Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 1 stelle su 5

This is my second order placed I gave them benefit of doubt with the first taking a long time and missing an item but was rectified. unfortunately my next order has still yet to arrive and trying to... Leggi di più

Valutata 3 stelle su 5

If I’m honest, I don’t like the level of responsiveness from customer service. I emailed you guys and explicitly stated that my order was suing delivered but was no where to be found. Customer service... Leggi di più

Valutata 5 stelle su 5

Love when you receive the actual item in the picture!! Excellent quality!! Fabulous pieces, 1 day shipping really meant 1 day! After receiving my first order I literally made another purchase that sam... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

The Fur Jacket looks nothing like the picture it’s ugly and super bulky and they won’t give you a refund so just be cautious of what you order. If it’s a pre order item don’t do it bc Im convinced it... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di abbigliamento
  2. Negozio di abbigliamento uomo
  3. Negozio di scarpe
  4. Negozio di abbigliamento donna

Informazioni fornite da varie fonti esterne

Miami's premier online boutique for exclusive, sexy, unique clothing for everyday use and special occasions including celebrity inspired styles, shoes and more!


Informazioni di contatto

2,8

Nella media

TrustScore 3 su 5

30 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 60% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Where???

This is my second order placed I gave them benefit of doubt with the first taking a long time and missing an item but was rectified. unfortunately my next order has still yet to arrive and trying to get through and an answer even by email or messenger is proving difficult. I placed order on the 19th Feb and still
Nothing.

19 febbraio 2026
Non scritta su invito
Valutata 1 stelle su 5

The Fur Jacket looks nothing like the…

The Fur Jacket looks nothing like the picture it’s ugly and super bulky and they won’t give you a refund so just be cautious of what you order. If it’s a pre order item don’t do it bc Im convinced it’s drop shipped to you from their vendor and they don’t do a quality check. Terrible customer service

22 gennaio 2026
Non scritta su invito
Logo di Diva Moda-Fashion-Couture

Risposta di Diva Moda-Fashion-Couture

Hi Shereka, I’m sorry to hear you did not like this item. This has been our best seller since we dropped it in September and our customers appreciate its bulk because of how warm it is and the quality it has. We guarantee that the fur is exactly the same as the photos and all our merchandise is shipped directly from our warehouse in Miami, Florida where quality is checked by our staff in person. You are welcome to send it back for store credit as per our policy for another item on our site. Thank you.

Valutata 1 stelle su 5

I haven't received any information to…

I haven't received any information to return items

15 dicembre 2025
Non scritta su invito
Logo di Diva Moda-Fashion-Couture

Risposta di Diva Moda-Fashion-Couture

Hi Tiara, You emailed our company yesterday at 7:56 pm and we replied today, Monday, when we reopened at 9:10 am with instructions. If you have not received it please check your junk folder. Instructions are also available on our website https://www.divaboutiqueonline.com/pages/return-instructions

I'm hoping you will reconsider this one star review of our business.

thanks!

Valutata 3 stelle su 5

Not Pleased

If I’m honest, I don’t like the level of responsiveness from customer service. I emailed you guys and explicitly stated that my order was suing delivered but was no where to be found. Customer service sent me a generic response about checking around my door. I had to call the delivery service and they tracked the package to my neighbor’s house. I can’t help but feel your company should’ve been a little more helpful than telling me to “check around my door”. It makes me not want to order from you again because I now know that if there is an issue, your company doesn’t care about getting involved to solve it.

29 novembre 2025
Non scritta su invito
Valutata 1 stelle su 5

I received a top with makeup stains on…

I received a top with makeup stains on both the inside and outside. Despite contacting the webshop immediately, they did not offer a proper solution. No empathy, no real customer service, just brushed off. Extremely disappointing and unprofessional.

2 agosto 2025
Non scritta su invito
Logo di Diva Moda-Fashion-Couture

Risposta di Diva Moda-Fashion-Couture

Hi! I’m so sorry to hear that! I have sent you a request of information because I cannot locate your order on our system with the information provided here.

We always perform proper checks on inventory before they are shipped out to make sure these things don’t happen, but if they slip by, we always offer our customers a swift resolution. Please send us your information so we can assist you in resolving this issue as soon as possible. Thank you for your patience!

