DFS Furniture - White City Recensioni 

343
TrustScore 4.5 su 5

4,5

Ariel Way, Unit SU0208, Level -2, W12 7HB London, GB


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Valutata 5 stelle su 5

Excellent service. The guy that dealt with me was very polite & helpful. I can’t remember his name though! (He worked at the White City store in Trafford & had a dislocated shoulder). He went through... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Over the last few weeks I’ve been in several times whilst choosing a new sofa for my new flat. Each time I was met by friendly helpful stuff, willing to go through options and show me a selection of... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Derick the sales rep was very polite, helpful, explained everything to me there was no rush, no stress, my sofa will be delivered before Christmas which is great. 👍🏻

L'azienda ha risposto

Valutata 5 stelle su 5

Came in to browse for new sofa . Staff very helpful but not pushy . Left us to make decision but there to ask questions . Ordered easily . Came earlier than expected . Delivered on time . Delivery guy... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di mobili
  2. Accessori per mobili
  3. Negozio di casalinghi
  4. Negozio di arredamenti per salotti
  5. Negozio di divani
  6. Negozio di fodere e rivestimenti

Scritti dall'azienda

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Scritti dall'azienda


Informazioni di contatto

  • Ariel Way, Unit SU0208, Level -2, W12 7HB, London, Regno Unito

  • 0333 999 9529

4,5

Eccellente

TrustScore 4.5 su 5

343 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,5

Tutte le recensioni

(343)

99.778 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

The stuff was good and polite he…

Samir was good and polite he welcomed us and very helpful he explained everything and tell us options I like strong seats and higher sofas he help me to get what I wanted more than happy thanks

25 novembre 2021
Valutata 5 stelle su 5

Great customer service

Great customer service!
We had an excellent experience when we purchased our sofa and a big help from Samir. He gave us the best advice, answered all our questions and
was very friendly, patient and courteous - nothing was too much trouble.

24 novembre 2021
Valutata 5 stelle su 5

Lovely Experience

Samir was very friendly in store, and he was patient and helpful while we made our selection. He was able to give us a lot of information and detail about the various products.

23 novembre 2021
Valutata 5 stelle su 5

5* customer service

My partner and I visited the White City store in Westfield on Sunday 21st October around midday. We were served by a man (who’s name we unfortunately can’t remember) because he was incredible. Not only did he have great product knowledge but he was extremely kind and patient with us. We particularly loved that he didn’t over sell the products just answer the questions we had give us the details that we needed. We sat and had a long chat about life which made the experience so much nicer.

This is mine and my fiancés first large house purchase and so we were so happy when we left.

The manager came over later to help towards the contract. He too was really friendly and so we would highly recommend the store, experience and customer service! Major props to this team 👍🏻

Lauren and George

21 novembre 2021
Valutata 5 stelle su 5

Good shop

Samir was very helpful. He guided us through the options and kept the shop open until well past closing time just to help us.

20 novembre 2021
Valutata 1 stelle su 5

Unprofessional and awful service

Unprofessional and awful service
Part of my delivery is missing a sturado shelving unit and it has been more than 10 days chasing them but no answer and no even apology! Very disappointed and very bad experience with DFS!

18 novembre 2021
Non scritta su invito
Logo di DFS Furniture - White City

Risposta di DFS Furniture - White City

Hi Kat,

We are very sorry to hear that you are experiencing an issue with your furniture order. This is very disappointing and we apologise for any inconvenience caused.

Unfortunately as no order reference number has been provided we are unable to locate your specific details. However, if you would like to contact our Customer Service Team at Head Office on 0333 9999777, they will certainly look into this for you.

Many thanks,

Lauren Siviter
DFS Head Office Customer Service
Tel: 0333 9999777

Valutata 4 stelle su 5

Happy shopping

I never thought I will enjoy furniture shopping in my entire life but today I have been proved wrong.
The DFS colleagues made us, me and my mother feel comfortable as we were sitting in our front living room having cup of tea, as we placed a massive order. Yes indeed I would be happy to tell everyone that I know including colleagues friends family ly-cob worker to do furniture shopping at DFS in Westfield West London. HAPPY SHOPPING 🛍 😊

12 novembre 2021
Valutata 5 stelle su 5

I had a great experience at DFS today

I had a great experience at DFS today, found the exact corner sofa at a fair price with excellent customer service and attention-to-detail, very genuine and passionate about their work. Highly recommended!

31 ottobre 2021

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