DFS Furniture - Wednesbury Recensioni 

5623
TrustScore 5 su 5

4,9

Axletree Way, Gallagher Shopping Park, WS10 9QY Wednesbury, GB


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Our sales advisor at DFS Wednesbury was Jet. Jet was professional, friendly and extremely knowledgeable, and he made the whole experience really enjoyable. What stood out the most to my husband... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Amazing customer service, we went into store on Wednesday and was greeted by Nafisa from the first conversation we had she went above and beyond to try and meet our expectations and exactly what we we... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Walked in and greeted by staff but not followed around or given the hard sell. Assistance was provided on request-which I liked! Jon was an absolute gentleman, didn't rush me to make any decisions, pr... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

David Bullock, me and my family came in today, the 23rd August, to buy a sofa bed, and the gentleman (I can't remember his name) was very helpful and put us onto the perfect one, exactly what we neede... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di mobili
  2. Accessori per mobili
  3. Negozio di casalinghi
  4. Negozio di arredamenti per salotti
  5. Negozio di divani
  6. Negozio di fodere e rivestimenti

Scritti dall'azienda

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Scritti dall'azienda


Informazioni di contatto

  • Axletree Way, Gallagher Shopping Park, WS10 9QY, Wednesbury, Regno Unito

  • 0333 999 9525

4,9

Eccellente

TrustScore 5 su 5

6K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(5623)

99.778 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Faride

Faride, our sales associate, provided exceptional service. He thoroughly explained the sofa options, assisted with measurements, and maintained a polite and professional demeanor without being overly assertive. He patiently guided us through various considerations and additional product offerings, ensuring a pressure-free experience.

26 agosto 2026
Logo di DFS Furniture - Wednesbury

Risposta di DFS Furniture - Wednesbury

Hello,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Very informed staff

Very informed and helpful polite staff.
Didn't feel under any pressure to buy from the store .

26 agosto 2026
Logo di DFS Furniture - Wednesbury

Risposta di DFS Furniture - Wednesbury

Good Morning,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,

Jordan
DFS Customer Support

Valutata 5 stelle su 5

Excellent customer service

Large selection of furniture at competative prices.
Excellent customer service from JET who explained in detail every aspect of our purchase. 10/10

24 agosto 2026
Logo di DFS Furniture - Wednesbury

Risposta di DFS Furniture - Wednesbury

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Bali (87s)

Bali (87s) was very helpful and knowledgeable regarding the products and procedures.

22 agosto 2026
Logo di DFS Furniture - Wednesbury

Risposta di DFS Furniture - Wednesbury

Good Afternoon,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Valutata 5 stelle su 5

Amazing service couldn't ask for more

David Bullock, me and my family came in today, the 23rd August, to buy a sofa bed, and the gentleman (I can't remember his name) was very helpful and put us onto the perfect one, exactly what we needed. Couldn't have asked for better service

23 agosto 2026
Logo di DFS Furniture - Wednesbury

Risposta di DFS Furniture - Wednesbury

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!

Kind regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Very good service

Good management quickly and helpful staff

23 agosto 2026
Logo di DFS Furniture - Wednesbury

Risposta di DFS Furniture - Wednesbury

Hello,

Thank you for your positive feedback.

Kind regards
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Staff were very helpful and…

Staff were very helpful and professional from beginning to end of the purchase. I would definitely recommend the company.

22 agosto 2026
Logo di DFS Furniture - Wednesbury

Risposta di DFS Furniture - Wednesbury

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Excellent experience

Excellent experience, greeted by a gentleman named Jeetendra, who was at help to provide what we was looking for. Happily give him 10/10 for customer service.

