Burton Road, DE65 6BE Findern, Derbyshire, GB


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Scopri cosa dicono le persone

Valutata 1 stelle su 5

First time of visiting the cafe here after being put off with huge queues on previous visit. Will be our last one now as this is the quality standard of there tea pot and don’t even get me on the cup... Leggi di più

Valutata 2 stelle su 5

The staff are friendly. The food is ok but overpriced for what it is. The queue for food ordering is unbelievably slow, this is not an incidental finding, it has happened every single time I’ve been h... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

I used my birthday treat voucher and the coffee and cakes were delicious. My friend was equally impressed with her soya latte. The member of staff taking orders and payment was very pleasant and, g... Leggi di più

Valutata 5 stelle su 5

Had a pleasant visit to Dobbies garden centre at Finder, Derby. The gentlemen serving in the cafe were delightful, friendly and helpful. The food was delivered quite quickly and was delicious. We ha... Leggi di più


Dettagli dell'azienda

  1. Vivaio e articoli per il giardino

Scritti dall'azienda

Dobbies has been the home of gardening for over 150 years. You can trust us to provide quality products, expert advice and inspirational ideas for you outdoor space, whatever size it may be. But it's not all about the greenery. At your local Dobbies, you'll find all you need for your home and garden, plus delicious food and drinks in our restaurant. Visit www.dobbies.com to find out more.


Informazioni di contatto

  • Burton Road, DE65 6BE, Findern, Derbyshire, Regno Unito

2,6

Scarso

TrustScore 2.5 su 5

506 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 4 stelle su 5

Great customer service and advice…

Great customer service and advice plants already planted and beginning to show new growth already, just not got the garden furniture in stock, not your fault but great advice about when it should be arriving

9 giugno 2022
Valutata 5 stelle su 5

Friendly staff

Well laid out wide range of outdoor and indoor plants, seeds and gardening tools, equipment and tools. Staff are friendly and helpful and recommend getting the Dobbies plus card to use in the restaurant.

6 giugno 2022
Valutata 3 stelle su 5

Discounts not advertised enough.

For some reason we are not getting the discount vouchers through the post or email as Club members. Spent quite a bit the other day, only to find out on Facebook that there was a voucher for 20% off that we could have used. I would have thought the sales assistant would have asked if we had a voucher -I put a comment on the Facebook page but no-one came back to me.

As a garden centre there is great parking for disabled people and an accessible loo. The plants can be reached from a low level and the surface of the paths is smooth so easy to wheel on. Friendly staff, just wish they would tell you about offers

31 maggio 2022
Valutata 4 stelle su 5

My last visit to the Findern Garden Centre

My last visit to the garden centre was not all that great. I managed to get the garden stuff I required thst was great, however we wanted to have lunch but the restaurant did not have what I and the wife wanted even though it was listed on the menu. A notice at the counter would have been good, we both left feeing disappointed.

31 maggio 2022
Valutata 5 stelle su 5

Happy Staff

The Gentleman who i asked for help was very good, happy, smiling cheerful, only to happy to help he said. The next time i went in i saw him. And he sai a very happy smiling Hello. The lady on the till was the same, happy, cheerful, chatty.
Its so lovely for staff to be this way, makes me want to go back there each time i want some garden items. Thank you

29 maggio 2022
Valutata 1 stelle su 5

Dobbie's garden centre going down hill.

Entered store and went to restaurant. Long que to be served. After being served we went to sit down. There was no clean tables. This was about 3.30pm so well after lunch time. There were plenty of staff unfortunately no one was clearing the tables. We had to ask for a table to be cleaned. We were not the only ones. What I couldn't get was The staff were taking orders out to customers but not one decided to take any dirty dishes back with them to the kitchen. They just walked past them as if they were not bothered. This establishment has clearly went down since Dobbie's took over. We next went to plant section and I have to say it was not good at all. There were dying plants which were not even worth selling but still with top prices on them. Again Dobbie's are letting this garden centre down. The management need to have a good look as to how this garden centre is run. We won't be returning anytime soon.

28 maggio 2022
Logo di Dobbies Garden Centres - Derby

Risposta di Dobbies Garden Centres - Derby

Hi, I am sorry to read your review and for any inconvenience caused during your visit, I have passed your feedback over to our management team to look into this, we do hope you see improvements on your next visits. Thanks-Liz

Valutata 5 stelle su 5

A good place to while away the hours.

At this present time Dobbies is our favourite garden centre. The whole experience of the garden centre, cafe and surrounding shops makes visiting a pleasure. The garden centre prices are very good and the quality of the stock is always high.

26 maggio 2022
Valutata 1 stelle su 5

Again no decaf coffee

Again no decaf coffee. What a shambles. Will not be renewing membership.

23 maggio 2022
Logo di Dobbies Garden Centres - Derby

Risposta di Dobbies Garden Centres - Derby

Hi, I am sorry to hear this, however, I am aware of the stock issue with Decaf coffee, this has now been rectified and we will have all our stores fully stocked in the next few weeks, I am sorry for any inconvenience caused during your visit. Thanks-Liz

Valutata 1 stelle su 5

Still very poor in the cafe

Still very poor in the cafe. Advertising scones, brown toast. Yet again hadn’t got any.

23 maggio 2022
Logo di Dobbies Garden Centres - Derby

Risposta di Dobbies Garden Centres - Derby

Hi, I am sorry to read this and for any inconvenience caused during your visit, I will pass this feedback to our management team. Thanks-Liz

Valutata 1 stelle su 5

Poor customer service

As part of the loyalty programme we regularly visited for breakfasts and choosing Dobbies above other local garden centres offering the same. It was a great place to take my ageing father with us. On the last TWO occasions we were told that there was no DECAFFEINATED COFFEE available to customers, however there is a SAINSBURY'S STORE within the premises selling decaf coffee, this was pointed out to staff. We will not be returning as the staff could offer no satisfactory explanation as to why they could not obtain this from their supermarket in store, or give alternative compensation. We are supposed to enjoy two complimentary coffees a month within the scheme - except we can't!
Sorry - very poor customer service.

17 maggio 2022
Logo di Dobbies Garden Centres - Derby

Risposta di Dobbies Garden Centres - Derby

Hi, I am sorry to hear this and for any inconvenience caused during your visit, this stock issue with our Decaffeinated coffee supply within our restaurants has now been resolved and we hope to have this available again within the next 2 weeks in all our stores. Thanks-Liz

Valutata 5 stelle su 5

A lovely place to visit.

This garden centre is great, we've been going there for years, we would recommend the restaurant the food is great, and staff are really friendly.
The garden centre has had a refurb and now has a lovely range of goods, gifts, plants, and essentials. With a branch of Sainsburys as well.
Overall it's a great place to visit.

14 maggio 2022
Valutata 2 stelle su 5

Poor restaurant performance

It appeared that the restaurant was having an 'off day'! Very limited choice, virtually no hot meals and short staffed.

Needs senior management to get a grip pronto!!

13 maggio 2022
Logo di Dobbies Garden Centres - Derby

Risposta di Dobbies Garden Centres - Derby

Hi, I am sorry to hear this, thank you for taking the time to send me your feedback, I will pass this on to our Derby Management team to review. Sorry for any inconvenience caused during your visit. Thanks-Liz

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