Excellent customer service and he was very informative about our new sofas, explained everything to us and answered all our questions. He was very friendly and not pushy like some salesmen can be. Ove... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
As soon as we set foot in the store the very ambience and layout of the furniture had a welcoming feel to it. We where greeted by a salesman who made us feel at home asked the right questions and he s... Leggi di più
L'azienda ha risposto
We purchased 2 sofas today and the service provided by Warren was excellent. There was great communication, there was no pushy sales talk. The sofas purchased were fairly priced and of high standard... Leggi di più
L'azienda ha risposto
What a fantastic visit I had whilst making my purchases at the Stockton store. I was greeted by Debbie at the door, and she looked after me, and my little dog, advised and guided me throughout the who... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili
- Accessori per mobili
- Negozio di casalinghi
- Negozio di arredamenti per salotti
- Negozio di divani
- Negozio di fodere e rivestimenti
Scritti dall'azienda
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Scritti dall'azienda
Informazioni di contatto
4 Middlesbrough Road, Park Avenue, TS177BT, Thornaby, Regno Unito
- 0333 999 9845
4,9
Eccellente
9K recensioni
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Le persone hanno visualizzato anche
Great staff. excellent staff quick to help and…
Excellent staff quick to help and effiecent
5 agosto 2026
Risposta di DFS Furniture - Stockton
Hello Mr Adams,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Karl was knowledgeable and attentive
Karl was knowledgeable and attentive. 5 star! Great coffee too!
5 agosto 2026
Risposta di DFS Furniture - Stockton
Hello Jacky,
We really appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Lia
DFS Customer Support
Staff were very helpful and efficient
Staff were very helpful and efficient. They offered us a drink and made us feel relaxed .
5 agosto 2026
Risposta di DFS Furniture - Stockton
Hello,
Thank you for your positive feedback.
Kind regards
Holly M
DFS Customer Support
Everything was perfect.
Everything was perfect.
My partner and her Mam had viewed the sofa set the day before and had spoken to the staff that dealt with my order.
28 luglio 2026
Risposta di DFS Furniture - Stockton
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Claire was exceptionally helpful and…
Claire was exceptionally helpful and patience I supporting us in what we were looking for and what would actually work .
5 agosto 2026
Risposta di DFS Furniture - Stockton
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
I can’t remember the gentleman’s name…
I can’t remember the gentleman’s name that helped us but he was super friendly and very helpful. He recognised me from the day before when I had been in the shop and helped me pick and finalise my sofa. Great experience and service
3 agosto 2026
Risposta di DFS Furniture - Stockton
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
This is our 2nd time buying from DFS
This is our 2nd time buying from DFS , the service we received was excellent, the member of staff who helped us ,he was so helpful & knowledgeable he gave us lots of helpful tips to keep sofas pristine.
3 agosto 2026
Risposta di DFS Furniture - Stockton
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Good value deal
Good value deal on a : seater + 2 seater sofa bundle. Happy with the sales service from Carl.
3 agosto 2026
Risposta di DFS Furniture - Stockton
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
We entered the shop after a couple…
We entered the shop after a couple minutes we were approached by Warren and asked us if we needed help. We told him what we were looking for a shown us where to find the bed. After couple minutes of looking around Warren came over to us We asked him a few questions to which Warren provided the information we tested the beds and had a chat with Warren He was very knowledgeable we agreed on a mattress. Warren completed the sale with professionalism We had a friendly chat about life. What a gentleman he was A credit to DFS. Thank you Warren.
3 agosto 2026
Risposta di DFS Furniture - Stockton
Hello,
Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!
Kind regards
Holly M
DFS Customer Support
Very informative staff would definitely…
Very informative staff would definitely recommend.
27 luglio 2026
Risposta di DFS Furniture - Stockton
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Easy to deal with
Easy to deal with. Simple explanations of optional products and prices given.
3 agosto 2026
Risposta di DFS Furniture - Stockton
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Lucy was very helpful and efficient…
Lucy was very helpful and efficient with everything went through everything very clearly and helped me choose the perfect sofa
Thank you
2 agosto 2026
Risposta di DFS Furniture - Stockton
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Risposta di DFS Furniture - Stockton
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Liam was an absolute star he did not…
Liam was an absolute star he did not pressure us , he was very knowledgeable and made our experience a total pleasure.
2 agosto 2026
Risposta di DFS Furniture - Stockton
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
We would highly recommend this store
We would highly recommend this store! Amazing service from Dale! Answered all our questions, very helpful and knowledgeable. We will be returning! Thank you so much!
2 agosto 2026
Risposta di DFS Furniture - Stockton
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Risposta di DFS Furniture - Stockton
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Risposta di DFS Furniture - Stockton
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Perfect shopping experience
Fabulous light, bright, incredibly clean store. Our salesman was charming, seemed genuinely enthusiastic to serve us and was very knowledgeable. He was happy to follow us around tge store looking at lots of different things and we never felt rushed. A really great experience
2 agosto 2026
Risposta di DFS Furniture - Stockton
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Dale was so nice and patient with us
Dale was so nice and patient with us. He made me feel well looked after
2 agosto 2026
Risposta di DFS Furniture - Stockton
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Full suite ordered in 10 minutes
Dale was really helpful in helping us decide between the orka and the Freya.
Organised finance within 10 minutes and made the experience quick and easy!
2 agosto 2026
Risposta di DFS Furniture - Stockton
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Dale.
Kind Regards,
Jordan
DFS Customer Support
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