Dreams - Bradford Recensioni 

165
TrustScore 4.5 su 5

4,7

Unit 16B Forster Square Retail Park, BD1 4AG Bradford, GB


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Valutata 5 stelle su 5

They delivered the bed on time, built it up and removed all the rubbish. The mattress is perfect and gives myself and wife the perfect night's sleep

Valutata 5 stelle su 5

The customer service rep who assisted us with a sleep mobility bed were very knowlegdable and offered tea several times throughout our tome at the store. Russell and Mark who delivered the bed were ve... Leggi di più

Valutata 4 stelle su 5

Got a mattress from here we ended up with the Gb paralypic one sales lady was great she explained everything Great price got blagged into buying 2 pillows at £150 each 🫣 my hubby cant use his its... Leggi di più

Valutata 5 stelle su 5

Friendly, helpful staff in the shop who gave us space to make our own decisions. Lots of options on how to pay for our new mattress. Excellent delivery service, with a 2 hour slot. Took us a couple of... Leggi di più


Dettagli dell'azienda

  1. Negozio di letti
  2. Negozio di biancheria da letto
  3. Negozio di mobili per camere da letto
  4. Negozio di materassi

Scritti dall'azienda

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Scritti dall'azienda

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Informazioni di contatto

  • Unit 16B Forster Square Retail Park, BD1 4AG, Bradford, Regno Unito

  • 01274397985

4,7

Eccellente

TrustScore 4.5 su 5

165 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,7

Tutte le recensioni

(165)

13.337 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Love our new mattress

Friendly, helpful staff in the shop who gave us space to make our own decisions. Lots of options on how to pay for our new mattress. Excellent delivery service, with a 2 hour slot. Took us a couple of nights to get used to the mattress but, 2 weeks in, we love it.

6 giugno 2026
Valutata 5 stelle su 5

100% recommend heading to Dreams for…

100% recommend heading to Dreams for your next mattress. We'd searched online but knew we wanted to test out mattresses to find the best fit. When we arrived at Dreams in Bradford we were greeted by Uzair who was super knowledgeable (even though he had surprisingly only worked there around 5 months). We were offered a drink and Uzair took the time to discuss our needs and offered for us to try the Sleepmatch machine. When we'd initially walked in we'd tried a mattress and both immediately felt it was a great fit, so we were really happy when it came up in our results of the Sleepmatch test (which was a very relaxing experience, like getting a massage!). Uzair and Rebecca the manager were both incredible at helping us get our perfect mattress ordered, along with some great pillows we'd tried too. We went for the Silentnight Sleep Response Relieve 2000 and couldn't be happier. My partner has back pain and we both have different sleeping positions so we are so relieved after years of uncomfortable nights sleep to finally have an amazing mattress where we wake up feeling refreshed.

22 maggio 2026
Valutata 5 stelle su 5

Dreams

Thank you. I love my new bed. The delivery men were kind and courteous. The lady at the store was really helpful and knew exactly what I was looking for the sevice was great.

6 maggio 2026
Valutata 2 stelle su 5

had to ring customer services

had to ring customer services, as one draw was had a damaged front, and another drawer was not straight. To be fair they are replaceing the bed base

12 maggio 2026
Logo di Dreams - Bradford

Risposta di Dreams - Bradford

Hi Martin Layden,

Thank you for taking the time to leave a review. Your feedback is greatly appreciated.

I have sent you an email directly regarding this matter. If you require any further assistance, please don’t hesitate to reach out, I’ll be more than happy to help.

Regards,
Hassan

Valutata 5 stelle su 5

Shopping with dreams for a new mattress…

Shopping with dreams for a new mattress was easy the measured as on the bed 1st to see what sort of mattress were needed took us and showed us to quite a few medical decision. Got us a mattress delivered sharply chaps were lovely. Everything went fine. Really pleased with the service lady that served as excellent.

8 maggio 2026
Valutata 5 stelle su 5

Dont know where to begin

Dont know where to begin, our experience has been amazing. We was so welcomed when we visited the store by Uzair, he is so lovley and so kind. Uzair talked us through the process, he also helped my mum make a good choice of her matteress. We are very happy with the service that was provided. Thank you so much.

26 aprile 2026
Valutata 5 stelle su 5

The customer service rep who assisted…

The customer service rep who assisted us with a sleep mobility bed were very knowlegdable and offered tea several times throughout our tome at the store. Russell and Mark who delivered the bed were very polite and professional. Showed us how to use the bed before leaving. Overall well and truly satisfied.

12 aprile 2026
Valutata 1 stelle su 5

After spending more than 12k with this…

After spending more than 12k with this company over the past 5 years. It’s been 2 weeks and they can’t organise a faulty remote control to be fixed or replaced. I have been down the the Bradford Forster square shop where the actual manager lady who sold me the bed basically told me where to go. So an insurance company that takes over after you apparently buy the beds after filling the online form was supposed to be in touch within 48 hours. It’s now been over a week and my mother can’t use the incline on the 2.6 k Ben that we got from these jokers. I definitely will not be going with this bed brand again. I think in the future if the other beds go wrong I’m in a lot of trouble cos these people simply don’t care what happens after they been payed.

9 febbraio 2026
Non scritta su invito
Logo di Dreams - Bradford

Risposta di Dreams - Bradford

Hi Shahzad Malik,

I’m really sorry to hear about the experience you’ve had with Dreams. To help me look into this further, I’ve requested some more information from Trustpilot. As soon as I receive this, I’ll be back in touch with you.

Thank you for your patience in the meantime.

Regards,
Hassan

Valutata 4 stelle su 5

Got a mattress from here we ended up…

Got a mattress from here we ended up with the Gb paralypic one sales lady was great she explained everything
Great price got blagged into buying 2 pillows at £150 each 🫣 my hubby cant use his its toi low and i had a better bamboo one before wasted £300 for nothing dont fall for it there really not worth the money
Delivery was good got to pick a saturday at extra cost
Lads were great a little cocky but nothing a sharp tongue cant handle
Time will tell we have had 3 week now sleeping better still getting used to it

5 febbraio 2026

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