Richard Nelson Warehouse, Strawberry Hill, Saintfield Road, BT27 5BE Lisburn, GB


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Valutata 1 stelle su 5

Lisburn store: Queue for the restaurant was very long and staff were rude. I took my son to soft play and was disgusted at how dirty the place was. All of the free tables had dirty dishes on them, the... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I visited your Lisburn store on 29th October and once again i got excellent customer service from Stephen, a real horticultural expert. He is always so helpful and full of advice. My husband and I hav... Leggi di più

Valutata 5 stelle su 5

Great visit. Stephen ( horticultural expert) helped with sorting garden planters - his plant knowledge was fantastic in selecting the right shrubs to suit. Also joined up to the Dobbies garden club. S... Leggi di più

Valutata 5 stelle su 5

This was my first visit to Dobbies, Lisburn and thanks to Stephen I will return. Stephen was knowledgeable, helpful and patient. When I explained what type of coverage I needed Stephen knew exactly wh... Leggi di più


Dettagli dell'azienda

  1. Vivaio e articoli per il giardino

Scritti dall'azienda

Dobbies has been the home of gardening for over 150 years. You can trust us to provide quality products, expert advice and inspirational ideas for you outdoor space, whatever size it may be. But it's not all about the greenery. At your local Dobbies, you'll find all you need for your home and garden, plus delicious food and drinks in our restaurant. Visit www.dobbies.com to find out more.


Informazioni di contatto

  • Richard Nelson Warehouse, Strawberry Hill, Saintfield Road, BT27 5BE, Lisburn, Regno Unito

3,7

Nella media

TrustScore 3.5 su 5

296 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 2 stelle su 5

Needs to be a lot better

I have visited the restaurant several times and each time I am disappointed with the selection and quality of the food. Dobbies you need to up your game, there is a new garden centre opening beside you with an excellent restaurant, you are going to loose your customers to it. On a positive note I find the staff to be friendly and helpful in the garden centre and at the tills.

15 febbraio 2022
Valutata 4 stelle su 5

A fast improvement on the quality of…

A fast improvement on the quality of the service and hot coffee since our previous visit, the staff were very friendly and helpful. This will make me want to return and hopefully this will continue during any further visits to the Lisburn Garden Centre.

11 febbraio 2022
Valutata 3 stelle su 5

Couldn’t find an assistant to help…

Couldn’t find an assistant to help &advise us on buying a bird bath but did find a man as we approached the check out who advised us how to become a member
Fortunately our daughter was strong and was able to lift the bird bath and get it to the check out

9 febbraio 2022
Valutata 4 stelle su 5

Well planned Garden Centre with easy to…

Well planned Garden Centre with easy to follow layout, both inside & outdoors. However, we were unable to get the seed potatoes we wanted. None in stock due to import restrictions imposed in N Ireland. Many other establishments are purchasing hard to get items from local growers, so this msg be an idea to take onboard?

9 febbraio 2022
Valutata 2 stelle su 5

Restaurant

Poor front greeting!
No one taking charge!!
Staff not interested in customers!!
No managers to be seen!!
Big wake up call needed!!!!

7 febbraio 2022
Logo di Dobbies Garden Centres - Lisburn

Risposta di Dobbies Garden Centres - Lisburn

Hi, I am sorry to hear this, I will ensure this feedback is passed over to our management team, sorry for any inconvenience caused.

Valutata 4 stelle su 5

Food products

For some reason. There seems to me no frozen meals available in the food section now.
Other than that fine!

4 febbraio 2022
Valutata 3 stelle su 5

When I last visited your store I…

When I last visited your store I thought I'd use my birthday gift of two try bakes and drinks before they expired.The line of people waiting for service stretched from the till point,right along the serving counter and out into the store.I couldn't wait that long so my birthday gift is now lost as its expired.

28 gennaio 2022
Valutata 1 stelle su 5

A tiny selection of vegetable seeds…

A tiny selection of vegetable seeds (obviously old stock) and I specifically went because of your email offer on seed potatoes and was told it was now illegal to bring them from UK. You have had ages to source Irish or EU seed and seed potato suppliers.

I have been visiting Dobbies much less frequently as it is becoming a lifestyle store more and more and the garden centre is getting smaller each time I come. In future I will be finding other garden centres even though this store is my closest

28 gennaio 2022
Valutata 5 stelle su 5

Had coffee and scones enjoyed brought…

Had coffee and scones enjoyed brought to table .staff very efficient and courteos. Restaurant very clean .Nice atmosphere Also bought some plants , pots and compost again very clean staff very helpful and efficient .We visit Dobbies regular also a pleasant experience 😀

14 gennaio 2022
Valutata 4 stelle su 5

Misleading email but profitable visit.

As a Dobbies card holder I was emailed to tell me that seed potatoes and onion sets were now in store, but on arrival at Dobbies Lisburn I found that neither were available. However my wife and I enjoyed a good dinner in your restaurant and I picked up some choice plants, including a standard golden holly reduced from £90 to £30. My wife found several gifts and cards for family birthdays.

13 gennaio 2022
Valutata 1 stelle su 5

Very disappointing with the restaurant…

Very disappointing with the restaurant staff.Rude and unaccommodating.

30 dicembre 2021
Logo di Dobbies Garden Centres - Lisburn

Risposta di Dobbies Garden Centres - Lisburn

I'm really sorry to hear about your experience in store. I have passed your comments over to the restaurant management team and asked them to review your feedback.

Valutata 5 stelle su 5

Thanks Stephen

Stephen in the plant section was absolutely brilliant. I can't get word's to explain how friendly and helpful he was, in helping us choose the right plants.

13 dicembre 2021

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