DFS Furniture - Westwood Cross Recensioni 

3975
TrustScore 5 su 5

4,9

189 Westwood Road, CT10 2NU Broadstairs, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Francesca's service and customer care has been absolutely impeccable. She has been attentive, understanding and patient throughout the several months of back and forth. Never has she been pushy,... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Went to Ramsgate DFS, sales person Paul was very helpful and ensured we were well informed every step. Although it was busy he didn't rush us, nor did he try to oversell items we had not requested. Wa... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We recently purchased a sofa from DFS and were very happy with the service we received. The staff were friendly, professional and helpful throughout the whole process. What we particularly appr... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Just wanted to thank the amazing Mandy who helped me navigate what for me was quite a large purchase. She was extremely helpful, knowledgeable, professional and friendly. Talked me right through eve... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di mobili
  2. Accessori per mobili
  3. Negozio di casalinghi
  4. Negozio di arredamenti per salotti
  5. Negozio di divani
  6. Negozio di fodere e rivestimenti

Scritti dall'azienda

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Scritti dall'azienda


Informazioni di contatto

  • 189 Westwood Road, CT10 2NU, Broadstairs, Regno Unito

  • 0333 999 9841

4,9

Eccellente

TrustScore 5 su 5

4K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(3975)

94.193 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Mandy was brilliant

Mandy was brilliant, very friendly and professional, she went through everything thoroughly. Excellent customer service.

5 settembre 2026
Valutata 5 stelle su 5

Francesca's service and customer care…

Francesca's service and customer care has been absolutely impeccable.
She has been attentive, understanding and patient throughout the several months of back and forth. Never has she been pushy, nor trying to make a hard sell. Or dismissive due to our long consideration time, trying to ensure it is all the right choice, be it colour, material or product.
We cannot recommend her and her sales approach high enough. We feel she is an attribute to the company, especially at such a young age.

4 settembre 2026
Logo di DFS Furniture - Westwood Cross

Risposta di DFS Furniture - Westwood Cross

Hello,

Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Francesa.

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

I knew what I wanted… the lady…

I knew what I wanted… the lady processed it nice and quickly. No fuss

3 settembre 2026
Logo di DFS Furniture - Westwood Cross

Risposta di DFS Furniture - Westwood Cross

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Valutata 5 stelle su 5

A very positive experience with DFS

We recently purchased a sofa from DFS and were very happy with the service we received. The staff were friendly, professional and helpful throughout the whole process.

What we particularly appreciated was that there was no pressure or constant questioning while we were looking around. They gave us the space to make our own decision, but were there when we needed advice or had questions. Everything we needed to know was explained clearly, and the advice we received was genuinely helpful.

It made the whole experience relaxed and enjoyable rather than feeling like we were being pushed into a purchase.

Overall, a great experience with DFS and we would happily recommend them to others.

1 settembre 2026
Logo di DFS Furniture - Westwood Cross

Risposta di DFS Furniture - Westwood Cross

Hello,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Valutata 4 stelle su 5

Louise was very helpful

Louise was very helpful. I didn't feel rushed and she went over and above to answer all my questions. I was however a bit disappointed to find that although the sofas had an express delivery of 7 days on it. It only applied to the 3 and 4 seater. I wanted a 2 seater version so have to wait longer

2 settembre 2026
Logo di DFS Furniture - Westwood Cross

Risposta di DFS Furniture - Westwood Cross

Good Afternoon,

Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Louise.

Kind Regards,

Jordan
DFS Customer Support

Valutata 5 stelle su 5

Friendly

Friendly , welcoming and informative staff. Not pushy, but helpful and a pleasure to deal with. We were assisted by Georgie and Gareth.

26 agosto 2026
Logo di DFS Furniture - Westwood Cross

Risposta di DFS Furniture - Westwood Cross

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.

Kind Regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Excellent customer service.

The young girl that served me was very helpful went above a beyond.she was very patient as I had 3 children with me.

1 settembre 2026
Logo di DFS Furniture - Westwood Cross

Risposta di DFS Furniture - Westwood Cross

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Went to Ramsgate DFS

Went to Ramsgate DFS, sales person Paul was very helpful and ensured we were well informed every step. Although it was busy he didn't rush us, nor did he try to oversell items we had not requested. Was pleasantly surprised how quickly they would be able to fulfill our order.

31 agosto 2026
Logo di DFS Furniture - Westwood Cross

Risposta di DFS Furniture - Westwood Cross

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.

Kind Regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Straight forward support given from the…

Straight forward support given from the team - explained options clearly and no pressure to buy but we did!

30 agosto 2026
Logo di DFS Furniture - Westwood Cross

Risposta di DFS Furniture - Westwood Cross

Good Morning,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,

Jordan
DFS Customer Support

Valutata 5 stelle su 5

Brilliant service

22 agosto 2026
Logo di DFS Furniture - Westwood Cross

Risposta di DFS Furniture - Westwood Cross

Good Morning,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

Valutata 5 stelle su 5

Very helpful

Very helpful, friendly staff.

29 agosto 2026
Logo di DFS Furniture - Westwood Cross

Risposta di DFS Furniture - Westwood Cross

Hello,

Thank you for your 5 star review.

Kind Regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Roger was so very helpful and…

Roger was so very helpful and knowledgeable about your furniture. We purchased a settee and a table bundle today and it was due to the great customer service. I am a Customer Service Manager and I would be proud to have Roger on my team.

29 agosto 2026
Logo di DFS Furniture - Westwood Cross

Risposta di DFS Furniture - Westwood Cross

Hello,

Thank you for your kind review. We are so happy that you enjoyed your experience with Roger in store. We hope you love your furniture when it arrives in your home.

Kind Regards,
Holly M
DFS Customer Support

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