Always receive a warm professional service. Care is taken to explain process and cost and communication is good whilst waiting for repairs. Have bought many items over the years and prefer to suppor... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I was invited to the VIP event recently. Lynn Smith arranged our timings for arrival. We were well looked after during the evening. My wife found something that she very much liked and Lynn... Leggi di più
I received excellent service from the beginning to end. The staff were friendly yet professional. The watch I wanted to see was sent over from the Bury St Edmunds shop to the Norwich one. I bought the... Leggi di più
I wanted a surprise watch for my husband’s 60th, I was in Greece at the time. I Emailed John, to ask for all the Longines watches with the blue faces, received a email back , showing the watches and p... Leggi di più
Dettagli dell'azienda
- Gioielleria
- Negozio di articoli da regalo
- Servizio di riparazione gioielli
- Servizio di riparazione orologi da polso
- Negozio di orologi
Scritti dall'azienda
Established, smart shop selling jewellery, watches and china, with free gift wrapping and delivery.
Informazioni di contatto
2-6 Swan Lane, NR2 1JA, Norwich, Regno Unito
- 01603 623051
Nessuna traccia di inviti alla recensione precedenti
Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 50% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Independent warm & professional service…
Always receive a warm professional service. Care is taken to explain process and cost and communication is good whilst waiting for repairs. Have bought many items over the years and prefer to support local, family run businesses who differentiate from the more cold, corporate offering elsewhere.
Courtesy
Courtesy, patience and friendly staff offering best advice..
Wedding Band Shopping…
We visited Dipples today while searching for wedding bands for our upcoming wedding, and had such a lovely experience. John Pearce was an absolute pleasure to deal with – friendly, informative, and clearly very passionate about what he does. His knowledge really stood out and made the whole process feel easy and enjoyable.
We’ve now purchased our rings and are so excited to pick them up soon. Thank you for such a special experience!
Regards
Megan and Joe
Excellent service as usual
Excellent service as usual - thank you..
Lovely independent jewellers
Lovely independent jewellers. Lynn was really patient and informative. Gave us plenty of time and advice, not pushy at all, helping us to come to the right decision.
First class service & products
I originally contacted Dibbles jewellers using the online chat service. Chris got back to me by email very promptly and answering all of my questions & Ebony confirmed delivery by email the following morning.
I placed an online order that evening and both emailed and rang the Norwich shop the following morning to ensure the delivery process that I needed.
The item was sent by special delivery as a high value item and was extremely well packaged just as I had hoped for; accompanied by all the original packaging and receipts.
i would have no hesitation in recommending and using Dibbles jewellers again. The entire process from start to finish was exemplary and I am in love with my new FOPE gold necklace. Thank you so much guys. I will be back!
Visited Dipples as my mum had lost her…
Visited Dipples as my mum had lost her engagement ring. She had the ring for over 60 years! The assistant was extremely helpful and patient bringing out a choice of rings for her to try on. Mum purchased a lovely diamond ring that matched beautifully with her existing wedding ring.
Some good old fashioned customer care…
Some good old fashioned customer care from Dipples today. Thank you to John Pearce, who resized my wife’s watch whilst I waited, and gave some very good free advice too!
Staff are very attentive and go out of…
Staff are very attentive and go out of there way to help you find the perfect piece for you.
We always feel welcome and John is…
We always feel welcome and John is always great to deal with. Professional and friendly.
Nothing is ever too much trouble
I was invited to the VIP event recently. Lynn Smith arranged our timings for arrival.
We were well looked after during the evening. My wife found something that she very much liked and Lynn helped her in supporting her decision in terms of style and how the jewellery could be worn (more than one option).
When it came to the purchase, Lynn managed all of the documentation (a little different given the VIP event), and identified the best presentation box for the purchase. Nothing was too much trouble.
The personal touch from the premier independent Jeweller in Norwich (in my opinion); why go anywhere else.
The staff are always so helpful and…
The staff are always so helpful and friendly.
I always get very good 5 star service…
I always get very good 5 star service and having been in the trade for 45 years it is lovely to be on the receiving end. I have also known John for 20 years as we were part of the original staff when Fraser Hart opened..
Just very relaxed
Friendly, courteous and efficient
Georgina delivered a friendly, courteous and efficient service.
Excellent service from John
Excellent service from John. He was extremely helpful and friendly and made sure I found the perfect present. I highly recommend this shop to others!
Excellent service…
I received excellent service from the beginning to end. The staff were friendly yet professional. The watch I wanted to see was sent over from the Bury St Edmunds shop to the Norwich one. I bought the Longine watch & the links were immediately removed in order for it to fit. I absolutely love the watch. I have bought from Dipples before & wouldn’t hesitate to buy from the shop again. The service was excellent & special.
Brilliant service from Georgina
Brilliant service from Georgina. She was very helpful and kind. Beautiful shop. Our favourite jewellery shop. Thank you.
Really helpful and friendly staff
Really helpful and friendly staff, nothing is too much trouble
Personal service
Personal service - a busy day in the shop yet no sense of rush. Asked some questions re potential repairs. Response affirming - please bring them in and we’ll look. Recognised by previous sales person - a positive experience and I was pleased with repair..
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