Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 1 stelle su 5

Stay away! Not contactable, it takes 5-8 calls before my phone rings it just shows missed calls BUT MY PHONE NEVER RANG SCAMMERS AND SHOULD NOT BE OPERATING!

Valutata 1 stelle su 5

Purchased credit through the app. Billed by Google, yet service never provided. Won't let me log in on website. Reporting problem feature in app produces error. Contacting directly they say 'use the... Leggi di più

Valutata 1 stelle su 5

They scammed me, I bought a US number to do verification with a UK number, it never receive the SMS or Call verification, the call is bugged and not working at all it always return: System busy, erro... Leggi di più

Valutata 2 stelle su 5

Frustrating! I needed a US number to receive text messages and it does the job on that front however I also need to make important calls to the bank and other administrations to resolve sensitive... Leggi di più

Dettagli dell'azienda

  1. Provider di servizi per le telecomunicazioni
  2. anche in
  3. Provider di servizi Internet

Scritti dall'azienda

Free calling! Free texting! Make unlimited international calls and send SMS text messages to any number with Dingtone. Get yourself a 2nd phone number from Dingtone!


Informazioni di contatto

1,6

Pessimo

TrustScore 1.5 su 5

88 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

1,6

Tutte le recensioni

(88)

12 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

NO CUSTOMER SUPPORT - HORRIBLE HORRIBLE. HELP...

I have been billed wrongly. I cannot reach any customer support. I sent 5 emails via info@dingtone. Several messages via their website over the last 3 weeks and NOT ONE single response from customer support.
I feel this is A SCAM... CAN SOMEONE PLEASE PLEASE GET BACK TO CUSTOMERS. ASKING BUSINESS OWNERS TO PLEASE ANSWER ON THIS SITE HOW TO CONTACT THE BILLING DEPARTMENT.

14 novembre 2019
Non scritta su invito
Logo di Dingtone

Risposta di Dingtone

Dear Dominique,
Thanks for using Dingtone!
Please note, our support email address is support@ dingtone.me. We apologize for our delayed reply, when we are experiencing an extremely high volume of incoming emails, you may not be able to receive our feedback in time via other email address. Yet, we will optimize it and make sure your issue could be resolved as soon as possible.
Besides, we have attempted to contact you before, unfortunately, your email address could not be reached, if you see this message, would you mind contacting us back again?

Warm Regards,
Dingtone Team

Valutata 1 stelle su 5

Never used the service, can't cancel annual fee

Never used the service, uninstalled the app. Rates were too high for where I wanted to call. A year later I'm getting billing notices for an annual fee. Tried to communicate I don't want or use the service on the website, I just get error messages. Can't respond to the email... Lame.

29 settembre 2019
Non scritta su invito
Valutata 1 stelle su 5

Works as described but not great enough for paid service

Other than getting a free USA number (which is the only reason I'm giving two stars), don't bother paying for the service. First off its voip and most websites with voip detectors will instantly reject it at registration (outlook, gmail and co). Secondly, the numbers paid or free would keep receiving strange phone calls and texts from people you've never talked to before.. I also experienced an issue where a number I purchased didn't work on ebay or paypal (which is rare because ebay would accept any number even made up numbers as long as it's the complete number of digits) eBay kept saying the number doesn't exist and paypal asked me to check again. I complained to the support but never got a response. Several months now and I paid for the number. Not a good experience for a premium user. Only best for those who stick to the free version.

I am changing the review to one star.. why? Well I tried accessing one of my old accounts then i realized it was a dingtone number I regsitered with (note all my dingtone numbers are not expiring till May 2020). So i reinstalled dingtone logged in and guess what, all the numbers i paid for plus my credits are completely gone. I can see the subscription still active in my apple settings but on dingtone its like i never paid. I looked for the restore subscription option like most apps have but dingtone doesnt have that option. whats more? the support link on the app and on their website doesnt work! I keep getting send failed error. Very unprofessional. Now i have lost access to my account! I wouldnt recommend to my enemy. I would give zero stars if trust pilot would let me. Stay away from these guys. They dont care about any issues you may face. Best to use other apps out there better customer support and paid services.

22 settembre 2019
Non scritta su invito
Valutata 3 stelle su 5

Dingtone is great because you get free…

Dingtone is great because you get free credits by watching videos, downloading apps, and taking advantage of many other offers. I have used it for a very long time, but my only problem is that sometimes I get disconnected on incoming calls. I must say that I get disconnected when the area has a poor wifi connection. I tried other phone apps but I was very dissatisfied with the service. Dingtone reigns over all the others. I only gave 3 stars because of disconnected calls.

23 maggio 2019
Non scritta su invito

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