Anand was very professional, we came the day before and was not pushy and was helpful with all questions, we told him we just needed to make sure to get the measurements correct and we would come in... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Excellent customer service received from Jet, we gave him the measurements for our room and he found a lovely sofa for us and went through all options with us which helped us decide which one to go fo... Leggi di più
L'azienda ha risposto
Our sales representative was very clear and detailed. He listened to what we wanted and didnt try and push us into something we didnt. He made time for us and showed us different things. And we fin... Leggi di più
L'azienda ha risposto
Staff members not pushy let you wander round but there if you need to ask a question. Sharna who completed our purchase for usexplained everything clearly to us from care of the sofa to what cove... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili
- Accessori per mobili
- Negozio di casalinghi
- Negozio di arredamenti per salotti
- Negozio di divani
- Negozio di fodere e rivestimenti
Scritti dall'azienda
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Scritti dall'azienda
Informazioni di contatto
Axletree Way, Gallagher Shopping Park, WS10 9QY, Wednesbury, Regno Unito
- 0333 999 9525
4,9
Eccellente
6K recensioni
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Le persone hanno visualizzato anche
Excellent customer service received…
Excellent customer service received from Jet, we gave him the measurements for our room and he found a lovely sofa for us and went through all options with us which helped us decide which one to go for and also found us a matching coffee table. Thank you Jet for a great experience.
5 luglio 2026
Risposta di DFS Furniture - Wednesbury
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Great Customer Service and Relaxed Experience
Anand was very professional, we came the day before and was not pushy and was helpful with all questions, we told him we just needed to make sure to get the measurements correct and we would come in tomorrow.
The next day we saw found him again and he directed us to a much better product than what we had our eyes on, and explained thoroughly the warranty and insurance and how to maintain the sofa. He was understanding with us having a baby also, and patient. A real gentleman
5 luglio 2026
Risposta di DFS Furniture - Wednesbury
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Exceptional staff and customer service
Staff were absolutely brilliant and explained everything to us, the manager Matt went above and beyond to help us with our purchase, he’s a credit to the company
3 luglio 2026
Risposta di DFS Furniture - Wednesbury
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
the staff was verry good with us theres…
the staff was verry good with us theres nuthing ells that thay cudent do for us ok thank you so much
5 luglio 2026
Risposta di DFS Furniture - Wednesbury
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Our sales representative was very clear…
Our sales representative was very clear and detailed.
He listened to what we wanted and didnt try and push us into something we didnt.
He made time for us and showed us different things. And we finally settled on what was right for us.
4 luglio 2026
Risposta di DFS Furniture - Wednesbury
Hello Mrs Graham,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Great staff and great customer service…
Great staff and great customer service by Nicola
3 luglio 2026
Risposta di DFS Furniture - Wednesbury
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lia
DFS Customer Support
Made it almost a pleasure to part with my money
The salesman was so helpful and not at all pushy,which made the sale ,a pleasurable experience .
So different to several over furniture stores we had visited
3 luglio 2026
Risposta di DFS Furniture - Wednesbury
Hello Stephen,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Absolutely brilliant
Absolutely brilliant! I am very satisfied with Great fast service.
26 giugno 2026
Risposta di DFS Furniture - Wednesbury
Hello Bhanu,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Easy purchase with great service
Order for our bed was taken in a professional manner. Great service from James.
29 giugno 2026
Risposta di DFS Furniture - Wednesbury
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Our sales man was fantastic
Our sales man was fantastic and really helped us pick what we wanted and talked us through everything
29 giugno 2026
Risposta di DFS Furniture - Wednesbury
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
We were really impressed with Bali very professional and knowledgeable
We were really impressed with the service Bali was very polite and professional, his expertise and product knowledge was excellent, we were not rushed and felt confident with our purchase
27 giugno 2026
Risposta di DFS Furniture - Wednesbury
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Bali.
Kind Regards,
Jordan
DFS Customer Support
Risposta di DFS Furniture - Wednesbury
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
Not Pushie! Helpful and Polite
Just what you want sofa shopping allowed to browse without being chased around and when you do need them they didnt rush us, took their time had a good chat and made the experiance really easy in essence they were there to help place our order not push a sale
28 giugno 2026
Risposta di DFS Furniture - Wednesbury
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
I’m very happy good service and very…
I’m very happy good service and very good dealers.they very helpful
28 giugno 2026
Risposta di DFS Furniture - Wednesbury
Hello Avtar,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Friendly and helpful no hard pressure…
Friendly and helpful no hard pressure to make a decision was fully informed on all options available
27 giugno 2026
Risposta di DFS Furniture - Wednesbury
Good Morning,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly staff!
Kind Regards,
Jordan
DFS Customer Support
Risposta di DFS Furniture - Wednesbury
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Excellent service by poppy 💗
24 giugno 2026
Risposta di DFS Furniture - Wednesbury
Hello Rachel,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Great Sofa
Great Sofa, delivered by efficient but hardly friendly staff. The wait for delivery was quite long, 9 weeks but I’m happy with the final product.
12 giugno 2026
Non scritta su invito
Risposta di DFS Furniture - Wednesbury
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Risposta di DFS Furniture - Wednesbury
Hello,
Thank you for your great feedback.
Kind Regards,
Holly M
DFS Customer Support
Good morning DFS
Really pleased with our trip to DFS store today on the Wednesday shop all staff more than happy to help and explain deficiencies with payment options 10-10
22 giugno 2026
Risposta di DFS Furniture - Wednesbury
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
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