Dreams - Basingstoke Recensioni 335

TrustScore 4.5 su 5

4,7

Unit 3 Hatch Warren Retail Park, RG22 4TT Basingstoke, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Such lovely and helpful staff in the Basingstoke store. Staff reminded us when balance for payment was due. Our lovely new bed and mattress arrived exactly on time. The two delivery guys were so hel... Leggi di più

Valutata 5 stelle su 5

We had a great experience buying our bed from Dreams. Nothing was too much trouble and the staff in Basingstoke were so helpful, and very patient. We had to keep moving the delivery date because ou... Leggi di più

Valutata 5 stelle su 5

I was really happy with the way I was treated in the store and also the time they spent with me to try and find the correct mattress. Yes, I would definitely recommend the store if anybody asked me t... Leggi di più

Valutata 5 stelle su 5

Completely attentive to my requirements from start to finish. Loved the technology to confirm mattress type required. Kept fully informed from start to finish. In particular Mark was the on... Leggi di più


Dettagli dell'azienda

  1. Negozio di letti
  2. Negozio di biancheria da letto
  3. Negozio di mobili per camere da letto
  4. Negozio di materassi

Scritti dall'azienda

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Scritti dall'azienda

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Informazioni di contatto

  • Unit 3 Hatch Warren Retail Park, RG22 4TT, Basingstoke, Regno Unito

  • 01256436130

4,7

Eccellente

TrustScore 4.5 su 5

335 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Valutata 5 stelle su 5

Such a great experience

Such lovely and helpful staff in the Basingstoke store. Staff reminded us when balance for payment was due.
Our lovely new bed and mattress arrived exactly on time. The two delivery guys were so helpful. The items were well wrapped and packaged. The instructions to assemble the bed, were easy to follow, with all tools included. We are over the moon with our soooo comfy bed. Thankyou Dreams

6 giugno 2026
Valutata 1 stelle su 5

The mattress is not as hard as I felt…

The mattress is not as hard as I felt while buying.i get totally pressed inside the mattress while I sleep and in morning I get up with full body pain
I would like to return this mattress and get a firm one in replacement totally disappointed

30 maggio 2026
Logo di Dreams - Basingstoke

Risposta di Dreams - Basingstoke

Good afternoon, Gulrez,

Thank you for taking the time to leave us your review and for also speaking with me today.

I am sorry to hear that you are not finding your new mattress comfortable, I have noted on your order what we had discussed today. If you do have any further questions, please get back to me.

Kind Regards,
Faye

Valutata 5 stelle su 5

Good service

I was really happy with the way I was treated in the store and also the time they spent with me to try and find the correct mattress. Yes, I would definitely recommend the store if anybody asked me to. The Staff were very helpful and likewise the delivery service team. So thank you very much.

10 aprile 2026
Valutata 5 stelle su 5

We had a great experience buying our…

We had a great experience buying our bed from Dreams. Nothing was too much trouble and the staff in Basingstoke were so helpful, and very patient. We had to keep moving the delivery date because our moving date kept being delayed and this was handled very professionally. They were very knowledgeable about the beds which enabled us to make the correct decision for us. Thank you.

24 aprile 2026
Valutata 5 stelle su 5

Superbly comfy tempur bed mattress…

Superbly comfy tempur bed mattress and an excellent delivery and bed installation service.
Really helpful staff in the shop when trying out and deciding on the right mattress for us.
Happy customers all round!

10 aprile 2026
Valutata 5 stelle su 5

All round positive experience

Knowledgeable staff. In store experience was good, took time to explain products. Helpful when my delivery kept having to be put back, in store and by telephone. Very efficient and polite delivery men. Highly recommend your company.

2 aprile 2026
Valutata 5 stelle su 5

From start to finish it was a great…

From start to finish it was a great experience with the Basingstoke team at Dreams. I’ve had my new bed 2weeks now and honestly I wish I’d had got one years ago I sleep a lot better and it’s so comfortable thank you Carl and your team you’re the best ever.

20 febbraio 2026

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