Dreams - Finchley Recensioni 

130
TrustScore 4.5 su 5

4,6

46 Ballards Lane, N3 2BB Finchley, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Excellent Delivery Service (in two). Driver's name: Octavian. THANK YOU ! Text received the day before with a 2 hour time slot followed by a call from the Driver 5 minutes before on the day of deliver... Leggi di più

Valutata 5 stelle su 5

Audrey is a real asset to Dreams . She was friendly, helpful, knowledgeable, patient and courteous. A complete joy to deal with. Making the sale with her was straightforward and easy. She was able... Leggi di più

Valutata 5 stelle su 5

The sales person was very informative, explaining everything in a clear and concise way and made me very welcome, I believe his name was Harshil. Also the delivery team were very good with removing t... Leggi di più

Valutata 4 stelle su 5

service at the shop was excellent -your representative was helpful and polite and answered my queries fully and satisfactorily. delivery was also well done and old mattress was taken away. only proble... Leggi di più


Dettagli dell'azienda

  1. Negozio di letti
  2. Negozio di biancheria da letto
  3. Negozio di mobili per camere da letto
  4. Negozio di materassi

Scritti dall'azienda

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Scritti dall'azienda

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

130 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,6

Tutte le recensioni

(130)

13.450 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Good service in shop and delivery service

The delivery guys were great and the salesman I dealt with in store was very helpful. Your customer service and head office set up doesn’t work very well and is not customer focused enough.

So far, we are pleased with the mattresses but they do smell strongly of chemicals

4 agosto 2024
Valutata 5 stelle su 5

Highly reccommended

From going in to Dreams , the service in the shop by a very helpful an knowledgeable staff member to excellent communication re delivery , day of delivery they were early , all went very smoothly , would highly recommend

20 luglio 2024
Valutata 1 stelle su 5

Not happy with matters

Not happy with matters

28 giugno 2024
Logo di Dreams - Finchley

Risposta di Dreams - Finchley

Good morning,

Thank you for taking the time to leave your review and for speaking to me over the phone just now.

I am sorry to hear that you are not getting on with your new mattress. If you would like to swap it with a different one you can do so by taking advantage of our 100-night comfort guarantee.

Kind regards,

Simon

Valutata 5 stelle su 5

Went to the Dreams in Ballards Lane

Went to the Dreams in Ballards Lane. Needed a new mattress as my father just passed away from stage 4 bladder cancer and my mum was no longer able to use her old bed for sanitary reasons. My mother and I dealt with a gentleman by the name of Alistair. He was very helpful and took an immense amount of time to help guide my mother for a new bed to suit all her needs for comfort. At an already great discounted price.Alistair was patient, kind, compassionate and extremely knowledgeable. Everything you could possibly wish for especially during a difficult time.

So thank you Dreams and especially Alistair for the terrific service and quality products ; ensuring maximum comfort at a very reasonable price.

18 maggio 2024
Non scritta su invito
Valutata 5 stelle su 5

The sales team were extremely polite &…

The sales team were extremely polite & knowledgeable about their products. We were shown various mattresses and based on their good advice were happy to purchase our new mattress, which was delivered within a few days after the purchase. We now a good night's sleep & wake up without the usual aches & pains

2 marzo 2024
Valutata 5 stelle su 5

Excellent store and service

Very professional staff. Good range of products. Audrey in the Finchley store was extremely knowledgeable, friendly and experienced and helped us to find exactly the product we needed.

2 marzo 2024
Non scritta su invito
Valutata 5 stelle su 5

Impressed.

Very person centred young man whom I dealt with. Provided me with lots of information re the different mattresses. At no time did he try to sell me any particular product. The final decision was entirely my own. He made the complete transaction very smooth from start to finish.
First impressions of shop staff and how they act makes or breaks a sale for me. Top marks to this young man.

9 febbraio 2024

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