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Scopri cosa dicono le persone

Valutata 5 stelle su 5

A great company to deal with. Gopal remembered me from an order I placed years ago. Very straightforward experience, very communicative, very competitively priced. Delivered on time, very helpful deli... Leggi di più

Valutata 4 stelle su 5

Ordering etc online was very straightforward. Delivery time was within days. The delivery staff were extremely fast (blink and you missed them) with the bed and mattresses literally thrown into th... Leggi di più

Valutata 5 stelle su 5

Really pleased with our side opening divan & headboard. Good quality, excellent price, great product, swiftly delivered, lovely delivery team. Thank you.

Valutata 5 stelle su 5

I have had a series of bad Internet shopping experiences recently - these guys bucked that trend. They Communicated in a clear and timely fashion. Goods were as expected, and were delivered when... Leggi di più

Dettagli dell'azienda

  1. Negozio di mobili per camere da letto

Scritti dall'azienda

There are many reasons to choose a divan base and mattress, and divans have become popular around the UK, because of their low cost and also because of their storage capabilities. Being an online company we save on administrative costs and overheads and we are pleased to be able to pass these savings on to our customers. When you buy through us you can be sure you are making some great savings without compromising on quality, and with our exceptional customer service we are with you every step of the way. All prices on the website are final. VAT is included in the price and we also have free delivery. There are no hidden charges.


Informazioni di contatto

3,9

Molto buono

TrustScore 4 su 5

697 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 22% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,9

Tutte le recensioni

(697)

36 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

I bought two divan bases

I bought two divan bases, one arrive with the storage drawer damaged, this was quickly resolved by the company without any quibbles. They are excellent quality and great value for money, the company are great to deal with keeping me up to date at all times. I have no hesitation in recommending them as reliable with good quality and value products and will be in touch again when I need future beds or mattresses.

7 febbraio 2021
Non scritta su invito
Valutata 5 stelle su 5

Our lovely new bed from Divan Beds Centre,

We are extremely happy with our new Divan bed. It was delivered well within the timescales given, and we have already had almost a week of very good sleep! There was one small problem regarding one of the draws, but this was resolved very quickly by the company. I recommend this company, very good value for money and helpful, attentive staff. G & L, Norwich.

13 gennaio 2021
Non scritta su invito
Valutata 5 stelle su 5

Couldn’t fault the service

Ordered a bed during the Christmas period. Very impressed with the service provided. Quick delivery and amazing customer service. Couldn’t fault. Product itself is what I ordered - lived up to my expectations

4 gennaio 2021
Non scritta su invito
Valutata 5 stelle su 5

Fantastic service from ordering to…

Fantastic service from ordering to delivery. The beds were delivered before the due date, communication was excellent throughout the transaction. Delivery was on time, efficient and delivery men were polite and very helpful. Products are high quality, well packaged and as description.

29 dicembre 2020
Non scritta su invito
Valutata 5 stelle su 5

5 stars

Had a fantastic experience from start to finish, delivery was very quick and the quality is second to none. Defo recommending to my friends.

18 dicembre 2020
Non scritta su invito
Valutata 3 stelle su 5

Damged material, smashed glider feet and rubbish customer service.

I ordered a kingsize divan base and payed the extra for padded trim and glider feet, the bed took over 3 weeks to be delivered which under the current covid conditions I can except, I arranged time of work to be in to take the delivery on the day I was told, it finally arrived the next day.
I unpacked it to find slight damage in the material on the drawer and 4 out of the 8 glider feet where completely smashed beyond use which I payed the extra £25 for.
I instantly phoned the customer support line to tell them and asked for 4 replacements, after leaving my details they said someone would contact me which they didn't.
The next week after no contact from them I recalled them going through the same process, yet again nothing !!
I am now left with a bed base not in use because I have half the amount of glider feet.

I'm still waiting, and not happy about the service.

6 dicembre 2020
Non scritta su invito
Valutata 5 stelle su 5

Excellent service

Needed a bed for the spare room so didn’t want to spend a fortune - but also wanted something half decent. Purchased from the Divan bed centre online after contacting them to see where the beds were made and if confirmed to British standard. Must say brilliant communication and when the bed arrived it was much better quality than I had hoped for. Also the courier service used was excellent. Great quality and value for money.

30 ottobre 2020
Non scritta su invito
Valutata 5 stelle su 5

5 star value for money

I was a little dubious about buying two beds online, but needn't have worried. The beds are great and the sales team couldn't have been more helpful. The delivery team were efficient and courteous. I'm very please and wouldn't hesitate to recommend this company.

19 ottobre 2020
Non scritta su invito
Valutata 5 stelle su 5

First class service.

Placed an order for a bed with the Divan Bed Centre with a request that it be delivered within 2 weeks. They beat this deadline by a couple of days and we are very pleased with the quality. The courier company they used were also first class, supplying regular progress updates on the delivery timescale. Highly recommended.

1 ottobre 2020
Non scritta su invito
Valutata 5 stelle su 5

Outstanding customer service...

I would just like to say how impressed I have been with thiscompany. I purchased a divan bed off them back in February. Have since had a few minor problems with the bed that the have sorted out without question. Their customer service is superb! So nice to deal with a company that holds its customers in such high regard.

22 settembre 2020
Non scritta su invito
Valutata 4 stelle su 5

I ordered a bed base for my father and…

I ordered a bed base for my father and was pleased with the price I had paid, The base arrived but unfortunately one of the castor holes were broken so phoned and got through immediately, I have to say phone calls and emails all answered promptly and new base has arrived and broken base taken back and all good pleased with the product
Thank you

9 settembre 2020
Non scritta su invito
Valutata 1 stelle su 5

Terrible service, terrible product

Terrible service, terrible product
Bed took quite a time to be delivered - fair enough in current situation. Badly made, poor quality materials, only one of the 4 drawers opens, screws missing, trim damaged. One drawer smashed - must have been like it before it left the factory because all drawers are staples shut on delivery. Customer service laughed at me when I asked for an apology. Don’t waste your money.

20 agosto 2020
Non scritta su invito
Valutata 1 stelle su 5

Terrible customer service

Terrible customer service. I have emailed twice and called three times regarding delivery. Their website states delivery should be between 7-10 days, we are entering the 10th day and as a customer I am none the wiser as my most recent emails and telephone calls are yet to be returned.

10 agosto 2020
Non scritta su invito

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