Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 1 stelle su 5

Order UK-DN#P430821957 Read the bad reviews but thought I give them a chance which turned out to be a mistake. Ordered and paid for a projector over a week ago with confirmation email. Mon... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Purchase took about 10 days to arrive as advised before placing order. Came direct from New York which was a bit of a surprise as I assumed I was buying from DirectNine UK. PS your link to make thi... Leggi di più

Valutata 5 stelle su 5

Order: UK-DN#P599944012 I have to be honest I was a little hesitant after reading some of the bad reviews, but as with all things sometimes things can go wrong. Anyway, I decided to give them a shot.... Leggi di più

Valutata 5 stelle su 5

Great experience knowing anything went well, specially came from USA It could been in bigger box well wrapped, padded, specially in transit But very pleased no damage, maybe Start to sell them... Leggi di più

Dettagli dell'azienda

  1. Azienda di elettronica

Scritti dall'azienda

Online superstore for electronics


Informazioni di contatto

3,8

Molto buono

TrustScore 4 su 5

647 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 85% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Well I bought radio cassette from…

Well I bought radio cassette from direct nine 119 pounds they conned me it weren't worth 10 pounds and it don't work how can you let firms like this on line I think half the comments are lies just for you to buy so they should shut you down as well shocking next time I buy on line won't be looking at your lies

5 marzo 2025
Non scritta su invito
Logo di DirectNine United Kingdom

Risposta di DirectNine United Kingdom

Hi Andrew,

We're truly sorry to hear you're unhappy with your radio cassette purchase. We understand your disappointment with the product's quality and functionality, and we want to help resolve this.

We regret that you feel the pricing didn’t reflect the value you expected.

I have sent an email to your registered email ID and would kindly request you to liaise with me over the same email thread for further correspondence. We hope you will give us another chance in the near future.

Thank you for your understanding.

Regards
DirectNine


Valutata 4 stelle su 5

Issue resolved.

My goods arrived on time and in good working order, however they were shipped from USA so just be aware that the company do not have a UK office and source there items from the closest place to you, so depending on what you ordered it might well be from within the UK.
However my issue came when I wanted to return the item for a refund, I needed to return it to the US but had to pay for postage which was going to cost me almost as much as the item cost, but I am pleased to say after a bit of going back and forth with the company they have agreed to refund me. So if you do your research and ask the company where your item will be coming from and your happy with that then there is no reason not to use Direct9UK their shipping cost are reasonable and the item arrived when they said it would and also they did respond to all my emails and resolved my issue in the end.

19 febbraio 2025
Non scritta su invito
Logo di DirectNine United Kingdom

Risposta di DirectNine United Kingdom

Hi Christopher,

We apologize for the inconvenience you've experienced with your order.

Our aim is to provide a smooth shopping experience, and I'm sorry to hear that we fell short of this in your case. Please rest assured that we are reviewing the situation and taking corrective measures to prevent this from happening again in the future.

I have sent an email to your registered email ID and would kindly request you to liaise with me over the same email thread for further correspondence. We hope you will give us another chance in the near future.

Thank you for your understanding.

Regards
DirectNine

Valutata 4 stelle su 5

Don’t rule them out!

I ordered a shake light flashlight for my son at an expensive £147 with shipping.
After purchasing I read the reviews and was worried the product would never appear.
However, in time I received a tracking link to DHL and I could follow the progress of my order which arrived just 2 days later than the delivery date.
Only 4/5 starts as I also received a scam DHL email asking for tax customs money which I did not respond to.
Don’t rule this company out, my product arrived in good faith.

13 gennaio 2025
Non scritta su invito
Valutata 1 stelle su 5

Be vary wary

Be vary wary - although ordered goods arrives after 2 weeks - in this time I was inundated with phishing emails asking me to verify email address etc - I ignored all of these and contacted my card provider to flag a potential fraud - the goods have arrived but it looks like systems have been hacked by phishing scammers. Be extremely careful

31 dicembre 2024
Non scritta su invito
Logo di DirectNine United Kingdom

Risposta di DirectNine United Kingdom

Hi Andrew,

We sincerely apologize for the inconvenience you have experienced.

We take security very seriously and are deeply concerned to hear about the phishing emails you received. We assure you that we will thoroughly investigate the issue and take corrective measures.

I have sent an email to your registered email ID, and I would request you to liaise with me over the same email thread. We do hope you will give us another chance in the near future.

Thank you for your understanding and patience.

Regards,
DirectNine

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