excellent service, from the lady in the merthyr Tydfil store to the 2 chaps that delivered the new bed into our bedroom (it had been a long day for them and a few hrs more to go, the were cheerful... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
There was a good selection of beds to choose from. We were attended by a knowledgeable staff member who could answer our queries and arrange the purchase. The delivery date was reasonable. We were not... Leggi di più
I went looking for a new bed in Dreams and was greeted with a friendly welcome. When I chose some possibilities I was helped made an informed decision. All options on purchase and delivery and after s... Leggi di più
TheraPur ActiGel® Polar 2800 Combination Mattress- I have bought three different online beds and mattresses at intervals and have not been able to find one that's been suitable, but now it's a marve... Leggi di più
Dettagli dell'azienda
- Negozio di letti
- Negozio di biancheria da letto
- Negozio di mobili per camere da letto
- Negozio di materassi
Scritti dall'azienda
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Scritti dall'azienda
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Informazioni di contatto
Triangle Business Park, CF48 4TQ, Merthyr Tydfil, Regno Unito
- 01685668338
4,8
Eccellente
288 recensioni
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Excellent customer service in Merthyr store
Excellent customer service offered by Kelly in Merthyr store. Thank you so much for your help, as we were in a hurry and showed us exactly what we asked for.
She had excellent knowledge regarding products, it was very easy to receive advice and buying process was easy.
All staff were welcoming and very polite.
28 dicembre 2023
Non scritta su invito
very reliable company
very pleased with my bed delivery on time and the delivery drivers very polite and helpful
29 dicembre 2023
Easy and efficient order and delivery.
Easy and efficient order. Delivery on time and without fuss. Old bed collected and taken away.
19 dicembre 2023
Mattress
Very happy with the Dreams store in Merthyr Tydfil. Good service when ordering and with delivery. Very happy with our new mattress.
2 dicembre 2023
Very friendly at the shop
Very friendly at the shop , when delivery arrived same they put it where I wanted it amazing very pleased customer
1 dicembre 2023
Great customer service from leanne
Great customer service from leanne, at merthyr tydfil store. No pressure at all. Very happy with my purchase and 4 free pillows. Fabulous.
24 novembre 2023
Sleeping assured!
We had a very helpful experience choosing our new mattress, with no pressure and 100% success.
4 novembre 2023
The helpfulness of the staff.
19 novembre 2023
Just really comfy
12 novembre 2023
Great all round experience
Friendly helpful staff who had our needs at the forefront of our purchase. Great all round service from our visit to the store through to delivery and assembly of the bed.
11 novembre 2023
Excellent service from start to finish…
Excellent service from start to finish and well looked after by the team at dreams.
10 novembre 2023
Non scritta su invito
Merthyr Tydfil Service at Dreams
Recently visited the Merthyr Tydfil store and had the pleasure of being served by Kieran - Sleep test done, wander around the various recommended mattresses, however, I ended up buying a Silentnight Ruddington mattress, which wasn't one of the ones on the list! A really nice shopping experience, which lasted 2 hours, was given all the time I wanted to try as many mattresses as I wanted, no hassle at all. Kieran changed mattresses onto different bed bases, which was great and was just very impressed with the service - order placed once I had chosen and delivery timeframe was only 1 week, also impressive. I have had the mattress delivered today, guys didn't take their boots off and kind of dropped the mattress onto the base, not very gentle! So, this is a review of the service in store so far, and I will update the review after some time using my new mattress - looks good though!
25 ottobre 2023
Non scritta su invito
The service in the shop and the people…
The service in the shop and the people who delivered the item were all professional and helpful
21 ottobre 2023
Excellent service
The gentleman in the store pentrebach merthyr tydfi , was so helpful lots of guidance and advice
The delivery was organized well and delivered on time (if not earlier) a professional , easy experience from start to finish
19 ottobre 2023
Excellent customer service
The customer assistant was excellent. We felt really looked after and given good advice.
16 ottobre 2023
Non scritta su invito
Had a great experience…
Had a great experience felt welcomed and came away with exactly what we wanted.
10 ottobre 2023
Non scritta su invito
Good store
Helpful, pleasant staff , all went like clockwork, pleased with purchase.
27 settembre 2023
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