Francesca's service and customer care has been absolutely impeccable. She has been attentive, understanding and patient throughout the several months of back and forth. Never has she been pushy,... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Francesca's service and customer care has been absolutely impeccable. She has been attentive, understanding and patient throughout the several months of back and forth. Never has she been pushy,... Leggi di più
L'azienda ha risposto
Went to Ramsgate DFS, sales person Paul was very helpful and ensured we were well informed every step. Although it was busy he didn't rush us, nor did he try to oversell items we had not requested. Wa... Leggi di più
L'azienda ha risposto
We recently purchased a sofa from DFS and were very happy with the service we received. The staff were friendly, professional and helpful throughout the whole process. What we particularly appr... Leggi di più
L'azienda ha risposto
Just wanted to thank the amazing Mandy who helped me navigate what for me was quite a large purchase. She was extremely helpful, knowledgeable, professional and friendly. Talked me right through eve... Leggi di più
L'azienda ha risposto
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Scritti dall'azienda

189 Westwood Road, CT10 2NU, Broadstairs, Regno Unito
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
PAUL WAS VERY HELPFUL, NO PRESSURE, HE JUST DIECTED US TO THE FURNITURE SHOWING OUR SPECIFICATIONS.
Mandy was brilliant, very friendly and professional, she went through everything thoroughly. Excellent customer service.
Nadia was excellent -very informative, polite and pleasant - the store had a good stock to choose from- all in all a happy customer
Francesca's service and customer care has been absolutely impeccable.
She has been attentive, understanding and patient throughout the several months of back and forth. Never has she been pushy, nor trying to make a hard sell. Or dismissive due to our long consideration time, trying to ensure it is all the right choice, be it colour, material or product.
We cannot recommend her and her sales approach high enough. We feel she is an attribute to the company, especially at such a young age.

Risposta di DFS Furniture - Westwood Cross
I knew what I wanted… the lady processed it nice and quickly. No fuss

Risposta di DFS Furniture - Westwood Cross
Francesca at Westwood Cross was really helpful and patient.

Risposta di DFS Furniture - Westwood Cross
We recently purchased a sofa from DFS and were very happy with the service we received. The staff were friendly, professional and helpful throughout the whole process.
What we particularly appreciated was that there was no pressure or constant questioning while we were looking around. They gave us the space to make our own decision, but were there when we needed advice or had questions. Everything we needed to know was explained clearly, and the advice we received was genuinely helpful.
It made the whole experience relaxed and enjoyable rather than feeling like we were being pushed into a purchase.
Overall, a great experience with DFS and we would happily recommend them to others.

Risposta di DFS Furniture - Westwood Cross
Louise was very helpful. I didn't feel rushed and she went over and above to answer all my questions. I was however a bit disappointed to find that although the sofas had an express delivery of 7 days on it. It only applied to the 3 and 4 seater. I wanted a 2 seater version so have to wait longer

Risposta di DFS Furniture - Westwood Cross
Friendly , welcoming and informative staff. Not pushy, but helpful and a pleasure to deal with. We were assisted by Georgie and Gareth.

Risposta di DFS Furniture - Westwood Cross
The young girl that served me was very helpful went above a beyond.she was very patient as I had 3 children with me.

Risposta di DFS Furniture - Westwood Cross
Went to Ramsgate DFS, sales person Paul was very helpful and ensured we were well informed every step. Although it was busy he didn't rush us, nor did he try to oversell items we had not requested. Was pleasantly surprised how quickly they would be able to fulfill our order.

Risposta di DFS Furniture - Westwood Cross

Risposta di DFS Furniture - Westwood Cross
Straight forward support given from the team - explained options clearly and no pressure to buy but we did!

Risposta di DFS Furniture - Westwood Cross

Risposta di DFS Furniture - Westwood Cross
Roger was so very helpful and knowledgeable about your furniture. We purchased a settee and a table bundle today and it was due to the great customer service. I am a Customer Service Manager and I would be proud to have Roger on my team.

Risposta di DFS Furniture - Westwood Cross
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.