DFS Furniture - Waterlooville Recensioni 

All staff were very friendly and not at all pushy. Great service by Dan.

Very helpful, quick and easy to order our corner sofa. Would highly recommend buying a new sofa from here.

“Excellent service from the staff at DFS. They were friendly, knowledgeable, and gave us plenty of time to make our decision without any pressure. They answered all our questions and made the whole experience easy and enjoyable. Thank you for your outstanding help!”

Very helpful , they are not pushy for you to buy , you can look on your own not like other furniture shops, we did buy

Miles at the Waterlooville store was brilliant. I’d called the website sales team and asked if I could order to collect instead of pay delivery. They told me my nearest store would call me and Miles called me less than 5 minutes later. Very helpful, polite, personable and efficient. Excellent customer service!

Very helpful staff

Not pushy in anyway sharp or form. I usually dislike salesmen but Troy was really nice. He just explained it all clearly and allow us to make our own decisions.

Highly recommend!

I had already done my homework previously, so knew exactly what I wanted. Store was quiet so walked straight into order with speed an efficiency. Very helpful and knowledgeable staff member sorted everything out.

Steve from Waterlooville dfs was very helpful and took his time to go over everything with us. He had time to go over everything and didn’t rush us. Very helpful.

James was incredible and sorted it out!!

Great customer service, Steve was very polite and profesional.

The bloke was very helpful and when I changed my mind a day later he said come back and we will see what else I wanted. Great service man and can't wait for my sofas.

We recently ordered a sofa and had a great experience in the showroom. Troy was excellent friendly, knowledgeable, and very helpful throughout the process. He took the time to understand what we were looking for, answered all our questions, and made choosing the right sofa easy and enjoyable. We never felt pressured and appreciated his professional and approachable manner. Based on our experience so far, we would highly recommend this store and would like to thank Troy for his outstanding customer service. We look forward to receiving our new sofa.

Helpful staff that listen to your requirements and don't keep pushing you to take out insurance like Currys

Reece was very helpful not push other typical sales agent.

Great experience in DFS Waterlooville discussing sofa options with Kieran. Although I'd already chosen the sofa I wanted, he wanted to make sure I was completely happy with the choice and meanwhile took me through finance options after I expressed an interest. In the end I came in three times and ordered the sofa on my final visit when Kieran wasn't there, but he was a massive help in getting me to the point of purchase. Sales as it should be done.

I recieved what was supposed to be my brand new sofa and footstool , NOT IMPRESSED ALL CAME UNCOVERED AND IT WAS CREAM COLOURED FURNITURE.
I PULLED UP LID ON THE FOOTSTOOL IT WAS BROKEN!!! then why was it sent out like this, it was supposed to be brand new.
i just tried phoning my local store it took over 20mins or there abouts to answer got through to central Dept and spoke to Alison very helpful and made complaint Case no. 11376211 as no Compensation has been offered as i only had replaced footstool box was delivered a few weeks ago which gave me some concern as where to to store until a guy came about two weeks ago i believe to put it together and take away the old damaged part of this footstool. BUT NO OFFER OF COMPENSATION FROM ANYONE, NOT GOOD ENOUGH IF YOU WANT CUSTOMERS !! THIS WAS TIME CONSUMING FOR ME HAVING TO CHASE ALL OF IT AND VERY INCONVENIENT AS IVE BEEN UNWELL .

Everything was as expected