Ahmed was very helpful, talked us through everything we needed to know, explained all the delivery options and made sure we were happy with everything. A very friendly young man and not pushy. We had... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
We had an amazing experience at Dfs. The staff was so helpful and supportive specially the man that helped us Ahmed Malik. He was extremely patient and supported us throughout the process of the buyi... Leggi di più
Ahmed was great they were knowledgable and had taken the extra steps to find out information. Additionally they was polite, well mannered, good listening what made the whole experience feel natural... Leggi di più
L'azienda ha risposto
Sales representative name was Tanya from DFS very very efficient very thorough explaining everything else with regards to the sofa the after-care how to puff up the sofa cushions and with regards to t... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili
- Accessori per mobili
- Negozio di casalinghi
- Negozio di arredamenti per salotti
- Negozio di divani
- Negozio di fodere e rivestimenti
Scritti dall'azienda
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Scritti dall'azienda
Informazioni di contatto
Twinches Ln, Slough Retail Park, SL1 5AL, Slough, Regno Unito
- 0333 999 9785
4,8
Eccellente
5K recensioni
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Le persone hanno visualizzato anche
Sofa completely lost shape few weeks…
Sofa completely lost shape few weeks after delivery it looks terrible foam falling apart inside had 3 visits for repairs and now being told I can't have a replacement
Would never buy from DFS again using cheap material but charging thousands for sofas but when something goes wrong takes months to speak to a manager can honestly say I wish I never bought the sofa so disappointed init the quality is shocking
Save your money and go else where
Only option that was given to me was to allow another repair after I had already done so being told that was my only option
23 novembre 2025
Risposta di DFS Furniture - Slough
Good morning Emma,
Thank you for taking the opportunity to share your review with us, is it disappointing to hear you are experiencing an issue with your furniture and remain unhappy with the outcome provided. We can confirm a service visit has been conducted alongside a visit from the store manager, and options have been made available to you in relation to resolving your concerns, we do hope to bring this to a satisfactory close for you.
Kind Regards,
Holly M
DFS Customer Support
Very good service
6 agosto 2026
Risposta di DFS Furniture - Slough
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
I visited the Slough store today to…
I visited the Slough store today to purchase a new sofa. Lovely range and absolutely fantastic customer service provided by Tanya, highly recommend this store if you’re looking to invest in some new furniture!
4 agosto 2026
Risposta di DFS Furniture - Slough
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Really helpful
Tanya was very helpful. We only went in to browse but she found our perfect sofa bed as soon as she spoke to us. She was very knowledgeable on the products as well as listening to our needs.
4 agosto 2026
Risposta di DFS Furniture - Slough
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Great experience with DFS
Great experience with DFS! Delivery was quick, and the customer care team was very helpful and patient in answering all my questions. The sofa itself is super soft, comfortable, and exactly what we were looking for. Highly recommend!
27 luglio 2026
Risposta di DFS Furniture - Slough
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
Excellent service by Darren 👍🏻👍🏻 Polite, good sense of humour and cooperative
Honest helpful and constructive
3 agosto 2026
Risposta di DFS Furniture - Slough
Hello,
Thank you for your great feedback.
Kind regards
Holly M
DFS Customer Support
Risposta di DFS Furniture - Slough
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
The customer sales advisor Tania was…
The customer sales advisor Tania was very knowledgeable and helpful, she also showed patience.
3 agosto 2026
Risposta di DFS Furniture - Slough
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Straight away refused even with great…
Straight away refused even with great score and good gross house hold income. Order number is: 48Z4I7693
2 agosto 2026
Non scritta su invito
Risposta di DFS Furniture - Slough
Good Morning,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
We are very sorry to see that you've rated DFS 1 star, this is very disappointing and we apologise for any inconvenience caused.
Unfortunately, as no order reference number has been provided we are unable to locate your order. However, if you would like to discuss this matter further please do not hesitate to contact our Customer Service Team on 0333 9999 777.
Kind Regards,
Jordan
DFS Customer Support
Excellent customer service by Faisal
Excellent customer service by Faisal. Talked through everything and showed patience whilst we decided.
2 agosto 2026
Risposta di DFS Furniture - Slough
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Buying two armchairs
The service was excellent
The sales person was very helpful talked me through everything and doubled checked with me to make sure I was happy with my order
2 agosto 2026
Risposta di DFS Furniture - Slough
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Great Service from the start .Patient…
Great Service from the start .Patient and very knowledgeable in regards to the products
Walked up through various options until we found the right sofa :)
1 agosto 2026
Risposta di DFS Furniture - Slough
Good Morning,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
Very pleased to meet with sales person…
Very pleased to meet with sales person and really good experience
1 agosto 2026
Risposta di DFS Furniture - Slough
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Ahmed was very helpful
Ahmed was very helpful, nice and knowledgeable on the sofa’s we purchased
1 agosto 2026
Risposta di DFS Furniture - Slough
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Entering your store my son & I received…
Entering your store my son & I received a very warm welcome & the assistant showed me to the item I was going to purchase, showed me the colours of which I chose a different one, went through a few things with me & the item was ordered for me.
I must say he was certainly professional, friendly with a good knowledge.
1 agosto 2026
Risposta di DFS Furniture - Slough
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Customer care
25 luglio 2026
Risposta di DFS Furniture - Slough
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Risposta di DFS Furniture - Slough
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Risposta di DFS Furniture - Slough
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Alan was a brilliant salesman
Alan was a brilliant salesman, very much customer oriented and helpful. Really good customer service care.
30 luglio 2026
Risposta di DFS Furniture - Slough
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Just such a lovely guy who went through…
Just such a lovely guy who went through everything with us at your slough branch Hamid just so informative and helpful couldn’t get better than that . Thank you.
29 luglio 2026
Risposta di DFS Furniture - Slough
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
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