DFS Furniture - Stockton Recensioni 

8791
TrustScore 5 su 5

4,9

4 Middlesbrough Road, Park Avenue, TS177BT Thornaby, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Excellent customer service and he was very informative about our new sofas, explained everything to us and answered all our questions. He was very friendly and not pushy like some salesmen can be. Ove... Leggi di più

Valutata 5 stelle su 5

What a fantastic visit I had whilst making my purchases at the Stockton store. I was greeted by Debbie at the door, and she looked after me, and my little dog, advised and guided me throughout the who... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Lucy in the Teesside Park store could not have been more helpful. Her product knowledge, and helpful attitude made choosing our furniture so much easier. We never felt rushed or pressured, I fact at o... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

As soon as we set foot in the store the very ambience and layout of the furniture had a welcoming feel to it. We where greeted by a salesman who made us feel at home asked the right questions and he s... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di mobili
  2. Accessori per mobili
  3. Negozio di casalinghi
  4. Negozio di arredamenti per salotti
  5. Negozio di divani
  6. Negozio di fodere e rivestimenti

Scritti dall'azienda

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Scritti dall'azienda


Informazioni di contatto

  • 4 Middlesbrough Road, Park Avenue, TS177BT, Thornaby, Regno Unito

  • 0333 999 9845

4,9

Eccellente

TrustScore 5 su 5

9K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(8791)

99.778 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Couldnt praise dale anymore

We went to dfs is stockton retail park tonight and was greeted by dale. Who was fantastic made us feel very welcome.helped us pick the right sofa and design and layout for us. Even put it on the big screen to see what it looks like. Thanks very much dale superstar

20 agosto 2026
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Risposta di DFS Furniture - Stockton

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Dale met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Valutata 5 stelle su 5

As soon as we set foot in the store the, Regards

As soon as we set foot in the store the very ambience and layout of the furniture had a welcoming feel to it. We where greeted by a salesman who made us feel at home asked the right questions and he soon understood our requirements, within a very short time we had chosen a chair for our snug. Then came the payment and all options were explained clearly and the deal was concluded. All in all a pleasant experience, keep up the excellent work I will certainly recommend DFS. Kind regards, Peter Mc.

20 agosto 2026
Logo di DFS Furniture - Stockton

Risposta di DFS Furniture - Stockton

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Valutata 5 stelle su 5

Michael ridge

I was greated at the door by Michael ridge and was instantly looked after. I had in mind a model i had seen online and he showed me a much more suited option after saying what I was looking for. He was right I instantly loved the sofa he showed me, going threw the options and purchased. We spoke and I told him I was buying my first home and showed me the beds and mattress options which i wasnt aware DFS sold. Describing what I was looking for he showed me a few options and found the matching beds I liked and the best mattress suited for me. Could not be happier with his help, advice and making what I expected to be 2 to 3 shops in to 1 order with delivery for a much easier process.
Extremely happy with my visit and service

13 agosto 2026
Logo di DFS Furniture - Stockton

Risposta di DFS Furniture - Stockton

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Michael met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Valutata 5 stelle su 5

Fantastic service as always

Fantastic service as always, I never shop anywhere else

20 agosto 2026
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Risposta di DFS Furniture - Stockton

Good Afternoon,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Valutata 5 stelle su 5

Excellent customer service from Toni…

Excellent customer service from Toni who went out of her way to find us exactly what we wanted

19 agosto 2026
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Risposta di DFS Furniture - Stockton

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Brilliant service

Brilliant service, friendly, helpful and knowledgeable. Would highly recommend.

19 agosto 2026
Logo di DFS Furniture - Stockton

Risposta di DFS Furniture - Stockton

Hello,

Thank you for sharing your kind review with us.

Kind regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Outstanding customer service

Helpful, patient, warm, welcoming, supportive and full of useful information. Outstanding customer service. Liam was fantastic and went the extra mile. Warren was also super helpful on a previous visit.

18 agosto 2026
Logo di DFS Furniture - Stockton

Risposta di DFS Furniture - Stockton

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Valutata 5 stelle su 5

When we went into showroom everything…

When we went into showroom everything was set out very well smelt lovely Carl showed us around very professional when we found the suite we liked he talked through everything had a lot of time for us

19 agosto 2026
Logo di DFS Furniture - Stockton

Risposta di DFS Furniture - Stockton

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Had a great visit to Stockton store and…

Had a great visit to Stockton store and toni helped with my order, very efficient and good customer service 😀

19 agosto 2026
Logo di DFS Furniture - Stockton

Risposta di DFS Furniture - Stockton

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Excellent service

Excellent service, staff and delivery drivers amazing.

12 agosto 2026
Logo di DFS Furniture - Stockton

Risposta di DFS Furniture - Stockton

Hello,

Thank you for your kind review.

Kind Regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Dale was fantastic

Dale was fantastic, went through everything and wasn’t your typical pushy sales advisor. Great service thank you

17 agosto 2026
Logo di DFS Furniture - Stockton

Risposta di DFS Furniture - Stockton

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Listened to what my daughter wanted she…

Listened to what my daughter wanted she was able to see the settee she required on screen , we were happy and pleased with this service towards ourselves

18 agosto 2026
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Risposta di DFS Furniture - Stockton

Hello Pat,

Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Excellent service and experience

We purchased 2 sofas today and the service provided by Warren was excellent. There was great communication, there was no pushy sales talk. The sofas purchased were fairly priced and of high standard. Payment options and aftercare were explained very well by Warren. Whilst there our grandson accidentally spilt hot chocolate on a show room sofa which was immediately attended to by one of the cleaning staff. We wish we took her name to give her a special mention in this review. The sofa was cleaned without any fuss at all, despite our embarrassment. Would revisit the shop to purchase in a heartbeat. Would highly recommend. 10 out of 10

18 agosto 2026
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Risposta di DFS Furniture - Stockton

Hello Andrew,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

We where welcomed straight away

We where welcomed straight away, felt very reasured throughout.
Sales man was very helpful and made us feel very comfortable, would definitely shop here again.

17 agosto 2026
Logo di DFS Furniture - Stockton

Risposta di DFS Furniture - Stockton

Hello,

Thank you so much for your kind words and for taking the time to give us an amazing review.

Kind regards
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Soon as we entered the store we were…

Soon as we entered the store we were greeted by staff they were very polite and friendly and very helpful we were offered a drink while they were sorting our order out would definitely go back to buy furniture great team and great customer service

16 agosto 2026
Logo di DFS Furniture - Stockton

Risposta di DFS Furniture - Stockton

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.

Kind Regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Amazing customer service I believe he…

Amazing customer service I believe he was called Carl so happy with my experience

17 agosto 2026
Logo di DFS Furniture - Stockton

Risposta di DFS Furniture - Stockton

Good Morning,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Valutata 5 stelle su 5

Friendly helpful service

We ordered a new sofa today. We had looked online but wanted to see what the sofa was actually like and the true colours of the fabric etc. The salesman greeted us but then gave us space to browse etc . When he noticed we were interested in a particular sofa he asked if we needed assistance and was very helpful and knowledgeable.
We weren’t rushed or pressured at all. We decided to take the offer of the extended care package after it was explained to us.
We look forward to receiving our new sofa and hope it’s as good as it looked in the showroom.

17 agosto 2026
Logo di DFS Furniture - Stockton

Risposta di DFS Furniture - Stockton

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

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