Really easy shopping experience. We were buying for a new build, so lots of appliances needed. Vinay was really friendly, full of useful advice and did not put any pressure on us to buy. He has been... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeUnit 8/9 Briarhill Business Park Ballybrit Galway, H91 A213 Galway, IE
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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Excellent customer care. Mike O’Connell was extremely helpful and efficient. He helped me decide on purchase of a washing machine and explained everything detail so thoroughly. It was a lovely stress... Leggi di più
L'azienda ha risposto
Urgently needed a new washing machine, had looked online but couldn't make it in to store. Rang and spoke to Johnathan, who guided me through selection at ease. Very professional, knowledgeable, cari... Leggi di più
L'azienda ha risposto
Customer of Briarhill DID regularly. Always excellent customer service and great range of products. Excellent follow on care also as had product issue that was promptly dealt with. In store with Mike... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di elettrodomestici
- Negozio di computer e accessori
- Negozio di elettronica
- Negozio di televisioni
- Negozio di aspirapolveri
- Negozio di lavatrici e asciugatrici
Scritti dall'azienda
At DID Electrical we are proud of our reputation for providing superior customer service and guaranteed lowest prices. Our 24 stores located nationwide are 100% Irish-owned and we have been meeting the needs of our customers now for over 55 years. Things have changed a lot since we opened the doors of our first store back in 1968 in Dublin and ever since, we have continued to understand the needs of each and every one of our customers who have walked through our doors. We have gone from strength to strength, while always keeping our core values of exceptional customer service at the lowest prices at the forefront of our business. Our staff consistently go the extra mile to ensure our customers leave our stores with products that are best suited to their needs while striving to deliver the best in customer service, after-sales advice, help and support when needed.
DID Electrical
Scritti dall'azienda
- Free Click & Collect
- Order online and pick up your items in your local DID Electrical store at a time that suits you.
- Customer Support 01-6250250
- We have a dedicated local customer support team based in Dublin standing by to take your call and help with your inquiries.
- Nationwide delivery service
- We offer a fast and flexible delivery service to our customers. Simply choose your delivery date when you are checking out and we will text you with a time slot for your delivery.
- Free recycling
- We're happy to recycle your old appliances for FREE, no purchase necessary. Simply, return any of your old appliances to your local DID store and we'll be delighted to take it off your hands.
We will not be beaten on price
Our price promise
At DID Electrical we are 100% committed to never being beaten on price. Which is why we monitor all our prices in our stores and online every day.
Informazioni di contatto
Unit 8/9 Briarhill Business Park Ballybrit Galway, H91 A213, Galway, Irlanda
4,8
Eccellente
1183 recensioni
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Great customer service
Great customer service, very quick and efficient.👏🏻👏🏻👏🏻
20 maggio 2026
Non scritta su invito
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Great service from staff member Meriem
19 maggio 2026
Non scritta su invito
Risposta di DID Electrical - Briarhill
Hi James,
We are happy you had a positive experience. We appreciate your feedback and your time.
Thanks
DID Electrical
The staff member Mike in DID Briarhill…
The staff member Mike in DID Briarhill Galway was great
17 maggio 2026
Non scritta su invito
Risposta di DID Electrical - Briarhill
Hi Trish
We're glad you enjoyed your experience. We appreciate your kind words and feedback.
Thanks
DID Electrical
Great staff courteous and helpful.
17 maggio 2026
Non scritta su invito
Risposta di DID Electrical - Briarhill
Hi Helena
We're happy you had a positive experience. We appreciate your feedback.
Thanks
DID Electrical
Friendly staff
Friendly staff, happy to help, free parking, got the product I needed and more.
16 maggio 2026
Non scritta su invito
Risposta di DID Electrical - Briarhill
Hi Hazel,
We're so glad you found our staff helpful and got everything you needed. Thank you for your wonderful feedback!
Thanks
DID Electrical
Helpful staff and quick purchase
Helpful staff and quick purchase, no waiting. Return customer.
14 maggio 2026
Non scritta su invito
Risposta di DID Electrical - Briarhill
Hi Des
We're delighted you had a great experience. We appreciate your continued support.
Thanks
DID Electrical
Super service and great staff 👏👏
13 maggio 2026
Non scritta su invito
Risposta di DID Electrical - Briarhill
Hi Caroline
We're happy you had a positive experience. We appreciate your feedback.
Thanks
DID Electrical
Needed a new TV went to DID Briarhill…
Needed a new TV went to DID Briarhill Galway.
