Dreams - Bristol Filton Recensioni 

164
TrustScore 5 su 5

4,9

The Shield Retail Centre, BS347BR Bristol, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I visited the Dreams Store in Filton recently hoping to find a new mattress. Eva welcomed me to the store and after setting me up on the SleepMatch machine, gave me a cup of coffee (with a biscuit) w... Leggi di più

Valutata 5 stelle su 5

I was assisted by the brilliant Eva who gave great advice and worked to ensure that my budget was met. My sleep position was monitored and I was shown a selection of beds. Eva was enthusiastic, kno... Leggi di più

Valutata 5 stelle su 5

Excellent service, greeted at the door, offered refreshments Good advice given and patience shown with my elderly mother. Couldn’t ask for more

Valutata 5 stelle su 5

We visited Dreams at Shield Retail Centre at Filton Bristol today, we were serve by Sophie . Sophie greeted us with a smile and engagement manner and attitude which was lovely . Sophie product k... Leggi di più


Dettagli dell'azienda

  1. Negozio di letti
  2. Negozio di biancheria da letto
  3. Negozio di mobili per camere da letto
  4. Negozio di materassi

Scritti dall'azienda

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Scritti dall'azienda

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Informazioni di contatto

  • The Shield Retail Centre, BS347BR, Bristol, Regno Unito

  • 01173137471

4,9

Eccellente

TrustScore 5 su 5

164 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(164)

14.593 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Our experience when recently buying a…

Our experience when recently buying a new bed from Dreams was a very good. Professional staff to help us along what would have been difficult to make the right decision and why with plenty of encouragement to try different designs.
We would recommend anyone to use Dreams, we are sure they too will be satisfied!

20 aprile 2025
Non scritta su invito
Valutata 5 stelle su 5

Happy customers!

We were helped to choose a mattress which are really pleased with and we are enjoying very comfortable nights sleeps. The mattress has helped to reduce our aches considerably and we are very grateful for the guidance we received.

19 aprile 2025
Valutata 5 stelle su 5

Sales person welcoming

Sales person welcoming, very helpful and put us at ease. During paperwork we had coffee and agreed a delivery date. Confirmed we were happy and anything else besides protector we wanted.

7 febbraio 2025
Valutata 1 stelle su 5

Extremely disappointed in this purchase

The mattress which we purchased was much softer in the shop than the one which was delivered. I have never slept in a harder bed. I wasn't told when I bought it that it would take up to 100 days to soften up. What I was told was that if after (up to) 100 days I still wasn't happy, I could change it for a different one. I wasn't told that I would have to pay £95 for admin, plus delivery to bedroom (£29), plus the cost of the 'better/softer' mattress. I've bought mattresses before and not had to 'wear it in'. I can't be sure any mattress in Dreams is as it is in the shop. I am told it is because the shop models are 'laid on' by hundreds of customers, hence the reason they are softer. What is the point of selling goods not as those in the shop. I am very disappointed in this purchase.

29 gennaio 2025
Logo di Dreams - Bristol Filton

Risposta di Dreams - Bristol Filton

Good afternoon Mrs Pembury,

Thank you for taking the time to leave us a review.

I am sorry to hear that you are finding your mattress uncomfortable. I have attempted to contact you today to discuss this further with you but unfortunately did not get a response.

I will attempt to contact you again later on today.

Kind Regards,

Wayne

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