22 agosto 2026
Logo di DFS Furniture - Wednesbury

Risposta di DFS Furniture - Wednesbury

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

The salesman was very helpful I did not…

The salesman was very helpful I did not feel under any pressure to buy anything he answered all my questions and I felt very comfortable with my decision to buy from him I had a great experience in the store and I would recommend DFS to my friend and family

22 agosto 2026
Logo di DFS Furniture - Wednesbury

Risposta di DFS Furniture - Wednesbury

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine E
DFS Customer Support

Valutata 5 stelle su 5

Seller John was amazing

Seller John was amazing

22 agosto 2026
Logo di DFS Furniture - Wednesbury

Risposta di DFS Furniture - Wednesbury

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine E DFS Customer Support

Valutata 5 stelle su 5

Fantastic service

21 agosto 2026
Logo di DFS Furniture - Wednesbury

Risposta di DFS Furniture - Wednesbury

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,

Lorraine E
DFS Central Customer Support

Valutata 4 stelle su 5

Very good service staff very helpful

Very good service staff very helpful

21 agosto 2026
Logo di DFS Furniture - Wednesbury

Risposta di DFS Furniture - Wednesbury

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine E DFS Customer Support

Valutata 5 stelle su 5

Lovely staff

Lovely staff. The lady who helped me was so helpful. She explained everything. She didn’t rush me or make me feel pressured into making a decision as some salespeople do. Just wish I’d got her name.

21 agosto 2026
Logo di DFS Furniture - Wednesbury

Risposta di DFS Furniture - Wednesbury

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine E
DFS Customer Support

Valutata 5 stelle su 5

New Sofa Order

We recently ordered a sofa from DFS and received outstanding service from Poppy. From the moment we walked into the showroom, she was friendly, knowledgeable, and genuinely interested in helping us find the perfect sofa for our home.
Poppy took the time to understand exactly what we were looking for, patiently answered all of our questions, and guided us through the various options without ever making us feel pressured. Her product knowledge was excellent, and she made the whole purchasing process smooth, easy, and enjoyable.
What really stood out was her professionalism combined with her warm and approachable manner. She went above and beyond to ensure we were confident in our decision and made us feel like valued customers throughout.
A huge thank you to Poppy for making our sofa-buying experience such a positive one. She is a real credit to DFS, and we wouldn't hesitate to recommend her to anyone looking for exceptional customer service. Thank you again Poppy… Sandra & Colin M 😊

20 agosto 2026
Non scritta su invito
Logo di DFS Furniture - Wednesbury

Risposta di DFS Furniture - Wednesbury

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Poppy met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Valutata 5 stelle su 5

Sofa order

We ordered our sofa from DFS today and received outstanding service from Poppy. From the moment we walked into the showroom, she was friendly, knowledgeable, and genuinely interested in helping us with our sofa choice.
Poppy took the time to understand exactly what we were looking for, patiently answered all of our questions, and guided us through the process. Her product knowledge was excellent, and she made the whole purchasing process smooth, easy, and enjoyable.
What really stood out was her professionalism combined with her warm and approachable manner. She went above and beyond to ensure we were confident in our decision and made us feel like valued customers throughout.
A huge thank you to Poppy for making our sofa-buying experience such a positive one. She is a real credit to DFS, and we wouldn't hesitate to recommend her to anyone looking for exceptional customer service. Thanks again Poppy…Colin and Sandra M

20 agosto 2026
Logo di DFS Furniture - Wednesbury

Risposta di DFS Furniture - Wednesbury

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Poppy met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Valutata 5 stelle su 5

very positive experience we were well…

very positive experience we were well looked after thank you all

13 giugno 2026
Logo di DFS Furniture - Wednesbury

Risposta di DFS Furniture - Wednesbury

Good Morning,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Valutata 5 stelle su 5

The gentleman was Very helpful

The gentleman was Very helpful
I have mobility issues and the staff member made sure we were seated and offered refreshments and helped choose the perfect settee

19 agosto 2026
Logo di DFS Furniture - Wednesbury

Risposta di DFS Furniture - Wednesbury

Hello Pat,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Excellent customer service from

Excellent customer service from
Farhim soon as I entered the store explained everything cleary and left happy with my purchase.

19 agosto 2026
Logo di DFS Furniture - Wednesbury

Risposta di DFS Furniture - Wednesbury

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

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