Very helpful bought new pillows 1 is more firmer than the other even tho thay same pillows
Fantastic customer service, Andy and Nicky both made us feel very comfortable, they used their knowledge to suggest a wide variety of products that they believed would suit us. They were very transpar... Leggi di più
Dettagli dell'azienda
- Negozio di letti
- Negozio di biancheria da letto
- Negozio di mobili per camere da letto
- Negozio di materassi
Scritti dall'azienda
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Scritti dall'azienda

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Informazioni di contatto
Unit 1D Granada Trading Estate, B69 4LH, Oldbury, Regno Unito
- 01218158529
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Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Well my first bed was dreams so you
Well my first bed was dreams so you
stay with the best
AND I WASN'T DISAPPOINTED
Very helpful in store really enjoyed…
Very helpful in store really enjoyed the bed to check what you needed mattress and good experience
Friendly staff with lots of knowledge…
Friendly staff with lots of knowledge delivered on time again by friendly staff
Wide range of products available
Experienced staff who are well trained to assist anyone that walks through their doors
Wide range of products which all come with a price
Worth looking at their offers.
Excellent quality products
I recommend buying from Dreams.
Dreams stocked the mattress l required, staff gave all the information l required answered all
questions in a pleasant professional way. They did not try to pressure me into buying,
Organised delivery, the delivery was organised easily, delivery driver kept in touch with update on time, very pleased with actual delivery they were helpful pleasant took old mattress with no fuss, impressed by both delivery men. I would recommend Dreams in Oldbury thank you for making the whole process easy and painless.rec
Came on time
Came on time. And put the bed right where I wanted it. A good job well done 👍
Double Mattress purchase
Member of staff who greeted us was very professional and helpful. She helped us make the right decision on the mattress we purchased. Exactly what we required, practically and financially. Several weeks in we are still enjoying a perfect and comfortable nights sleep. I had a hip replacement operation a couple of weeks ago and the mattress has been a bonus with regards to my recovery.
Absolutely fantastic service
Absolutely fantastic service, from being served in the ship to need being assembled. Everyone was so so friendly and be is amazing thankyou
The product knowledge and supporting…
The product knowledge and supporting science from staff at Dreams Oldbury is superb. I can’t thank them highly enough for their guidance in assisting me in choosing an appropriate bed for my disabled sister.
Perfect Service
Helpful assistant helped find the right bed for my room and mattress for me.
Delivery was exactly as it should be: uneventful.
Welcomed on arrival
Welcomed on arrival. Used bed to match sleep requirements. Okay so far but only had bed delivered two weeks ago. Delivery was superb. Kept in touch of Delivery.
I Had a Great Experiance
I Had a Great Experiance, the Mattress is really comfortable, Nicky really Helped me,
Bought a few beds now from Mary at…
Bought a few beds now from Mary at Oldbury. She is so friendly and helpful. Always going above and beyond to get you what you need. Such a kind, friendly lady.
my great new bed.
the people working for dreams were polite ,helpful and cheerful and new their jobs.nothing reasonable seemed to difficult.my daughter was over the moon with her new bed very comfortable,relaxing and a good nights sleep.
Nicky was very friendly and helpful
Nicky was very friendly and helpful
Potrebbe usare l'IA per rispondereMostra di più
Rip off mattress
I paid £1200 for a mattress which I had to return as it was so uncomfortable so I changed it to a orthopedic mattress or so I thought but on inspection it turns out the top of the mattress is approximately 2" thick & the bottom part only feels like springs ORTHOPEDIC MY FOOT ,TOTAL RIPOFF serves me right for expecting dreams to give me what I paid for & not give me a suɓ standard excuse for a proper orthopedic mattress. I will not be buying anything from them again & neither should any more decent honest hard working people . Shame on you dreams! I'm now stuck with a soft mattress which leaves me in pain every morning as it's making my disability causing me more discomfort. Well done dreams you should feel richer with all the monies you swindle people out of.

Risposta di Dreams - Oldbury
Great customer service
Great customer service. Identified needs immediately (guest bedroom) and pitched the mattress types accordingly. Valued Usha’s input at the store and will return when purchasing a mattress for myself.
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