Had a couple of visits to dfs due to delays in getting into our new build home. Went in today and had a great experience meeting with one of the managers and then sales team. Managed to purchase the c... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
All staff were professional, helpful and polite, particularly 'Debbie' who cared for me and my disability throughout the whole process. She was very knowledgeable about the sofa, the fabrics and all... Leggi di più
L'azienda ha risposto
Excellent customer service and he was very informative about our new sofas, explained everything to us and answered all our questions. He was very friendly and not pushy like some salesmen can be. Ove... Leggi di più
L'azienda ha risposto
Lucy in the Teesside Park store could not have been more helpful. Her product knowledge, and helpful attitude made choosing our furniture so much easier. We never felt rushed or pressured, I fact at o... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili
- Accessori per mobili
- Negozio di casalinghi
- Negozio di arredamenti per salotti
- Negozio di divani
- Negozio di fodere e rivestimenti
Scritti dall'azienda
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Scritti dall'azienda
Informazioni di contatto
4 Middlesbrough Road, Park Avenue, TS177BT, Thornaby, Regno Unito
- 0333 999 9845
4,9
Eccellente
9K recensioni
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Le persone hanno visualizzato anche
Dale was a friendly and knowledgeable…
Dale was a friendly and knowledgeable sales and made us feel at ease
1 agosto 2026
Risposta di DFS Furniture - Stockton
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Fab service from Debbie
Debbie looked after us in store today, she was an absolute pleasure, had very good knowledge of the products and understood our vision completely. She made us all feel at ease and helped us throughout the process whilst making our decision. We are very much looking forward to our new sofas arriving.
1 agosto 2026
Risposta di DFS Furniture - Stockton
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Uncomplicated Purchase
Quick, easy process without any hard selling which makes it much more appreciated. The sales rep was lovely, friendly and communicated clearly all information and also repeated everything to check my elderly father had heard and understood. Checked in regularly if we had any questions too.
1 agosto 2026
Risposta di DFS Furniture - Stockton
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Risposta di DFS Furniture - Stockton
Hello,
Thank you for your kind feedback.
Kind regards
Holly M
DFS Customer Support
Risposta di DFS Furniture - Stockton
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Risposta di DFS Furniture - Stockton
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
We were able to have a good look at all…
We were able to have a good look at all the sofas without anybody following us round. Very helpful knowledge about the sofa we choose. Also friendly.
30 luglio 2026
Risposta di DFS Furniture - Stockton
Hello,
Thank you for sharing your positive feedback with us.
Kind Regards,
Holly M
DFS Customer Support
Sales staff weren't pushy
Sales staff weren't pushy. All very friendly and helpful. Thank you
31 luglio 2026
Risposta di DFS Furniture - Stockton
Hello,
Thank you for your kind feedback.
Kind Regards,
Holly M
DFS Customer Support
Lovely man Liam who was very helpful…
Lovely man Liam who was very helpful without being too pushy and very informative on all aspects of the product and sale.
It made for a refreshing change to be able to peruse and choose without any hassle .
28 luglio 2026
Risposta di DFS Furniture - Stockton
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Very welcoming and so helpful talked me…
Very welcoming and so helpful talked me through everything and very friendly
30 luglio 2026
Risposta di DFS Furniture - Stockton
Hello,
Thank you for sharing your lovely feedback with us.
Kind Regards,
Holly M
DFS Customer Support
Risposta di DFS Furniture - Stockton
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
New sofa
From the moment we walked in the door of the Stockton-on-Tees branch we got approached by one of the sales staff called Dale absolutely brilliant from start to finish no hassle what so ever showed us were things were then left us to go look for our self then when we were ready we went to see him to sort everything out for us so professional
30 luglio 2026
Risposta di DFS Furniture - Stockton
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Warren was brilliant!!
The service myself and my family received was first class!! Warren who dealt with us was just brilliant and I wish more people were like him 😁 thank you for all your help.
29 luglio 2026
Risposta di DFS Furniture - Stockton
Good Afternoon,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Outstanding service
Visited Teesside Park store and had excellent service. After much deliberation we left feeling very satisfied that we had purchased the correct sofa never once feeling under pressure to make a decision. Fantastic service from a wonderful team. Thanks very much
28 luglio 2026
Risposta di DFS Furniture - Stockton
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Awful company if there is something…
Awful company if there is something wrong with your sofa
Ours is less than six months old and one of the cushions is faulty and delves in . Had the repair team our saying there nothing wrong with it . Changed them around and made it look nice so he could take a picture then told me there nothing he can do . Wouldn’t even sit on it after he made it look nice for the picture .
A very rude person
29 luglio 2026
Non scritta su invito
Risposta di DFS Furniture - Stockton
Good Morning Jamie,
Thank you for taking the time to leave us your review. We do appreciate any feedback and I am really sorry to hear you’re not happy with the furniture and the service you've received from DFS.
Unfortunately, as no order reference number has been provided we are unable to locate your order. However, if you would like to discuss this matter further please do not hesitate to contact our Customer Service Team on 0333 9999 777 and choose option 2.
Kind Regards,
Lorraine E
DFS Central Customer Support
Risposta di DFS Furniture - Stockton
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Staff
Staff, services and custormer services was awseome, i loved every aspect of it.
The company is doing exceptionally well in every ramification and will definitely love to come in again if the need arise.
29 luglio 2026
Risposta di DFS Furniture - Stockton
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
The person who helped me and my…
The person who helped me and my daughter was very helpful in what we needed to know he sat us down explaining everything we needed to know 10 out of 10
28 luglio 2026
Risposta di DFS Furniture - Stockton
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
BIG MASSIVE Thank you tony
BIG MASSIVE Thank you tony, very Professional & outstanding customer service made Buying our corner couch Easy and stress free. Good luck on you're dfs adventure.
Extra thank you Dan For helping us pick the right fabric & Colour ideas
27 luglio 2026
Risposta di DFS Furniture - Stockton
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Friendly helpful staff.
28 luglio 2026
Risposta di DFS Furniture - Stockton
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
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