DLG LEGAL SERVICES LIMITED Recensioni 

Thoroughly informative call and great communication of the process and expectations which is super valuable to me in this situation.

Very difficult company to work with, I have been misled at multiple points, tried to go through complaints department.

Don't really reply to emails , I have to chase throughout.

Edit: 1 week later - 18.3.26, no one has rang me to go through the issues. Not unexpected for them to say one thing and do another.

Had some problems along the way taking a long time to resolve & getting to the final path, but I must make a mention about the solicitor Elle Wan she was so helpful & professional explaining the legal terms to me. Very helpful, thank you Elle.

I was recommended to DLG Legal and they have done an amazing job especially Lucy Flynn who was the case managed and was there to help every step of the way with her knowledge, replies from DLG aren't always straight away but they have other clients to handle too and are replied too as soon as they can. I would highly recommend this solicitor

My paralegal was polite, patient and efficient, although I am not sure why I am being asked to review one day of a time period which lasted some 18 months.

Just very kind, friendly, understanding, listening to what I said, showed support, made me feel important

Dusan was excellent, those before him were ok but when Dusan took over my claim the process was quicker and I felt well looked after. He explained anything I didn't understand, gave great advice and helped me make important decisions through excellent information being provided.

Julia was very attentive, patient and demonstrated a high level of empathy. Would absolutely recommend!

Was made aware that someone had claimed against me for an accident I had no involvement in. This would have caused a lot of stress had it not been for Aldwin who handled everything superbly. Always quick to respond to emails and did everything he could to secure a good result. Would highly recommend.

Mark went through everything systematically and explained in thorough detail and clarity what the process was and what details were required.

EDIT: DLG have since been in contact, have been very apologetic and seem to be taking my comments seriously.

Unfortunately the one star reviews are right. I was in an RTA May 25, other side admitted fault straught away but really bad experience with DLG so far. Really bad communication, emails ignored and constantly being told conflicting and confusing information. I've really given up with my legal claim due to their incompetence, I'm so fed up with it. Most annoyingly, I was asked to do a survey about their performance and when I gave them a bad review, they called me the next day to discuss but again with no update or helpful information to my claim! When I explained my point of view, I was just met with excuses and how nothing was their fault. Right hand never seems to know what the left hand is doing. Avoid if you can.

DLG were extremely professional and dealt with my claim efficiently. I received regular updates and advice with the best options available. Thank you for your support.

From the beginning of my injury claim to the end I have been kept informed of every step and treated with kindness and courtesy

I was contacted by Laura from DLG Legal Services she was very helpful and understood I was nervous she put me at my ease and we completed the necessary paperwork in very little time , I found her very thorough and knowledgeable.

I had a telephone call appointment today. I was very happy with the service I received. Look forward to getting the matter resolved.
Thankyou 😁

I would not hesitate to recommend the services of DLG. Francesca my case handler was with me every step of the way. Her expertise, hard work and support over 18months to reach an agreement was impeccable. I cannot thank her enough she got me through some challenging and difficult stages of my claim

Lucy Flynn has worked on my claim from the beginning. She has been diligent, helpful and efficient all the way through to a satisfactory conclusion.

I can’t recommend DLG Legal Services Limited highly enough. My advisor, Mark, was absolutely brilliant from start to finish. He was professional, patient, and extremely knowledgeable, and he took the time to explain everything clearly, which really put me at ease.

Communication was excellent throughout, and Mark was always responsive, supportive, and reassuring during what could have been a stressful process. His attention to detail and genuine care made a huge difference.

If you’re looking for reliable, trustworthy legal support, I highly recommend DLG Legal Services Limited — especially if you have Mark as your advisor. Truly 5-star service. 🌟

Mark instantly put me at ease and made it very easy for me to talk me through things

The customer service I received over the phone was outstanding. The representative, Mark was professional, reassuring, and took the time to make sure I felt comfortable and understood everything. I truly appreciated the care and attention, and I was very satisfied with the overall experience.