Spacepro Wardrobes by B&QRecensioni 

got them on time and they are very nice and pleased with them .
however there was some parts missing and weh i called you after i emailed them the lady said sehe would sort thethe missing part out tomorrow as it now 4.45 and they go home at 5pm ,i said i have clothes all over the floor , and she said the part would be posted out the next day and would be 3 to 5 working days ,which is a joke as they could and should have been sent 24th postage , there turned up 4 days ,and they were the wrong bit as i even sent a photo of the bit missing and they still got it wrong , so i called again and they blamed a picking issue ,and would send out the right ones and agian 3 to 5 working days , and i still not got them .
so i had to make up my own fix plates for the rails as my wife was getting upset with are her cloths all over the floor .
so my advice to any one buying this product is , before you even start working ,check every part is there ,as if one you will have to wait weeks for the parts to be sent out .
the only thing i would say is they do look very nice once all down , so the product is great ,but the customer service is rubbish, but the second lady i spoke to was more understanding ,but still did not post they on a 24hrs postage . JUST CHECK YOU HAVE ALL THE PARTS BEFORE YOU START PUTTING THEM UP

Good ordering, delivery was easy to book. One door faulty, emailed and prompt reply with replacement being arranged.

The doors were excellent, made more quickly than expected and carefully delivered. My only criticism would be the instructions for the (unexpected) soft close fittings, which took me a long time to fathom!

Very happy with the service

I ordered the small samples of sliding wardrobe doors, received a call who said would be there between 7-9 on day of delivery. I asked for a update on the day as I may be walking dogs due to working, I also did say 7 is early as I work late into the evening, it wasn’t meant in anyway that I wouldn’t be there. I would just change my dog walking time. This delivery never turned up. In the mean time I had ordered wardrobe doors, they arrived as expected, delivery was excellent, as planned and let us check as advised all was ok. Don’t have time or energy to chase up the sample.

Easy to order and good delivery time

Ordered the wardrobe online 3 weeks ago. Once the delivery date confirmed. I had direct contact with the delivery crew the day before to establish the more precise time of arrival. Plus messaged 1/2 hour before this scheduled slot for confirmation. Delivery driver crew very friendly, polite, helpful and efficient.

helpful team from customer services to delivery. good price. delivered promptly. easy to install. looks great.

wardrobe doors are flimsy and the mirrors are backed by the thinnest unpainted MDF
they have nothing that acts like a handle so you're left scrabbling to try and get your fingers in a gap anywhere to open them
they are a dirty grey not white so if the surround you're putting them into is white it looks appalling
the metal finish is shoddy
-a hairline crack turned up a few weeks after being professionally fitted, at first you couldnt see it from the front but could see it when stood off to the side, it was 5 cm from the edge of the frame and exactly where the wheel mechanism is fitted to the back..a few weeks later another crack in exactly the same place turned up on the second door-complained about what we now think is a mechanical fault- B&Q as usual are pretty useless, have 4 of these giant doors taking up an entire wall
you can imagine we are less than impressed and would not recommend this product to anyone

Worst experience ever ordered 3 sets of sliding doors one set was perfect they were 2020 high by 1200 wide great then the other two sets 2.4 x 1780 track was 70mm to big and doors were 70mm to small and it was no fault of mines

Wow Molly and Kelly at Stockport store where so helpful over the phone they have went to check availability of the items I have requested. I was so happy as I have not been assisted at all when called Oldham store.

Molly and Kelly from Stockport thank you so much I appreciate the help 🙏🏻

Very good ! Cheap and quality stuff.

Corect to size easy to fit come on time only problem
soft closer could be better to fit

We ordered three bespoke mirrored sliding doors for our bedroom. Unfortunately two of the doors were scratched and will need replacing. The doors themselves are made by a company called Home Decor GB Ltd who are based in Sheffield. Home Decor have been very helpful and have arranged delivery of the replacement doors within a week.

Good telephone support when I had an issue ordering colour samples.
Efficient delivery with a phone call to agree the date and a text from the driver to agree the time.
Straightforward installation. I particularly appreciate the ‘soft close’ doors.

Fitted the wardrobe & it looks great. I had purchased the frame, which came in six sections. The meant I’d got joins at the top & bottom making installation difficult. Ended up going to wickes to purchase a new frame !!!!

Very pleased with my new bedroom wardrobe sliding doors. They are perfect fit,colour and the service and delivery very efficient.
Should of replaced sooner, but well worth the price, effort and time.
Mike at B&Q was excellent.

Cupboards look great all immaculate , the room is completely finished now such a big difference , mirror doors lake great with the three panel shakers.

I'm really disappointed with the customer services. They're using 'no respond' approach to handle customer. What a poor customer service team.
My order was delayed for sliding door delivery now one month already, no one calling.
Day 1. Sent email to customer service, no respond.
Day 2. Sent reminder email to customer service, no respond.
Day 3. When called back to customer service, she said she will escalate to supervisor, but finally no respond.
Day 4. Then called customer service again, she asked customer to call seller directly. they don't know the delivery date and agreed to provide seller contact details. but finally nothing received.
Day 5. I sent email for status update. No respond.
Day 6. I sent reminder email for status update. No respond. Finally received the seller contact phone no. Called the seller contact for 20+ times but no respond. I asked the CS give help to arrange delivery time for me. The CS called the seller to return call.
A long story to do a simply thing and show unwilling to give help to customer, this is customer service team.

I love my new wardrobe doors they really finish off the room, and the liner round the outside colour matched to the track and door frames is a nice touch.

One star dropped because despite being "made to measure", the tracks were about 3-4mm too long to fit the space and had to be cut down to fit (I was expecting to cut down the wooden liners, but not the tracks). Luckily, I have access to the appropriate tools (angle grinder, etc) to be able to trim these down, but could be frustrating for someone who doesn't.

Second star dropped is due to the delivery company, because "Room of Choice" apparently doesn't mean "Room of Choice". Despite having confirmed that it was room of choice when booking the delivery slot initially, the delivery guys just said "we don't do stairs" without even looking at them. Not sure where they think most people sleep, but in the majority of houses that I've been in (bungalows excepted of course), bedrooms with wardrobes are upstairs. I'm physically disabled (to the point of having a blue badge and disabled bus pass) so can't move heavy things like these doors by myself. If my dad who is nearly 70 and has had a stroke could manage to get the old doors up and down stairs by himself, I'm sure that two youngish strong delivery guys could have managed it.

Other than that, the doors are great and look fantastic.