DFS Furniture - Southampton Recensioni 

8054
TrustScore 5 su 5

4,9

Charles Watts Way, Hedge End Retail Park, SO30 4RT Southampton, GB


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

We attended today to look at a new recliner sofa, we were accompanied by Kerry who was extremely helpful, no pressure to sell and answered every question we had. We had to pop home to confirm measurem... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Super helpful staff member, I can’t remember her name but she did say she’d not long come back to work from sick leave and she was polish. Absolutely lovely woman, very welcoming, friendly and support... Leggi di più

Valutata 5 stelle su 5

My wife Gloria and I have just placed an order for the Kian two seater sofa,in midnight blue fabric, at your Hedge End store. Fisa (I am so sorry if I've spelt it wrong!) was most helpful. She set up... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We were served by Adam who gave an excellent service. We originally came in a few weeks ago and were looking at a completely different sofa. On discussion we decided it wasn’t quite right for us and A... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di mobili
  2. Accessori per mobili
  3. Negozio di casalinghi
  4. Negozio di arredamenti per salotti
  5. Negozio di divani
  6. Negozio di fodere e rivestimenti

Scritti dall'azienda

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Scritti dall'azienda


Informazioni di contatto

  • Charles Watts Way, Hedge End Retail Park, SO30 4RT, Southampton, Regno Unito

  • 0333 999 9788

4,9

Eccellente

TrustScore 5 su 5

8K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(8054)

98.550 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Love the way you're not pestered while…

Love the way you're not pestered while browsing. I had been in previously and Fyzer had been particularly helpful. A couple of weeks later when I had made a decision on the sofa I wanted, I went in again and found Fyzer. Again she was really helpful and went out of her way to answer all my questions - even calling me back after closing when I had an additional question about dimensions. I was also impressed that your main telephone customer services lady passed my message on immediately so my query could be resolved asap and I could safely sign the contract.

16 agosto 2026
Logo di DFS Furniture - Southampton

Risposta di DFS Furniture - Southampton

Hello,

Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!

Kind regards
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Quick and Easy Experience

I got a great deal on a sofa for my first property today. The salesman (Joe) was kind and professional and processed the sell quickly. I will definitely return for more furniture in the future.

16 agosto 2026
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Risposta di DFS Furniture - Southampton

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Antonio was brilliant and very helpful

Antonio was brilliant and very helpful. Great asset to DFS

16 agosto 2026
Logo di DFS Furniture - Southampton

Risposta di DFS Furniture - Southampton

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Great customer service

Great customer service. The atmosphere in store is relaxed and you are given time to choose without someone constantly following you (which happens in other stores!) Thank you 🙂

16 agosto 2026
Logo di DFS Furniture - Southampton

Risposta di DFS Furniture - Southampton

Hello,

Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Very friendly and took time to listen…

Very friendly and took time to listen to what I wanted. Was very knowledgeable and gave advice as to what would work well.

16 agosto 2026
Logo di DFS Furniture - Southampton

Risposta di DFS Furniture - Southampton

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Very helpfull

Very helpfull , informative and patient

16 agosto 2026
Logo di DFS Furniture - Southampton

Risposta di DFS Furniture - Southampton

Hello,

Great review, thanks for sharing!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

I Was very please with daren and josh…

I Was very please with daren and josh at the hedge end branch they let me take my time to choose my sofa no pressure at all well done guys very polite and professional

15 agosto 2026
Logo di DFS Furniture - Southampton

Risposta di DFS Furniture - Southampton

Hello,

Thanks for your lovely feedback, we’re glad to hear Josh met your expectations and gave you all the info you needed to make your purchase.

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Easy to deal with

Easy to deal with. Very good salesman

15 agosto 2026
Logo di DFS Furniture - Southampton

Risposta di DFS Furniture - Southampton

Hello,

Thank you for your positive review.

Kind regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

10/10 service

We were served by Adam who gave an excellent service. We originally came in a few weeks ago and were looking at a completely different sofa. On discussion we decided it wasn’t quite right for us and Adam showed us some other options and we finally settled on the Roseley range. Adam was very knowledgeable and understood what we needed from our new sofas. Highly recommend Adam.

15 agosto 2026
Logo di DFS Furniture - Southampton

Risposta di DFS Furniture - Southampton

Hello,

Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!

Kind regards
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Great customer service

Great customer service! Very helpful with all the information you could want, professional and friendly, nice coffee too, many thanks

15 agosto 2026
Logo di DFS Furniture - Southampton

Risposta di DFS Furniture - Southampton

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

My wife Gloria and I have just placed…

My wife Gloria and I have just placed an order for the Kian two seater sofa,in midnight blue fabric, at your Hedge End store. Fisa (I am so sorry if I've spelt it wrong!) was most helpful. She set up Gloria's choice of fabric colours to tone in with our lounge decor on your room decor image programme and gave excellent advice and demonstration of your easy glide feet fixtures. As well as explaining the benefits of the fabric stain protection and spot cleaning package. All of which we have added to the order.
Neil Sutton

14 agosto 2026
Logo di DFS Furniture - Southampton

Risposta di DFS Furniture - Southampton

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Valutata 5 stelle su 5

Josh was very helpful and courteous…

Josh was very helpful and courteous throughout the process, explained everything in simple terms

14 agosto 2026
Logo di DFS Furniture - Southampton

Risposta di DFS Furniture - Southampton

Good Morning,

Thank you for your feedback. We are happy to hear that you had a great experience placing your order with Josh.

Kind Regards,

Jordan
DFS Customer Support

Valutata 5 stelle su 5

Josh was 10/10 today very helpful…

Josh was 10/10 today very helpful explained everything needed to know. He was very patient with us while we juggled our child while he was explaining the ins and outs too us. Above all just a very nice polite guy

14 agosto 2026
Logo di DFS Furniture - Southampton

Risposta di DFS Furniture - Southampton

Good Morning,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Josh.

Kind Regards,

Jordan
DFS Customer Support

Valutata 5 stelle su 5

Professional, polite and relaxed

We were greeted warmly, and allowed to browse without the feeling of being followed (which has happened in other establishments). When we made enquiries on articles the staff were friendly and polite. The member of staff, Sumehra Aqsar, was professional, and non pushy.

The only negative, was the technical difficulties incurred by Sumehra, who suffered constant connection drop outs whilst completing our order. Credit to her, she persevered and remained professional throughout. So please pass on our sincere thanks to her.

13 agosto 2026
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Risposta di DFS Furniture - Southampton

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine E
DFS Customer Support

Valutata 5 stelle su 5

Adam was extremely polite and very very…

Adam was extremely polite and very very helpful in helping us choose our sofa he also has very knowledgeable about the items all in all very professional

13 agosto 2026
Logo di DFS Furniture - Southampton

Risposta di DFS Furniture - Southampton

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine E DFS Customer Support

Valutata 5 stelle su 5

joe was very well educated with the…

joe was very well educated with the details required for the interest free agreement and a very friendly person

12 agosto 2026
Logo di DFS Furniture - Southampton

Risposta di DFS Furniture - Southampton

Hello Westley,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Great experience at DFS

Nice & calm visit, made to feel very comfortable while looking at sofas. Even took us outside to see colours in a natural light.
Very patient & knowledgeable of which sofas would suit us best.

11 agosto 2026
Logo di DFS Furniture - Southampton

Risposta di DFS Furniture - Southampton

Good Afternoon,

Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!

Kind Regards,

Jordan
DFS Customer Support

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