Dreams - Nuneaton Recensioni 

148
TrustScore 5 su 5

4,8

Newtown Road, CV11 5UT Nuneaton, GB


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Our matress needed replacing. We were warmly welcomed into the showroom and our requirements discussed. The matress tester identified the best type after which we were shown a range of suitable matr... Leggi di più

Valutata 5 stelle su 5

Couldn't of asked for better service. The young salesperson (Jess) was very pleasant and knowledgeable, it was a really enjoyable experience dealing with her. Nothing was too much trouble. Delivery me... Leggi di più

Valutata 4 stelle su 5

We want a super king size mattress and the dreams sales lady reminded us to check if it could be moved to the upper floor at our house. It was lucky we heard her professional advice and went back to c... Leggi di più

Valutata 5 stelle su 5

We stayed at our daughter's house for a weekend on several occasions and loved the sleep we had. So we knew what mattress we wanted. Went in store and was looked after by the young man that served us.... Leggi di più


Dettagli dell'azienda

  1. Negozio di letti
  2. Negozio di biancheria da letto
  3. Negozio di mobili per camere da letto
  4. Negozio di materassi

Scritti dall'azienda

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Scritti dall'azienda

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Informazioni di contatto

  • Newtown Road, CV11 5UT, Nuneaton, Regno Unito

  • 02475278066

4,8

Eccellente

TrustScore 5 su 5

148 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,8

Tutte le recensioni

(148)

13.450 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

manufactured default metters

Order number 886WK575
I am very disappointed with how dreams have delt with my manufactured default metters, they have refused to replace my metters or refund my money back, even though it is still under the 5 years warranty. I wouldn't recommend anyone to buy dreams products.

19 aprile 2024
Non scritta su invito
Logo di Dreams - Nuneaton

Risposta di Dreams - Nuneaton

Good morning Gurvinder,

Thank you for taking the time to leave us your review.

Having had the opportunity to review the inspection report submitted by an independent inspection company, they have confirmed that the mattress is not subject to a manufacturing fault.

I am aware that we have offered to have the mattress inspected again in three months. If you would like us to put this in place for you in July, please email us using customeradvice@dreams.co.uk and please include your unique reference number which is NDGK2904.

Many thanks,

Kishan

Valutata 5 stelle su 5

Bed shopping at Dreams.

As soon as we entered the store Rob greeted us and asked if he could help us. I told Rob that I needed a soft mattress and he showed us the various options. He was very patient and friendly. He then asked me to lye on the special bed which given all my details gave the best options for my particular needs. I am disabled with a serious back condition which was taken into account.
Eventually we chose a Tempur soft matress and a base with a headboard and drawers.
We chose to opt for the 0% finance and Rob took all my details and identification. It took a while to do this and I was eventually accepted.
Our shopping experience in Dreams was very positive due mainly to Rob, a very pleasant and friendly person.

24 marzo 2024
Non scritta su invito
Valutata 1 stelle su 5

I am experiencing difficulties with a…

I am experiencing difficulties with a particular service that isn't disabled-friendly, and I would like to bring it to the attention of the management or relevant authorities to address and improve the service. I only give 1 star because of one nice lady in this place who was very helpful and 4-star negative for the male supervisor/ Boss of that day.

17 marzo 2024
Non scritta su invito
Logo di Dreams - Nuneaton

Risposta di Dreams - Nuneaton

Good afternoon Pradip,

Thank you for leaving us your review.

I am terribly sorry to hear about the service issues you have experienced.

I certainly want to speak with you to gather some additional information and off my assistance. As such, I have sent you an email and I hope to hear from you soon.

Many thanks,

Kishan

Valutata 5 stelle su 5

lovely people to deal with

We called into Nuneaton Branch for have a look at some mattresses and were very impressed with what they had on offer, especially in the sale. The sales team were brilliant. No pushy sales people, just helpful and very knowledgeable . Thank you for all your help and we are very satisfied with our purchase.

29 febbraio 2024
Valutata 5 stelle su 5

Exceptional Customer Service

Wow - Rob is such a great store colleague. Knowledgeable, friendly and professional throughout my shopping experience. Full of energy and a real enthusiasm and passion for his role. Made my experience at Dreams amazing and got my sale.

27 febbraio 2024
Non scritta su invito
Valutata 5 stelle su 5

Very happy customers 5star rating.

Excellent service from start to finish.
Bed delivered on date and time given.
Bed made up, all rubbish removed and details for airing bed and turning mattress explained. Delivery driver and assistant extremely respectful of our house.

24 febbraio 2024
Valutata 5 stelle su 5

Best bed ever

OMG didn't realise just how rubbish our old bed was.
Amazing bed. Amazing service. And you really do get what you pay for. We have slept more in than last couple of weeks than we have in the Last couple of years.
1st class service from start to finish. Thank you to all involved

26 gennaio 2024

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più