Dreams - Hemel Hempstead Recensioni 

112
TrustScore 4.5 su 5

4,7

Unit 3C Riverside Shopping Centre, HP1 1BT Hemel Hempstead, GB


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Valutata 5 stelle su 5

The delivery team were fantastic, so polite and answered any questions we had. Very professional. Love the bed so comfortable.

Valutata 5 stelle su 5

Friendly and helpful service in store with staff who had very good product knowledge. The lady who served me understood my requirements and did not try to sell me something over my budget but found e... Leggi di più

Valutata 5 stelle su 5

They have a wide range of mattresses, we tried many. We were offered to use the sleepmatch bed which analyses how to lie and takes into account any issues you might have (I have lower back pain). It t... Leggi di più

Valutata 5 stelle su 5

We received a fantastic level of service in the Hemel store, the staff were polite, super helpful, allowed us all the time we needed to make the right choice. The delivery/installation team. We’re pol... Leggi di più


Dettagli dell'azienda

  1. Negozio di letti
  2. Negozio di biancheria da letto
  3. Negozio di mobili per camere da letto
  4. Negozio di materassi

Scritti dall'azienda

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Scritti dall'azienda

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Informazioni di contatto

  • Unit 3C Riverside Shopping Centre, HP1 1BT, Hemel Hempstead, Regno Unito

  • 01442 251886

4,7

Eccellente

TrustScore 4.5 su 5

112 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,7

Tutte le recensioni

(112)

13.337 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great service - in and out in 20 mintues

They have a wide range of mattresses, we tried many. We were offered to use the sleepmatch bed which analyses how to lie and takes into account any issues you might have (I have lower back pain). It then recommends which mattress would help you in 3 minutes flat. It chose the one I had already tried and felt comfortable on - which affirmed the decision. In and out in 20 minutes - happy customer.

10 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

Amazing staff…

From start to finish all staff were really friendly and helpful. From helping us choose the right bed to explaining how the bed was put together and how to operate it.

19 aprile 2026
Valutata 5 stelle su 5

Fantastic service

Fantastic service, was clear about day and time of delivery, even helped to bring the heavy boxes inside for me. Bed now built and looks amazing. Best nights sleep in a long time!!

5 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

New bed and mattress

Excellent service from start in the Hemel shop to the delivery of the end product!
A very comfortable bed and great choice, we are really happy with the purchase - well done Dreams

20 dicembre 2025
Valutata 5 stelle su 5

We received a fantastic level of…

We received a fantastic level of service in the Hemel store, the staff were polite, super helpful, allowed us all the time we needed to make the right choice. The delivery/installation team. We’re polite, efficient and cleaned up after themselves, and our new bed is the best I’ve ever slept on. I cannot fault the service we have been given. Well done Dreams, you really were a Dream Team!!

23 novembre 2025
Valutata 3 stelle su 5

Disappointed

I went to my local dreams store to look for a tempura mattress. The guy told me to lay on the tester computer bed and that would tell me the best on for me. I did this and he told me my most suited one. I ordered it in a double. When it was delivered my daughter had to move in as she was buying a flat which wasn't ready. She bought her bed I slept in a single. The mattress was not used for two months after delivery. Then when I eventually used it ive had constant hip and back pain. Not sure if I could change it now.

1 giugno 2025
Non scritta su invito
Logo di Dreams - Hemel Hempstead

Risposta di Dreams - Hemel Hempstead

Good afternoon

I am sorry you are not getting on with the mattress. We would like to assist with this, however we require some additional details.

We have requested these from Trustpilot, and I look forward to hearing from you shortly.

Many thanks

Peter

Valutata 5 stelle su 5

Awesome

From the moment we walked into the store to the delivery of the bed all very professional and easy transaction all round would definitely recommend these guys they were awesome!

14 settembre 2025

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