Dobbies Garden Centres - Edinburgh Recensioni 793

TrustScore 3 su 5

2,8

Melville Nursery, EH18 1AZ Lasswade, Mid Lothian, GB


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Scopri cosa dicono le persone

Valutata 1 stelle su 5

Very poor selection & quality herbs, The 3 I bought 2 weeks ago have all died - poor roots. Also expensive!! I bought much better herbs & cheaper at Mortonhall garden centre & I’m delighted with... Leggi di più

Valutata 5 stelle su 5

Hey visited Dobbies today for afternoon tea with friends. Our server Owen gave us excellent service even though he was run off his feet nothing was to much trouble for him. Excellent service snd cus... Leggi di più

Valutata 2 stelle su 5

Customer service was rude when we arrived at soft play The soft play area was absolutely Baltic Outside temp was -4 inside temp was not much better All adults are sitting with winter coats o... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Had lunch with the family in Dobbies Lasswade (Edinburgh) today. The food was great value but the service was what was really to write home about. Jordie was absolutely brilliant! He was friendly to e... Leggi di più


Dettagli dell'azienda

  1. Vivaio e articoli per il giardino

Scritti dall'azienda

Dobbies has been the home of gardening for over 150 years. You can trust us to provide quality products, expert advice and inspirational ideas for you outdoor space, whatever size it may be. But it's not all about the greenery. At your local Dobbies, you'll find all you need for your home and garden, plus delicious food and drinks in our restaurant. Visit www.dobbies.com to find out more.


Informazioni di contatto

  • Melville Nursery, EH18 1AZ, Lasswade, Mid Lothian, Regno Unito

2,8

Nella media

TrustScore 3 su 5

793 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Always a Lovely Day at Dobbies

Always a Lovely Day at Dobbies. We love our free coffee every month.
It's My wee dogs favourite place in the world, he Loves going to see the Fish then the Dog section.
Staff are always very nice.
The Breakfast is a bit overpriced for what you get. But overall a pleasant experience.

29 settembre 2022
Valutata 2 stelle su 5

This review is regarding the…Restaurant

This review is regarding the Restaurant, we were served promptly, gave our order and received our meal after 15 minutes, but unfortunately we had to ask twice for our coffee we ordered at the same time, after 40 mins we gave up, was assured twice it was coming, did not arrive, so we left and went to Starbucks.

3 ottobre 2022
Logo di Dobbies Garden Centres - Edinburgh

Risposta di Dobbies Garden Centres - Edinburgh

Hi, Thanks for taking the time to leave your review. I am sorry to hear that you did not receive your coffees with your meal order. I have passed your feedback to the restaurant management team to bring this to their attention. They will be able to look into this and make any necessary changes for the future. Best wishes, Karen

Valutata 2 stelle su 5

Long queues at coffee and not a please…

Long queues at coffee and not a please or thank you from the staff just barked instructions.

1 ottobre 2022
Logo di Dobbies Garden Centres - Edinburgh

Risposta di Dobbies Garden Centres - Edinburgh

Hi, Thanks for your review. I am sorry to hear that you were unhappy with how you were treated on your recent visit to the restaurant. I have passed your feedback to the relevant management team to highlight this issue with them. They will be able to look into this issue and make any changes necessary for the future. Best wishes, Karen

Valutata 1 stelle su 5

20% Sale?

Went to buy a Christmas Tree which was still showing available on shop floor only to find it had run out. Sales person tried to order it online so it could be delivered when back in stock only to find it was no longer available. 20% Sale with Dobbies Club card therefore not available.

2 ottobre 2022
Valutata 5 stelle su 5

A delight to shop in

Store set up beautifully as usual. A joy to shop and buy. I bought flowering winter bedding plants, Some Christmas items, Christmas shop is lovely. Had lunch with my husband, free coffee with our Dobbies card! Bought our dinner from the food Hall and cake to take home. It's a delightful day out.

1 ottobre 2022
Valutata 3 stelle su 5

Saturday visits

I do enjoy a wander round Dobbies but have been frequently disappointed at the lack of staff and good service. The café was particularly busy and understaffed at 3.30 in the afternoon. Food was served first in the cafe but we were finished eating before our coffees arrived. I find the cakes way overpriced! It’s much better value having a sandwich or toastie. I find myself spending less money now because I can get plants and gifts elsewhere for far less.

1 ottobre 2022
Valutata 1 stelle su 5

Very very slow service

Went for a quick catch up and took 45 mins to get coffees. Ended up having to down them as we only had an hour!

2 ottobre 2022
Logo di Dobbies Garden Centres - Edinburgh

Risposta di Dobbies Garden Centres - Edinburgh

Hi, Thank you for review. I am sorry to hear that it took so long for you to receive your coffees. I have passed your feedback to the restaurant management team to highlight this issue to them. They will be able to look into this and make any changes as necessary for the future. Best wishes, Karen

Valutata 3 stelle su 5

Coffee allocation change

Hi the only thing that I am annoyed with is that you must use your coffee allocation every month which I lost out on as I was which I did not know about I’ll due to illness I could not drive so lost my coffee allocation for the months I could not drive.
I feel you should reinstate it in some way.

29 settembre 2022
Valutata 4 stelle su 5

It’s a great Garden Centre

It’s a great Garden Centre. Relaxing, beautiful and shoppings…
I signed up mainly because I have a toddler and we often come to a soft play area. However, the food isn’t very good. It maybe good in restaurant area, but a couple of times I ordered food from play area - it wasn’t fresh (salad leaves were old, got too cold staying in fridge, wasn’t presentable how it sounded in menu), was cold and had a flat taste.
Maybe you get better food if you are in restaurant area, but don’t go hungry and wanting to eat if you are using children area.

8 settembre 2022
Valutata 4 stelle su 5

Bring back mc Sween Haggis. Ditch dog friendly section…

Queue was quite slow and once seated had to ask to place order. We had full breakfast which looked great. Bacon was lukewarm although sausages etc were fine. Haggis was not good. Too much liver in it. I did give feedback znd assustant mentioned you had moved from mc Sween to Halls. Please go back to mc Sweens! Noce from the dog area was awful with dogs barking and growling at each other or yelping as they were stuffed in bags. Felt sorry for them but it would stop me attending in future. Hopefully it is not going tonhappen at my local Milngavie Dobbies.

25 settembre 2022

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