Valutata 5 stelle su 5

My experience has always been great…

My experience has always been great with Diva Boutique!!! Great quality clothing and fast shipping is everything a girl wants!!

17 ottobre 2024
Non scritta su invito
Logo di Diva Moda-Fashion-Couture

Risposta di Diva Moda-Fashion-Couture

Thank you so much for being a valued customer! We truly appreciate your support of our brand!

Valutata 5 stelle su 5

FAST SHIPPING AMAZING CLOTHES

FAST SHIPPING
I GOT EXACTLY WHAT I ORDERED AND SIZE IS GREAT

26 luglio 2024
Non scritta su invito
Logo di Diva Moda-Fashion-Couture

Risposta di Diva Moda-Fashion-Couture

Thank you so much for being a valued customer! We appreciate your support!

Valutata 5 stelle su 5

Excellence!

Excellence is the word! Excellence on everything; their clothing, their staff, midels…I mean, EVERYTHING! Love this boutique, when I just get in every place with Diva clothes, everybody has something to say about me and my outfit! This my favorite “go to” just because! Thanks Diva

20 maggio 2024
Non scritta su invito
Logo di Diva Moda-Fashion-Couture

Risposta di Diva Moda-Fashion-Couture

This makes us so so happy! We appreciate your support so much! Thank you for being a valued Diva Customer!

Valutata 5 stelle su 5

Shipping was fast

Shipping was fast, and material is of high quality. I ordered a pink lace jump suite and it’s so pretty. Wanted to leave a positive review because we often only leave negative reviews. Found them on insta and it was exactly what I wanted.

1 marzo 2024
Non scritta su invito
Logo di Diva Moda-Fashion-Couture

Risposta di Diva Moda-Fashion-Couture

Positive feedback is always appreciated! Thank you for your support and kind words!

Valutata 5 stelle su 5

What I ordered was EXACTLY what I got!

Love when you receive the actual item in the picture!! Excellent quality!! Fabulous pieces, 1 day shipping really meant 1 day! After receiving my first order I literally made another purchase that same night, great prices and great quality, yal def have a new loyal customer!!!

23 dicembre 2023
Non scritta su invito
Logo di Diva Moda-Fashion-Couture

Risposta di Diva Moda-Fashion-Couture

thank you so much for your amazing feedback! We appreciate your support!

Valutata 1 stelle su 5

Major scam

Major scam, stole my money, never receive merchandise near $100, email address is completely useless. They are 100% unwilling to help complete scam total fraud please be aware.

16 luglio 2023
Non scritta su invito
Logo di Diva Moda-Fashion-Couture

Risposta di Diva Moda-Fashion-Couture

Hi Angela,
I am sorry to hear about this experience. I am not able to locate any order with your name, but I have sent you an information request so that I am able to look into this for you. Please respond at your earliest convenience so we can find you a solution.

thank you!

Valutata 5 stelle su 5

Prepare to turn heads and feel like a DIVA

All the pieces i have gotten are soo gorgeous and very high quality. They are true to size and fit like a glove. Shipping is hella quick as well, i have received all my orders in less than a week after placing my order. I will be a customer for life🙌🏾.

19 agosto 2023
Non scritta su invito
Valutata 1 stelle su 5

Received a skirt with multiple holes…

Received a skirt with multiple holes which was clearly done in production! Received the item May 6, 2023. Contacted them on May 14,23 as I was unaware of the defect until I was about to wear the item. I was told I will not get a refund because their policy says it has to be reported within 24/48 hours within receiving! I did not ask for a refund, but wasn’t offered any compensation, no return for store credit no money taken off to see if it could be fixed just nothing just oh well it’s our mess up but your should’ve inspected your item!

15 maggio 2023
Non scritta su invito
Valutata 5 stelle su 5

I bought denim jumpsuit

I bought denim jumpsuit. I am 5’2” 166 pounds and the large fit perfect. I do have to wear tall heels but that’s expected. Shipping was very quick. I just purchased another item. Can’t wait til it gets here. Will definitely be shopping here again.

2 maggio 2023
Non scritta su invito

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