I feel Dobbies Galton staff always try there best. They seem to have difficulty attracting staff due to there rural location. Very often due to lack of staff the resturant has to alter its hours and w... Leggi di più
Sede
Cambia sede24 Wareham Road, Owermoigne, DT2 8BY Galton, Dorset, GB
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My husband felt unwell on arrival and Steve put a chair in the shade and another member of staff offered him some water and Steve stayed with us until my husband felt able to continue to the cafe, giv... Leggi di più
Had to stop here on way home from family emergency to get food the cheese and ham toasties we order were filled with thick mustard which we were not aware off I like mustard but we were unable to eat... Leggi di più
Disappointed with their festive meal, which was pre booked. No reserved table when on previous Christmas meals table decorated nothing, took 3 members of staff to work the till. Waited over 55 minute... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
Dobbies has been the home of gardening for over 150 years. You can trust us to provide quality products, expert advice and inspirational ideas for you outdoor space, whatever size it may be. But it's not all about the greenery. At your local Dobbies, you'll find all you need for your home and garden, plus delicious food and drinks in our restaurant. Visit www.dobbies.com to find out more.
Informazioni di contatto
24 Wareham Road, Owermoigne, DT2 8BY, Galton, Dorset, Regno Unito
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Had to stop here on way home from…
Had to stop here on way home from family emergency to get food the cheese and ham toasties we order were filled with thick mustard which we were not aware off I like mustard but we were unable to eat the food due to the amount in them a waste of £11 person over priced over seasoned totally over rated
Lovely, friendly, helpful staff
Lovely, friendly, helpful staff. The same young man kept appearing when I needed help. Must've been fed up with me by the end of my shopping trip, yet he said "that's what we're here for".
Ordered 2 jacket potatoes came with…
Ordered 2 jacket potatoes came with mostly unappettising dull looking lettuce 2 half slices of cucumber a hint of red onion no tomatoes.
Not a lot of cheese on the potato the whole lot was bland no taste whatsever. Very disappointing.
Have given 1 star as no other choice.
Dobbies Galton - Challenging
Dobbies Galton - I like Dobbies, but this Sunday (8th March) you completely damaged the perception and image and experience. Full English Breakfast and you are told when ordering, there is no bacon and no mushrooms! Yet, you still charged full price for fewer items. No notice telling people you were out of these. Yet knowing how important your breakfasts, where did the stock check go wrong? Why did no one pop out to get some? Then, to add insult, we had to wait 35 minutes for breakfast to arrive and no apologised for the delay. Other people were also experiencing issues around us with their orders. No one seemed to have a grip on the situation and customer service is always a challenge when we visit. Not enough staff. This has really impacted my perception. This is how to go about losing customers and then you wonder why.
Poor selection of stock
Poor selection of stock, half empty areas and needs a lot of work. Rusty plant supports in outside area. A lot of the compost didnt have prices on the board.
One bright spot on a most unimpressive store
Customer service not interested (I have problems with my Dobbies card, not interested in rectifying).
Service at cafe, like watching paint drying (Oh no, paint dries faster!!).
However, one bright spot, garden assistant Steve Jeffries is excellent, really knowledgable and always super helpful about anything garden plant related
We ordered a large full English for £8…
We ordered a large full English for £8 turned up and could be classed as a child meal !!!
1 piece of bacon, small, over cooked, 1 small sausage, 2 hash browns, cold as were the beans, absolutely disgusting and would never go back.
Be warned!!!
Xmas night
Xmas night weymouth store. Very dssapointed. No xmas trees no entertainment as advertised for tickets. Hardly any offers on. All in all a total disaster!!!
I won't waste my time again
The Management and Staff
The Staff in the Restaurant are so Friendly, what a difference when a New Restuarant Manager, took over approximately10 months ago, and today had some more good news when i visited the restaurant when i heard that Alistair has been made up to Team Leader which he deserves, he goes the extra mile for Customer Service,always has a chat, and makes you feel really welcome, they now have the best friendly Staff,since we have been going there, and that is a long time, lets hope they all stay for a long time, it makes it so nice to visit well done, and very dog friendly woof🐾 woof

Risposta di Dobbies Garden Centres - Galton
I was able to find the plants I…
I was able to find the plants I required at reasonable prices. The garden centre is well laid out and the staff are friendly and helpful
Caring and knowledgeable staff
My husband felt unwell on arrival and Steve put a chair in the shade and another member of staff offered him some water and Steve stayed with us until my husband felt able to continue to the cafe, giving us some handy hints on pest control while we rested and then directed us to the plants we wanted. The cafe staff were lovely and one of them who was collecting the plates walked behind my husband until he sat down to ensure he was ok. All the plants looked lovely and healthy and a great selection.
Horrible
Horrible! The seating is filthy, stained & hairy. Tables need clearing, stale food - yuk!
This was Weymouth !! Sorry !!

Risposta di Dobbies Garden Centres - Galton
I’m a Dobbies member
I’m a Dobbies member, it was my birthday , so my husband and I got cake and drinks each 🎉🎁🥰.
We also had a good browse , and bought some garden vouchers as a gift
Friendly and very helpful staff
We ate in the restaurant and had a lovely breakfast, purchased a few items in store and then renewed our membership. All staff were friendly and very helpful.
Celebrating with birthday "treat"
We called in as it was my birthday and we had a "treat" to enjoy. Looked all around the store and outside and chose two plants to buy - we seldom come away from Dobbies without buying something! Very welcoming and helpful staff.
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