Excellent sales service. Quick no fuss delivery. New mattress put on bed. Old one taken away. Mattress very comfortable. Sleeping well.
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
when dreams were contacted about the problem I had with a mattress, they didn't hesitate to put things right. Simon, from customer services offered to have a brand new mattress delivered,free of char... Leggi di più
Customer advisors were helpful and knowledgeable of their product range. My new mattress is good. The delivery was quick and efficient - thanks.
Purchased a mattress from the Ayr store assisted by Kieran who help us use the Sleepwatch machine and then showed us the recommended mattresses. Very useful process and excellent advice from Kieran he... Leggi di più
Dettagli dell'azienda
- Negozio di letti
- Negozio di biancheria da letto
- Negozio di mobili per camere da letto
- Negozio di materassi
Scritti dall'azienda
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Scritti dall'azienda

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Informazioni di contatto
Unit 12 Heathfield Retail Park, KA8 9BF, Ayr, Regno Unito
- 01292430266
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Mattress delivery earlier than scheduled, a great help.
Mattress delivery earlier than scheduled to accommodate my hospital appointment which was greatly appreciated. Quality of mattress has proven very acceptable to incumbent.
Excellent in store assistance and…
Excellent in store assistance and delivery was helpful and polite
Very helpful staff the minute we walked…
Very helpful staff the minute we walked in they were over to help us 😀
Great customer service by
Very happy with purchase and service from showroom to bedroom. All staff were friendly and helpful.very knowledgeable on products and guys assembled the new bed quickly.
Awesome Communication & Service delivery
Communication, communication, communication! Great service. Thanks guys
Efficient service and decent employees
The sales lady
The member of staff was really helpful…
The member of staff was really helpful and helped us choose a new mattress. The mattress is fab and much better on my back.
On timeTop class
On time, respectful of property very polite & friendly. Got the bed delivered and assembled quickly.
Choosing both mattress and bed was an…
Choosing both mattress and bed was an easy process, your assistant was friendly and helpful.
Very satisfied.
The sale was easily completed and the delivery on time with updates on a regular basis. The product was of good quality and well protected for transportation.
Excellent
Due to unforeseen circumstances I had to change my delivery date a few times . The shop were excellent and changed everything to suit me.
The installation team were very professional and friendly.
Very professionally and polite…
Very professionally and polite throughout , from first visit to the store to prompt delivery of beds.
Good
Salesperson wasn't pushy and assisted with the various mattresses that would suit me, before leaving me alone to decide what I wanted.
Customer service at Heathfield
Customer service at your Heathfield, Ayr store was excellent followed by courteous and obliging delivery team
We were giving a very warm welcome and…
We were giving a very warm welcome and took around the store to test out all beds and given all the information we needed to make an informed decision, great staff very friendly
All Good.
Purchased a new mattress. All good, from purchase to delivery. No issues. Comfy item.
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