DJ Superstore Recensioni 

Easy to find product
Quick turn round
Definitely use you again

Fast delivery

Great staff who are friendly and knowledgeable. Thank you

I always get great service.
Even when there are issues they are professional and get things sorted.
I will always recommend DJ Superstore.

Excellent service, goods as described & quick delivery.

All the staff was really helpful and will set DJ controllers up for you so you get the best experience you well done DJ superstore thanks again 👍

Always great service. Had to send back an item and have it replaced. No bother. Use these guys

I have purchased a few sets of Decks and also other DJ equipment from DJ superstore They have always advised on products and compaired them to your needs, usually coming in at the best price. Staff are great and know the equipment and will go the extra mile for the sale.
Free and also next day delivery where possible also helps.
A great customer journey.
5 stars from me.
George K.
Hamilton ,Scotland UK

If I could give 0 stars, I would.

I purchased an AlphaTheta XDJ-AZ (£3,000 flagship model) from DJ Superstore (order details: 24/06/2025, Receipt #SR460132). It was given to me as a gift and only recently used for the first time. Straight away the faults began:
• Three dead pixels on the display (one permanent, two intermittent).
• The entire screen will intermittently shut off during use, leaving me without any control despite the music still playing. In professional DJ environments like weddings and parties, this is an absolute nightmare — it’s happened anywhere from 5 minutes after powering on to several hours into a set. The only “fix” is powering down the entire unit, which is both embarrassing and completely unacceptable.
• The unit also develops sync issues — e.g., loading two tracks (132 BPM and 136 BPM), it will randomly halve the BPM of one deck. Even beat sync cannot correct this, destroying transitions and making me appear incompetent in front of clients.

These are not minor glitches — this is a £3,000 professional unit that is simply unfit for purpose.

When I contacted DJ Superstore for support, instead of standing behind the product, they palmed me off to Pioneer/AlphaTheta. Pioneer then pushed me straight back to DJ Superstore, stating it was the supplier’s responsibility. Yet DJ Superstore offered no help, no replacement, and no accountability.

Under the Consumer Rights Act 2015, a retailer is legally responsible for goods being of satisfactory quality and fit for purpose. DJ Superstore completely ignored this and provided zero customer support.

In short: they were happy to take £3,000 for a flagship piece of equipment but when it developed serious faults, they didn’t care less. No empathy, no resolution, no professionalism.

Avoid DJ Superstore at all costs. If something goes wrong (and with this unit, it will), you’ll be left high and dry with no support whatsoever. Spend your money elsewhere with a company that respects its customers.

Very quick delivery, packaged well. Can’t wait to use them.

Next day delivery, good deal. Very happy.

“Great service from DJ Superstore. Ordering was quick and easy, with good communication throughout. Can’t wait to get my new decks set up and start mixing! I’ll update once I’ve had a proper play, but so far, really happy with the experience.”

From ordering to recieving was very simple, even though bank holiday weekend delivery was quick

Good service but very disappointed with the price I paid £826.00 for the Mackie SRM Column PA system from Dj super stores
I could of purchased from
Gear 4 music orbAndetsons PA for £749.00
That’s a huge difference in price of £77.00
Not happy

Para empezar el servicio de atención al cliente me pareció muy bueno los empleados son muy amables y están muy bien capacitados para brindar al cliente la mejor información del producto en cuestión muy limpio cumple con todas las expectativas que una persona quiere al momento de realizar sus compras excelente servicio

Quick , work well done , no problems

Great experience, from online questions and pre ordering. To in store advice and pick up. Friendly honest and expert customer service. Will shop here again.

Really great experience shopping with these guys. My partner had some money from a whip round for his 50th birthday from his friends to put towards a new controller as his was knackered, he chose what he thought he wanted and we took finance out to cover the rest of the balance. Unfortunately Parcel Force were extra useless delivering the unit so we had to pick it up and we got it way after the purchase date. When Ben opened the box he soon realised he had ordered the wrong thing. We were concerned that the finance etc may interfere with us doing an exchange or refund. The guys over the phone at DJ Superstore were friendly, knowledgeable and called back when they said they would, they advised us what we actually needed and explained how to sort the exchange, we decided to actually make the 90 min drive to the store to do the exchange and they were just as fabulous in person! I now have an overjoyed partner with exactly what he wanted (Pioneer XDJ RX3) and can’t thank the guys enough! 5 star service ⭐️⭐️⭐️⭐️⭐️

Bought a Pioneer XDJ RX3, speakers and more back in 23, excellent service and prices. I’m reviewing now because when I rang for more advice recently, they were incredibly helpful. Wonderful support. Thanks guys!