Went to look at the TVs was talking to a lovely girl Eva she talked me through my price range.
And I purchased it there and then.
Great service
Great selection
Staff know there stuff
Can't flaut my trip to DID
13 maggio 2026
Non scritta su invito
Risposta di DID Electrical - Briarhill
Hi David
We are so happy to hear you had such a positive experience with us! We appreciate your kind words about our team and selection. Thank you for your wonderful feedback.
Thanks
DID Electrical
I delt with Mike in your Briarhill…
I delt with Mike in your Briarhill branch in Galway and he was excellent, vi would highly recommend dealing with him.
13 maggio 2026
Non scritta su invito
Risposta di DID Electrical - Briarhill
hi Kevin
We're delighted to hear about your excellent experience with our team. We truly appreciate your kind words and recommendation!
Thanks
DID Electrical
Poor after service
We bought a dual stove cooker on the 11th April. We were told it should take 2 weeks for delivery, maybe 3 at the most.
I had to ring them myself on Fri 8th May to see where my order was. I was told it had just arrived in store, what a coincidence!
They said it was going to be delivered on Tue 12th May. Over a month after the purchase.
I rang them Tue 12th of May to get an estimate time, but I was informed it would be Thursday 14th May before I get my delivery.
This is unacceptable, and as I was explaining this to one of their costumer service people, as diplomatically as possible, I got handed over to someone else and was cut short.
This service is not acceptable, especially when I spent over €2000 on the day of purchase.
12 maggio 2026
Non scritta su invito
Risposta di DID Electrical - Briarhill
Paddy Gavin ,
We regret to hear about the unacceptable delays and communication issues you experienced with your dual stove cooker delivery. We appreciate you bringing this to our attention. We'll review your order and address the service concerns you encountered. Thank you for your feedback.
Thanks
DID Electrical
Great helpful staff
6 maggio 2026
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Risposta di DID Electrical - Briarhill
Thank you for your feedback! :)
Great experience
Great experience. Was looking for inbuilt microwave and the service was excellent, friendly and informative staff.
11 maggio 2026
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Risposta di DID Electrical - Briarhill
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time in sharing your experience.
Thanks
DID Electrical
Really easy shopping experience
Really easy shopping experience.
We were buying for a new build, so lots of appliances needed. Vinay was really friendly, full of useful advice and did not put any pressure on us to buy. He has been great at follow up information about deliveries / warranties etc.
1 maggio 2026
Non scritta su invito
Risposta di DID Electrical - Briarhill
Thank you for your feedback! :)
Great to deal with
Great to deal with. Explained all the options and was very helpful in helping me decide which item to get.
6 maggio 2026
Non scritta su invito
Risposta di DID Electrical - Briarhill
Thank you for your feedback! :)
Excellent customer care
Excellent customer care. Mike O’Connell was extremely helpful and efficient. He helped me decide on purchase of a washing machine and explained everything detail so thoroughly. It was a lovely stress free shopping experience from start to finish . Josette Farrell 👏🏻🌟
8 maggio 2026
Non scritta su invito
Risposta di DID Electrical - Briarhill
We're happy to hear that you had such a positive and stress-free shopping experience. We appreciate your feedback regarding the assistance you received and are grateful for your time in sharing your experience.
Thanks
DID Electrical
Exceptional value and assistance from…
Exceptional value and assistance from Mike
7 maggio 2026
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Risposta di DID Electrical - Briarhill
Thanks for your feedback :)
Risposta di DID Electrical - Briarhill
Thanks for your feedback :)
I’ve gotten same pair of headphones 3…
I’ve gotten same pair of headphones 3 times, with warranty. Annoying they keep breaking but store is good for swaps and repairs
5 maggio 2026
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Risposta di DID Electrical - Briarhill
Thanks for your feedback :)
Damien was helpful
Damien was helpful , professional and went above and beyond for us
30 aprile 2026
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Risposta di DID Electrical - Briarhill
Thanks for your feedback :)
Needed a new kettle
Needed a new kettle. Bought the Russell Hobbs Eclips on the suggestion of the helpful and friendly staff. Always a pleasure to shop there.
30 aprile 2026
Non scritta su invito
Risposta di DID Electrical - Briarhill
Anna Lardner,
We're happy to hear that you had a positive experience and found our staff helpful and friendly when choosing your new kettle. We appreciate your feedback and time.
Thanks
DID Electrical
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